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All 494 Guiyang hotels

Hotel Novotel Guiyang Downtown

4.0 of 5 Hotel   |   No.8 Zhonghua South Road, Nanming District, Guiyang 550001, China
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Hotel Novotel Guiyang Downtown
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Ranked #9 of 494 hotels in Guiyang
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 16, 2014
maridius Singapore
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113 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 23, 2014

We arrived late on 22nd July due to a delay of 3 hours that our flight from Shanghai experience. By the time we got to the hotel, it was almost 2am. Despite having guests quite obviously tired, the front desk did not show any urgency, and then advised us that our booking was non-existent. Upon prodding, he went to find... More

Was this review helpful? Yes
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry for any inconvenience caused by the poor service of our Front Desk; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important... More

Singapore
1 review
3 of 5 stars Reviewed June 16, 2014

Stayed in the junior suite. -Checked in late night, front desk didnt seem to be trained to charge to international credit cards, took at least 5 swipes before succeeding, n gave some illogical excuse that international cards take longer. -didnt bother mentioning breakfast times, location, n available services and access to executive lounge. These are norms in even 3star hotels.... More

Was this review helpful? Yes
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. We regret to know about the experiences you encountered by the service of our Front Desk; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2014

Clean hotel, good sleep and good location for my needs. Nice reprieve for a secondary city to find an internationally operated hotel and will stay again on my net visit. I think the food service staff needs a bit more supervision or training.

Was this review helpful? Yes
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear guest, Thanks for your review. We are very glad to have your commendation for our hotel. We will continue to providing the high quality service. Looking forward your visit again! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

I was there again recently on a business trip with two others, staying for two weeks. We stayed in executive rooms with access to the club lounge and other facilities. I was impressed with the size of my room and the business facilities provided. The hotel is in a good location close to shopping and restaurants. The most memorable thing,... More

Was this review helpful? Yes
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear guest, Thanks for your review. We are very glad to have your commendation for our hotel. We will continue to providing the high quality service. Looking forward your visit again! More

Magog, Canada
Top Contributor
455 reviews 455 reviews
129 hotel reviews
268 helpful votes 268 helpful votes
4 of 5 stars Reviewed April 25, 2014

The room was clean and the bed comfortable. They had the usual complimentary 2 bottles of water. The location is quite good with good restaurants within walking distance. Its biggest fault however was the breakfast. Hotels (international chains) in China that advertise a western breakfast usually do a much better job. There was very little "western" choices and what was... More

Was this review helpful? Yes
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. We are very sorry that the breakfast choices did not meet your expectation. Please allow me to express our apologies to you. At Novotel Guiyang Downtown, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed 3 nights in Novotel. Highly recommended! Went on a 8 days tour of Guizhou inclusive of hotel stay. Variety of choices for buffet breakfast! Visited Miao village at Xijiang, Daqikong & xiaoxikong in Libo; Breast Peak at Qi Feng; boat ride Wang Feng Lake; buggy ride at Wang Feng Lin; walked under Huangguoshu Waterfall at Anshun. Visited Dragon Palace... More

Was this review helpful? Yes 1
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear Guest, We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Tel Aviv
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 29, 2013

The Novotel is an excellent hotel, reasonably priced, with very comfortable rooms and furniture. The staff speak reasonably good English and are extremely helpful. The location is good. We had a high floor and entrance to the Premier (aka executive) facilities which are OK. Breakfast buffet is western and good.

Was this review helpful? Yes 1
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this review

Dear Guest, We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Hotel Novotel Guiyang Downtown

Address: No.8 Zhonghua South Road, Nanming District, Guiyang 550001, China
Location: China > Guizhou > Guiyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Guiyang Downtown 4*
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Also Known As:
Hotel Novotel Guiyang Downtown China - Guizhou

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Near Hotel Novotel Guiyang Downtown

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#5 Business Hotel in Guiyang #7 Luxury Hotel in Guiyang #8 Best Value Hotel in Guiyang
Hotel Class
Official Description (provided by the hotel)
Novotel Guiyang Downtown is ideally located in the city centre at Dashizi, within walking distance to the Jiaxiu Pavilion and Penshuichi shopping area, only 15 minutes drive from the airport and 8 minutes from Guiyang Railway Station. Featuring modern amenities, the 243 spacious rooms and suites offer comfortable accommodation to Business & Leisure guests. ... more   less 
Number of rooms
243

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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