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Neptune Ngorongoro Luxury Lodge

Certificate of Excellence
Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
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Neptune Ngorongoro Luxury Lodge
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Neptune Ngorongoro Luxury Lodge
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Fran
Level Contributor
9 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is the most beautiful and well-run hotel I've ever stayed at. Everything was perfect, from the rooms to the food. Stanley, the manager, was so kind and thoughtful. All of the staff was extremely attentive and skilled. They even made a boxed dinner for one of our party that was arriving after dinner time. We even got to watch... More 

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Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You just cannot fault the lodges they are unbelievable. Everything about this place is fantastic including having a log fire in your room. However the food was not to our taste and certainly the quantity was on the very small side, we always felt as though are appetite was not fullfilled. Even the breakfasts you could count the baked beans.... More 

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NEPTUNE H, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

Sydney, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location for exploring the crater. the rooms are large and well apointed. My only criticism is that they were a bit musty and also cold - you had to call the staff to light the fire. The staff were very friendly and helpful but the service was a bit slow at times. I did... More 

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NEPTUNE H, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

Sofia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This lodge is unreal and fascinating, luxury and serene. When you first enter its gardens and premises, you would hardly believe you are in a third world country. Impeccably mowed lawns, very clean and pleasant alleys... and those beautiful flowers in all colors everywhere. Countless flowers all around you! Amazing! These gardens and the whole design of this place are... More 

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Wells, Maine
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

we arrived here the day after I broke my foot and they could not have been nicer nor more solicitous. From putting us in the closest cottage to the main lodge and helping me walk there, they were great. The cottage is huge and lovely, the bed great. Dinner and breakfast were delicious. Thank you for a lovely stay!

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 9, 2015

My fiancé and I recently stayed here for two nights and couldn't believe how beautiful this place was. The lodges are big and spacious with a fire place in both the bedroom and front room. We had both fires going at night as it was quite chilly during our stay. The bathrooms are big and spacious as well. We had... More 

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Bwejuu
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

Cozy, beautifully designed cottages with dual fireplaces and large balconies make the most of the stunning Ngorongoro area bush views as well as creating comfortable and inviting living areas. Spacious bathrooms with AMAZING waterfall showers are the perfect treat after a dusty few days on safari! Very friendly and polite room attendants ensured a very sweet turn down service (a... More 

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atlanta
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 4, 2015

An absolutely 5 star in the middle of the Tarangire and Manyara areas...the reviews were excellent but we weren't expecting this. Lodge rooms, dining room, common areas, patios, landscaping and walkways, pool, all are just out of Architectural Digest. Food was likewise 5 star (chef discussed the prep with us). And Morley Stanley, the lodge GM was a terrific host.... More 

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New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

We loved it! Exploreans Ngorongoro Lodge (which is what it's called now) was absolutely spectacular. We were given the honeymoon suite (lodge) and welcomes with a bottle of champagne. The staff went above and beyond for us the entire time we were there. We loved cozying up by the fire after dinner with a glass of wine, and also really... More 

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Los Angeles, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 13, 2015

What an incredible start to our journey into the Serengeti and Ngorongoro crater. Sadly, we were only able to spend one night there but all of us dream of coming back and staying longer. Mr. Stanley and his team were attentive and responsive throughout the booking process and our stay. We arrived tired, dusty and weary and were met with... More 

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