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Santos Express

Munro Road | Santos Beach, Mossel Bay, South Africa
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116 reviews from our community

Traveler rating
    25
    41
    22
    14
    14
See reviews for
12
42
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Zanzibar, Tanzania
1 review
5 of 5 stars Reviewed April 23, 2014

A beautiful location, right next door to the beach. You are sleeping on a train so there's not lots of space but it's clean and it is a unique hostel! The staff were amazing and the lady on reception answered every one of my questions with a smile and helped me book a variety of excursions. Truly a memorable stay.

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Morges, Switzerland
1 review
5 of 5 stars Reviewed April 7, 2014

We were very excited when we arrived and slept two nights in this train. Our compartment had two single bunks with clean and comfortable linen. The WC and showers were also clean with plenty of hot water. The situation so close to this beautiful beach, is perfect. We had a wonderful time here and will certainly come back.

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Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2014

The "rooms" being in train carriages are obviously very small but clean and all have a sea view. The terrace is great with free wifi. Staff is friendly. Breakfast is included so I would say that this place is excellent value for money.

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Centurion, South Africa
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 18, 2014

My significant other and I rented a double room in March 2014. The accommodation was simple and clean. The Santos is an old sleeper train which has been converted to a back packers and restaurant with an impeccable view of the beach. The entire room was occupied by a double bed with a 70cm gap at the door. So the... More

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Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014

We had a one night stay attending my friends wedding and it was a great experience and the view even better,only advice is maybe up the price by R50.00 and serve a proper breakfast. Thanks again for a memorable stay!!!!

Was this review helpful? Yes 1
Mossel Bay, South Africa
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

No!!! Service!!! Had to go ask for menu!! Never got asked if we want something to drink or if we want to order food!! We ordered drinks from the bar and thy did not have ice!!! The table next to us complained and thy are tourist!!! It's so sad that that places in prime spot's give mosselbay a bad name!!

Was this review helpful? Yes 2
SantosTrain, Owner at Santos Express, responded to this review

Dear Hencko, Thank you for taking the time to review us. We do apologize for the lack in service that you experienced on your visit. It certainly is not the way we normally do things. I take it it was your first visit, otherwise you would know this.We would like to invite you to contact us so that we may... More

Frederiksværk, Denmark
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2014

We enjoyed staying in the blue train. The staff were all very friendly and helpfull and the train is lovely, clean and cosy. On top of it nothing can beat the location right on the snow white Beach. We rented a full coach - and would like to mention that we would have liked to be able to lock the... More

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Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014

We decided to stay in the caboose where you have your own bathroom and double bed as well as balcony. Our room was really nice for the price paid and the views incredible! Location of the train is perfect as it is a quick walk from the balcony onto the beach and then into the ocean: what a pleasure! We... More

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 10, 2013

1. On arrival our proof of payment could not be found, and the receptionist looked like she needs training in how to be a receptionist, and how to be friendly.. 2. We weren't shown to our room, and oriented. 3. Our room had a few errors... the bedding had holes in, the curtains were torn, the light cable was loose... More

Was this review helpful? Yes 2
SantosTrain, Manager at Santos Express, responded to this review

Dear JGG0If, Thank you for taking the time to review us. We do regret that you did not enjoy your stay with us. Our normal deposit request includes information on using your booking number as reference when making your deposit payment. If you had not done so, our accommodation finance section will not know by whom the deposit was made... More

Kapstadt, Südafrika
Top Contributor
61 reviews 61 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 25, 2013

We decided to stay there on short notice - we just asked about accommodation when we arrived - and they offered us the couple solution - good value for money : you have a small place for your own, double bed, own bathroom, fridge (ok..it was not working when we were there), coffee making facilities - and when you sit... More

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Additional Information about Santos Express

Address: Munro Road | Santos Beach, Mossel Bay, South Africa
Location: South Africa > Western Cape > Mossel Bay
Price Range (Based on Average Rates): $
Number of rooms: 28
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