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All 11 Mossel Bay hotels

Protea Hotel Mossel Bay

4.0 of 5 Hotel   |   Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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Protea Hotel Mossel Bay
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83%
Ranked #1 of 11 hotels in Mossel Bay
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Paul C Cape Town Central, South Africa
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160 people have reviewed this hotel

Traveler rating
    89
    42
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34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Protea Hotel Mossel Bay last weekend arriving on Friday evening without a booking intending to stay until Sunday morning. We extended our stay until Monday morning as we were pleasantly surprised with the hotel and the staff. The staff were very friendly, helpful and pleasant to chat to. The hotel is well laid out and the... More

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Welling, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights with my husband and 4 daughters. We stayed as we were cage diving with sharks and the company that did this turned out to be almost opposite, so a great location. The views were stunning, the rooms clean and well decorated, the staff were so friendly and even arranged for a bottle of champagne for... More

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear FrancesStone It was a pleasure hosting you with your recent visit to our beautiful town Mossel Bay. We saw everyone upon their return from the “shark adventure”, all excited. One of our best selling points is our location, being a mere 5 minutes walk away from the main beach and harbour area and certainly adding would be our STAFF.... More

Humansdorp, South Africa
Top Contributor
97 reviews 97 reviews
57 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent only one night on our way to Cape Town at this hotel.I had asked for 2 twin beds since I was travelling with mom and they provided us with 2 rooms in a suite.The suite had anything one could hope to need and a nice view over the Bay.They are busy upgrading rooms,so some construction but it never... More

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Tokkolosh We appreciate your feedback and thank you for taking the time to post your comments on TripAdvisor. Protea Hotel Mossel Bay is the perfect stopover along the Garden Route being half-way between Cape Town & Port Elizabeth. We are very excited about our renovation project and looking forward to our “Brand New” deluxe rooms opening September 2014. Glad... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A thoroughly enjoyed family stay, if only it could of been longer, the staff were friendly, the hotel was in a good area and the scenery was amazing. The rooms was very clean and the bathroom was amazing. The restaurant was lovely and the kids could play for hours, will definitely return.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Tazbaby1 Protea Hotel Mossel Bay is halfway between Cape Town and Port Elizabeth, the perfect spot from which to explore the rest of the Garden Route. So glad that you enjoyed your stay with us and hopefully we will have the pleasure of hosting you this coming summer holiday for longer. Thank you for posting your comments on TripAdvisor. More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff went the extra mile to make you feel like a valued guest. They were super friendly and even offered to bring us extra heaters when we said it was cold. The R50 room service charge was my only fault with the hotel as many others don't charge for this service. But a beautiful room with the ocean on... More

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Teganrichley Thank you for taking the time to post your comments on TripAdvisor, indeed you are a Valued GUEST. Protea Hotel has an absolute great location with being only 5 minutes walk away from the harbour, beach and as you mentioned the ocean is on our doorstep. I will certainly pass your comments onto our STAFF. Apologies for the... More

Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014

This was our first stop while driving the Garden Route. Very clean and well appointed Hotel. The staff were very welcoming and could not assist enough. Definitely value for money and an enjoyable overnight hotel. The restaurant is not to be missed. I will review it separately.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear WJW61 Thank you very much for posting your comments on TripAdvisor. Mossel Bay is the perfect town from which to explore the Garden Route being halfway between Cape Town and Port Elizabeth. We pride ourselves in clean & functional rooms as well as efficient & friendly service. So glad that you’ve enjoyed your stay with us. Surely hope that... More

Struisbaai, South Africa
Top Contributor
62 reviews 62 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 9, 2014

As always, staying at Mossel Bay Protea, you are treated like family. Reception staff welcome you by name. Again I was offered an upgrade to a Harbour Suite (oh the view is wonderful!!!). Breakfast was great, with a wonderful buffet spread. Dinner also very good. Portions are a bit small for the price, but then the ambiance & service makes... More

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Sandy v Wow, thank you for considering us your “Home away from Home” – what a privilege. It’s always a pleasure for us to host you and we certainly look forward to welcoming you back. Also a big thank you for taking the time to post your comments on TripAdvisor, really appreciate. More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 30, 2014

Excellent service and for the first time, I got to stay in the rooms allocated next to the reception. Room 23 was awesome and i wouldn't mind staying there again. before I used to be allocated at rooms outside so i was pleased with the latest room allocation, thanks for the service again

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear MasterLee44 Thank you for taking the time to write your comments on TripAdvisor. I’m very pleased to hear that you were satisfied with the room allocated to you with your recent stay, will certainly make a note for your next visit. These rooms are unique being located in the main building which is one of the oldest commercial buildings... More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed June 30, 2014

Every time you visit you receive the excellent service from checking-in till you leave the hotel, very consistent service and warm greetings and care from all staff. The breakfast is divine fresh and tasty all the time. Everyone makes you feel at home.

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Banzi D Thank you so much for posting your comments on TripAdvisor and the wonderful compliment “excellent service”. We appreciate your feedback and will certainly pass it onto our STAFF as they always strive to exceed GUEST expectations as well as being consistent. We look forward to welcoming you back… More

Eastern Cape Province
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 26, 2014

This hotel received very good reviews, so was my choice (as a lone traveller) along the Garden Route. The reception was very friendly and helpful -- the staff is amazingly pleasant and efficient. But instead of the "manor room" I booked I was "kicked upstairs" to the so-called Presidential Suite. Oh boy! It sounds great, but it was not at... More

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Mietie Thank you for taking the time to comment on TripAdvisor. We sincerely apologise that our Presidential Suite did not measure up to your liking. It is a very modern unit and we do understand that this may not be to everyone’s taste. Heating in the room is supplied by both air-conditioning unit that has a heating option and... More

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Additional Information about Protea Hotel Mossel Bay

Address: Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
Location: South Africa > Western Cape > Mossel Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Mossel Bay 4*
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Also Known As:
Mossel Bay Protea Hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive. ... more   less 
Number of rooms
8

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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