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Protea Hotel Mossel Bay

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Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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Protea Hotel Mossel Bay
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Protea Hotel Mossel Bay
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213 reviews from our community

Traveler rating
    116
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    25
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

had a one night stay in the hotel ..huge rooms no lifts but we dint face ny load shedding there and wifi very limited MB not unlimited pool is very very small outside view is very ossim over all average hotel is OK

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear jamilagohar Thank you for taking the time to post your comments on Tripadvisor. Mossel Bay is located within a north-facing bay and therefore offers beautiful views. With the hotel situated a mere 5 minute walk from the beach and harbour – these beautiful views can be enjoyed from the hotel, glad you did. Hope we will have the pleasure... More 

Cape Town Central, South Africa
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Load shedding... Room in darkness. No generator that worked. No candles in kitchen. Injured myself on the stairs trying to locate candles. No management came to appogize. An hour later, still nothing. Not impressed. No notification given 3hpurs prior when checking in.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Nikki312659 Further to our discussion this morning, again please accept our sincere apologies for the discomfort with the unscheduled load shedding we’ve experienced in our area – I can assure you this is not our normal standards of service. I have written a letter of complaint to our local municipality to raise our concerns. I know the complimentary breakfast... More 

Portsmouth, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for one night before a flight from nearby George airport. The Hotel is really quite lovely. It is small enough to feel as though you are not just a number, and large enough to cater for your needs. the reception area was very clean and spacious with wooden décor almost everywhere with books to read and pictures... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Pompeyhaz Thank you very much for your wonderful review and scoring us 5 out 5. Your feedback is valuable and we appreciate the fact that you’ve taken the time to place your comments on TripAdvisor. I’m glad you had an enjoyable stay and it is wonderful to know that you appreciate all the detail and the facilities we have... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Location = Amazing Rooms = Amazing Bar over looking the water = Amazing Price = Amazing Brekky = Amazing Staff = Absolutely outstanding! Great spot to stop along the Garden Route! Only complaint the beds seemed to be short. Feet were hanging over the edge?..

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear EllieH99 Wow thank you for the Amazing comments and taking the time to post them on Tripadvisor, I will certainly pass them onto our TEAM. Your feedback is valued and appreciated and will be used constructively in our search for excellence. We look forward to welcoming you back to the Protea Hotel Mossel Bay…live life slowly. Kind Regards Ronel... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We stopped here to break our drive from Port Elizabeth to Cape Town. Stayed in a Harbour Suite, which is simply massive and on three levels. While there were a number of things about which one could complain, all in all, we were very satisfied with our short stay.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear BjideO Mossel Bay is the perfect stopover between Port Elizabeth and Cape Town being the halfway point and also the ideal place from which to explore the rest of the Garden Route. I’m glad you were satisfied with your stay with us but would appreciate of you could send me an email on gm@phmosselbay.co.za with any concerns you may... More 

Dubai, Dubai, United Arab Emirates
Top Contributor
56 reviews 56 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are really spacious, we got a triplex room with kitchen and terraces. The service is good, esp. the funny guy who moves the luggage. The seafood restaurant linked to the hotel is one of the best ones on Tripadvisor. The only problem is that the area is really Noisy for the suites that face the port. In the... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear SC7701 Thank you for your review and posting it on TripAdvisor with you recent stay at the Protea Hotel Mossel Bay. Your feedback is appreciated. Our self-catering harbor suites proofs to be very popular especially the space they offer. Glad you enjoyed our restaurant the Café Gannet and I will pass you comments onto our porter. I sincerely hope... More 

Top Contributor
121 reviews 121 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was by far the best value hotel we stayed in during our two-week trip to South Africa. My boyfriend and I stayed in one of the suites, room 12. It had three floors, a huge luxurious bathroom and the cosiest bed ever. The service in the hotel was great too, as well as the restaurant and cocktail bar. Only... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Jenny H What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback. Our self-catering harbor & presidential suites does proof to be a treat and good value when visiting our hotel, glad you enjoyed your stay. Hope we will have the privilege of welcoming you back at the Protea Hotel... More 

Mattapoisett, Massachusetts
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is an outstanding hotel in a great location. We had a huge room near the pool and overlooking the harbor. We ate dinner and breakfast at the hotel restaurant and both experiences were superb. My only regret? that we didn't book to stay another day or two. I highly recommend this hotel and would definitely stay there again if... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear mum5girls Thank you very much for the recommendation and taking the time to view our hotel on TripAdvisor, much appreciated. It is heartwarming to receive such wonderful comments. We look forward to welcoming you back and this for longer. Live life slowly… Kind Regards Ronel Theron General Manager More 

Cheshire, United Kingdom
Top Contributor
168 reviews 168 reviews
42 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed March 5, 2015

We had never stayed over in Mossel Bay before so not sure what this town of mixed industry and tourism would offer. The Protea is in a great spot and we were lucky to be allocated the rooms just below the bar which have a small almost private area by the pool. The food at the Protea (Cafe Gannet) is... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Wrinkleytraveller It is always wonderful to receive such positive feedback. Protea Hotel Mossel Bay does have a great location being centrally located within walking distance of all the mayor attractions. With a variety of different category rooms and self-catering suites to choose from, I’m glad you enjoyed the Deluxe rooms at the pool. Our restaurant the Café Gannet is... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015

We were welcomed very friendly by the staff with drinks while checking in. The rooms are great, especially the Harbour Suites which are huge! Everything is very well equipped, very clean and nicely kept up-to-date. We would absolutely recommend this hotel to anybody travelling to Mossel Bay.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear ltsme0001 Thank you very much for taking the time to review our hotel on TripAdvisor. Your feedback is appreciated and happy to know that you’ve enjoyed your stay in our Harbor Suite. I hope that we will have the pleasure of welcoming you back to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron General Manager More 

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