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Protea Hotel Mossel Bay

4.0 of 5 Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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Certificate of Excellence 2014
Protea Hotel Mossel Bay
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Protea Hotel Mossel Bay
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196 reviews from our community

Traveler rating
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    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SouthShields
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed there for two nights travelling the garden route. The room was a triplex but only had air conditioning in the bedroom. The reception and corridor to the bedrooms was tired and in need of updating. The pool was un unusable an d looked as if it had not been cleaned for a long time. We... More 

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Cape Town, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stopped off at this hotel for one night on a road trip down the garden route. What a great place to stay within walking distance to the beach and with friendly helpful staff. Can recommend this hotel for comfort & cleanliness. One of the best Protea Hotels I've stayed in so far. I just felt at home when I... More 

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London, United Kingdom
Top Contributor
102 reviews 102 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped off at this hotel for one night on a trip down the garden route. We returned a week later unexpectedly to stay because it was was so good the first time around. The Guide Books are quite dismissive of Mossel Bay. but a little bit of patience will bear fruit and it is a place with unexpected pleasures.... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear NABAVEY Thank you for taking the time to review our hotel on TripAdvisor with your recent stay with us. Mossel Bay is such a beautiful town with a great location being half-way between Cape Town & Port Elizabeth, the perfect place from which to explore the Garden Route. Glad you’ve enjoyed our hotel and the facilities we have to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

What a great place to stay walking distance to the beach and a fabulous restaurant with friendly helpful staff. Can reccommend this hotel for comfort & cleanliness. We were delighted with our duplex apartment which included balconies on both floors AND a mezzanine floor. We didn't use the self catering kitchen but it was reasonably equipped should you require a... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Mary D Wow thank you for the 5 out of 5 score on TripAdvisor and the recommendation. It’s heartwarming to receive such wonderful comments “hidden gem”… thank you for taking the time to review the Protea Hotel Mossel Bay. I sincerely hope we will have the pleasure of welcoming you back in future. Kind Regards Ronel Theron General Manager More 

Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The pool, restaurant and bar were highlights when staying here. Great views over the bay. Walking distance to the beach too. Friendly staff. Good Wifi, and easy parking. Very happy with our choice when visiting Mossel Bay for our friends wedding.

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear mexiconacho Thank you for your lovely comments and taking the time to review our property on TripAdvisor, much appreciated. I am delighted to have such positive feedback and thank you for choosing the Protea Hotel Mossel Bay for such an important occasion. We look forward to welcoming you back on your next visit to Mossel Bay. Kind Regards Ronel... More 

Beijing
Top Contributor
130 reviews 130 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The reception was friendly and professional. Our tri-level apartment suite was comfortable except no aircom or fan in living room. View was great but he window to balcony was filthy. Everything else was clean. The only drawback was street noise as hotel is ocated close to fishing harbor. The bar was exellent, restaurant for dinner and breakfast, so-so.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear jimatmutianyu Thank you for reviewing our hotel on TripAdvisor, we appreciate you feedback. Glad to know that you had a comfortable stay in our 3 level self-catering harbour suites. Please accept my apologies for the dirty window, this was an oversight on our part, I assure this is not our normal standard. Our property is centrally located in the... More 

Johannesburg, South Africa
Top Contributor
79 reviews 79 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were given room 5 which is a good size, refurbished and with a good bathroom. Some of the older rooms are smaller and with a musty smell. The restaurant is very good with some super menu options - we had dinner there as it was a stormy day and we didn't regret it at all. Excellent location right near... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear BloJaDo Thank you for taking the time to place you comments on TripAdvisor. We appreciate your feedback with regards to our “newly refurbished rooms”. Glad you enjoyed our restaurant Café Gannet. Hope we will have the pleasure of welcoming you back in the not too distant future. Live life slowly. More 

Perth, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were warmly greeted at reception and the check in was handled efficiently. Our room was spacious, well equipped and had a lovely bathroom. The location of the hotel, with private parking and an impressive view of the dock and sea, is great. The bar and restaurant service was superb. We have stayed at various Protea Hotels on our visits... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Lesli N Thank you for the recommendation and your positive feedback after your recent stay with us. We aim to provide the best GUEST service and it is wonderful to know that this is being achieved. I will commend the TEAM for their ongoing search for excellence. We hope to have the privilege of welcoming you back to the... More 

London, United Kingdom
Top Contributor
83 reviews 83 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 14, 2014

We had a very warm welcome and our name was even on the welcome board at the reception. Our room was amazing at it was on 3 levels. Downstairs was a king bed bedroom and very large bathroom and on the ground floor was the lounge and a kitchen area and upstairs another bed. As part of the complex there... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Suzanne N Thank you for your comments and taking the time to place them on TripAdvisor, much appreciated. Our Harbour Suites are quite the treat, glad you enjoyed them. The Café Gannet Restaurant our on-site is also known as “Mossel Bay’s Seafood House” is very popular amongst the locals and therefore very busy at times. Hope we will have... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 11, 2014

Located at Diaz Strand, right at the dock this is one of the best Protea Property in whole South Africa. Hotel has private parking and the check in is pretty quick. What we liked was the fact that right at the reception were two frames one saying Welcome to so and so guests and another Thank you to all those... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Girish_Gulgulia Protea Hotel Mossel Bay has the best location, central and within walking distance of the beach, yacht club and all mayor attractions. Thank you for the compliment rating us as “one of the best” in SA – this is special. Happy to know you enjoyed the small touches. Thank you for your comments and placing them on TripAdvisor.... More 

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Additional Information about Protea Hotel Mossel Bay

Address: Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
Location: South Africa > Western Cape > Mossel Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Mossel Bay 4*
Number of rooms: 8
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Also Known As:
Mossel Bay Protea Hotel
Hotel Style:
#1 On the Beach Hotel in Mossel Bay
#1 Luxury Hotel in Mossel Bay

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