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Protea Hotel Mossel Bay

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Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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Protea Hotel Mossel Bay
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299 Reviews from our TripAdvisor Community

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Cape Town, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Protea Hotel in Mosselbay for Business. Unfortunately my stay was only for 1 night. Daniesha made me feel so welcome when I booked in. The room was 5 star quality, beautiful, modern, comfortable and very luxurious. I ordered room service because I was tired, the food was beautiful and delivered soon after I had place my... More 

Review collected in partnership with this hotel

Helpful?
Thank charmaine_vanwyk
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Offers normal and self-catering Rooms and only selected rooms have a sea view. Pro’s – Aircon, Spacious rooms, Fantastic restaurants (especially Sea Food) and a bar with a view of the beach front but also central to the town. Rooms are spacious and good modern bathroom. Wonderful pool Con’s – only selected rooms have a view of sea. Have to... More 

Helpful?
Thank John L
Letchworth Garden City, U.K.
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful situation, the beach and the Diaz museum are next door. Rooms are well designed and very comfortable - excellent beds. We had the presidential suite which was spacious and had a fabulous balcony. The Gannet restaurant is superb. What makes this hotel are the friendly staff.

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth H
Cape Town, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

We experienced excellent, friendly service. Our suite was clean and serviced each day. A really special touch was the nougat chocolates left out for us. Easy access to the wonderful Diaz Museum and local restaurants.

Review collected in partnership with this hotel

Helpful?
Thank averilb2015
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear averilb2015 We were delighted to receive your commendations about the service offered and appreciation for the small things. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing to stay at Protea Hotel Mossel Bay and review us on TripAdvisor. We look forward to welcoming you back again. Kind regards Ronel... More 

Kendal, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Pre-booked stay. Room was clean and modern with good TV and nice shower. There was no real view out of the room window, certainly no sea view and there was no balcony. There was quite a bit of noise as the sound carried through the rooms. The pool was small and the pool area unimpressive. The restaurant was very good... More 

Helpful?
Thank Safariverskrik
Grahamstown, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by how picturesque Mossel Bay is - especially from the pool deck of the Protea Hotel. The facilities and grounds are beautifully maintained and there is a superb restaurant on site. The room was comfortable, clean and nicely decorated. Mossel Bay Protea Hotel has exceptional staff who treated us really well. All in all I really... More 

Review collected in partnership with this hotel

Helpful?
Thank Sonja G
Yzerfontein, South Africa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Marriott has purchased the Protea Group in South Africa. This hotel is up to Protea standard. The only criticism I have is that the restaurant was expensive and my meal was dissapointing. I had a grilled calamari steak and it was rubbery.

Review collected in partnership with this hotel

Helpful?
Thank Dan D
Birmingham, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly the hi speed wifi is no speed wifi which is very frustrating. This is the second Protea in South Africa which promises but does not deliver on wifi. I used nearly all my 3G data allowance as no wifi signal in the bedroom. We paid the extra for a harbour suite for the self catering and the view. The... More 

Helpful?
Thank Tonbon55
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Tonbon55 Thank you for taking the time to review our hotel on TripAdvisor after your recent stay at Protea Hotel Mossel Bay. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding... More 

Bath, UK
Level Contributor
175 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel appears to be the 'beacon' in a rather lack-lustre town. The entrance has a 'secure' gate, and the passing locals did look rather 'down-at-heel'. Inside the hotel however, the staff are very helpful, the rooms are spacious and attractive, and the food in the restaurant was delicious and extremely generous.

Helpful?
1 Thank JonathanSymonds
Frankfurt, Germany
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in for one night at the protea Hotel and we had a nice welcome with even a nicer room. We were really impressed. A dinner at the Hotel Restaurant with the kindness waiter Paul and the good food just made our staying perfect! Thank you for you hospitality!

Helpful?
Thank bedo2406
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