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Protea Hotel Mossel Bay

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Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
Best prices for: 1 room 1 guest
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Protea Hotel Mossel Bay
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Protea Hotel Mossel Bay
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209 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stopped here to break our drive from Port Elizabeth to Cape Town. Stayed in a Harbour Suite, which is simply massive and on three levels. While there were a number of things about which one could complain, all in all, we were very satisfied with our short stay.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear BjideO Mossel Bay is the perfect stopover between Port Elizabeth and Cape Town being the halfway point and also the ideal place from which to explore the rest of the Garden Route. I’m glad you were satisfied with your stay with us but would appreciate of you could send me an email on gm@phmosselbay.co.za with any concerns you may... More 

Dubai, Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are really spacious, we got a triplex room with kitchen and terraces. The service is good, esp. the funny guy who moves the luggage. The seafood restaurant linked to the hotel is one of the best ones on Tripadvisor. The only problem is that the area is really Noisy for the suites that face the port. In the... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear SC7701 Thank you for your review and posting it on TripAdvisor with you recent stay at the Protea Hotel Mossel Bay. Your feedback is appreciated. Our self-catering harbor suites proofs to be very popular especially the space they offer. Glad you enjoyed our restaurant the Café Gannet and I will pass you comments onto our porter. I sincerely hope... More 

Top Contributor
121 reviews 121 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This was by far the best value hotel we stayed in during our two-week trip to South Africa. My boyfriend and I stayed in one of the suites, room 12. It had three floors, a huge luxurious bathroom and the cosiest bed ever. The service in the hotel was great too, as well as the restaurant and cocktail bar. Only... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Jenny H What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback. Our self-catering harbor & presidential suites does proof to be a treat and good value when visiting our hotel, glad you enjoyed your stay. Hope we will have the privilege of welcoming you back at the Protea Hotel... More 

Mattapoisett, Massachusetts
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an outstanding hotel in a great location. We had a huge room near the pool and overlooking the harbor. We ate dinner and breakfast at the hotel restaurant and both experiences were superb. My only regret? that we didn't book to stay another day or two. I highly recommend this hotel and would definitely stay there again if... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear mum5girls Thank you very much for the recommendation and taking the time to view our hotel on TripAdvisor, much appreciated. It is heartwarming to receive such wonderful comments. We look forward to welcoming you back and this for longer. Live life slowly… Kind Regards Ronel Theron General Manager More 

Cheshire, United Kingdom
Top Contributor
166 reviews 166 reviews
43 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had never stayed over in Mossel Bay before so not sure what this town of mixed industry and tourism would offer. The Protea is in a great spot and we were lucky to be allocated the rooms just below the bar which have a small almost private area by the pool. The food at the Protea (Cafe Gannet) is... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Wrinkleytraveller It is always wonderful to receive such positive feedback. Protea Hotel Mossel Bay does have a great location being centrally located within walking distance of all the mayor attractions. With a variety of different category rooms and self-catering suites to choose from, I’m glad you enjoyed the Deluxe rooms at the pool. Our restaurant the Café Gannet is... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015

We were welcomed very friendly by the staff with drinks while checking in. The rooms are great, especially the Harbour Suites which are huge! Everything is very well equipped, very clean and nicely kept up-to-date. We would absolutely recommend this hotel to anybody travelling to Mossel Bay.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear ltsme0001 Thank you very much for taking the time to review our hotel on TripAdvisor. Your feedback is appreciated and happy to know that you’ve enjoyed your stay in our Harbor Suite. I hope that we will have the pleasure of welcoming you back to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron General Manager More 

Leicester
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed one night at the start of a tour of the garden route. Hotel was very welcoming and very clean, all of the staff were extremely helpful, would certainly recommend, very central to Mossell Bay, also had a very nice restaurant attached

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear PRSLeicester Thank you for taking the time to review our hotel with you recent visit to the Garden Route. You comments are appreciated and I will commend the TEAM for their ongoing search for excellence. Hope we will have the privileged of welcoming you back to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron General Manager More 

Royal Tunbridge Wells, United Kingdom
Top Contributor
62 reviews 62 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 8, 2015

Like several other travellers we stopped off at this hotel en route to Cape Town along the Garden Route. We really didn’t know what to expect as we had booked quite hurriedly, but were very pleasantly surprised and glad we chose this hotel. We stayed in a triplex suite which gave us more space than we really needed but would... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear jcbm Thank you for your positive feedback and choosing to stay with us during your visit to the Garden Route. Mossel Bay is half-way between Cape Town & Port Elizabeth making it the perfect spot from which to enjoy the rest of the Garden Route. It seems like you had an enjoyable stay and happy to know that the... More 

Burgess Hill, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

We stayed in a harbour view suite arranged over two floors with a mezzanine with an extra bed. Large bedroom downstairs with huge bathroom with walk in shower, sunken bath, his n hers basins. Upstairs lounge and kitchen area. The Hotel has a bar and restaurant which we ate at the first night not very good,slow service (nearly walked out)... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear GraemePartridge Thank you for reviewing our hotel on TripAdvisor, much appreciated. Protea Hotel Mossel Bay has a great location being walking distance of all the major attractions, central and beach areas. Glad you had an amazing time with the sharks. On behalf of all management and STAFF in our restaurant, we would like to apologize for the slow service... More 

SouthShields
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 28, 2015

My husband and I stayed there for two nights travelling the garden route. The room was a triplex but only had air conditioning in the bedroom. The reception and corridor to the bedrooms was tired and in need of updating. The pool was un unusable an d looked as if it had not been cleaned for a long time. We... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Colin-Pauline Thank you for taking the time to place your comments on TripAdvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your visit to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron... More 

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