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Protea Hotel Mossel Bay

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Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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1 room 1 guest
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Protea Hotel Mossel Bay
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Parow, South Africa
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Restaurant is excellent with a variety of menus. Situated very centrally to the Santos Beach and Mossel Bay CBD. There are a variety of restaurants in the harbour close by as well. There is a penthouse suite which is very cost effective for a family.

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Manchester, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

yes ok. just ok. room was ok: obviously no one has ever heard of privacy so much so showers have glass and no walls! stay was ok, reception basic and guy was giving to much of a hard sell for the restaurant which was just 'ok'. easy location, easy to get to. don't bother with the bar as you would... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Aros75 Thank you for taking the time to review our hotel on Tripadvisor. The rooms you stayed in were recently renovated in a modern style, with frosted glass walls for bathrooms creating a clean and light finish. Our Blue Oyster Cocktail Bar was busy during the period you were here as we had a large international group staying with... More 

Athens, Attiki, Greece
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is good, next to the beach and to Dias museum and also close to shops. The front desk is not enough trained in the job and crests small problems of communication although they are willing to help out. The rooms are spacious and the food was ok.

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Riana M We appreciate the time you’ve taken to review our hotel on TripAdvisor. We apologise that there may have been a communication struggle - our STAFF speak English and Afrikaans as well as their native language. I trust you enjoyed your stay otherwise and look forward to welcoming you back Kind Regards Ronel Theron General Manager More 

Missoula, Montana
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In two weeks in South Africa this was our most disappointing accommodation. The hotel is squeezed into a location that probably once had a view of the bay. A recent luxury housing project has now eliminated a vast amount of view. The restaurant was average and the hotel and restaurant staff showed the largess found in large company employees. The... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Mr Donald G Thank you for taking time to review our hotel on TripAdvisor. It is, however, unfortunate that your visit to Mossel Bay was disappointing as this is a town rich in culture and history. The hotel is adjacent to the Bartolomeu Dias Museum complex that houses the famous “Old Post Office Tree”-a National monument and the 01st... More 

Roodepoort, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

I had the privilege of stay at the Protea Hotel Mossel Bay in July 2015. Wow was I totally blown away, welcomed in the Hotel with a glass of sherry or juice and then when we were shown to our room the helpfulness of the staff when we couldn't find the entrance to the restaurant as well as when we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear 516glendav Thank you for the 5 star review and your wonderful comments! GUESTS' perceptions of the service they receive whilst staying with us is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to post a review on Tripadvisor. Your comments... More 

Arezzo, Italy
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 23, 2015

The hotel is located near the harbour and the Diaz museum. My room was not that big, but comfortable enough and Wifi worked well. Even during a load shedding the hotel was able to provide electricity in the rooms with their generator. As a plus, there is a very good seafood restaurant, The Gannet, in the premises.

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear AChiara78 Thank you for taking the time to review our hotel on Tripadvisor, much appreciated. Our location does proof to be a favourite spot being within walking distance of all major attractions. Load shedding could sometimes be challenging but we’re happy to know that this did not affect your stay with us. Looking forward to welcoming you back. Live... More 

Cape Point, South Africa
1 review
5 of 5 stars Reviewed July 17, 2015

Staff went above and beyond to help. And they were so friendly. Facilities and rooms were AMAZING. Expensive but worth every cent. Nice adjoining restaurants. Great views and bathrooms. Massive rooms. Nice balcony's for smokers/

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear walkaroundandaround Wow thank you for your lovely comments and compliments, will certainly pass them onto our TEAM. Happy to know that you enjoyed your stay and thank you for taking the time to review our hotel on Tripadvisor, much appreciated. Looking forward to welcoming you back in the not too distant future. Kind Regards Ronel Theron General Manager More 

Port Elizabeth, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 5, 2015

We stayed at the hotel for the weekend and we would definitely recommend this hotel to anyone looking for a place to stay.the hotel is very modern and neat!the view from the garden is beautiful!the staff is also extra friendly and always willing to help

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear sanria-kemp Thank you very much for the recommendation! We appreciate your feedback and the time you’ve taken to review our hotel with your recent stay in Mossel Bay. I sincerely hope we will have the pleasure of hosting you again. Live life slowly… Kind Regards Ronel Theron More 

Port Elizabeth, South Africa
2 reviews
4 of 5 stars Reviewed June 26, 2015

I have made use of this hotel about 3 times now because it is a convenient sleep stopover between my house in the Eastern Cape and Stellenbosch in the Western Cape. The hotel could be classed as "quaint", but only because much of the building is quite old and historic. As such (between older and newer parts) the room layouts... More 

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Zuretha R Firstly I would like to thank you for your loyal support, always a pleasure hosting you. We value your feedback and appreciate the time you’ve taken to review our hotel on TripAdvisor with your recent stay. I’ve made a note on your profile with regards to the shower and personal lighting requirements. The restaurant does prove to... More 

Cape Town, Western Cape, South Africa
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 16, 2015

We decided to break our trip home and spend a night here, and were left wanting to stay longer. The room was great, fresh and clean, with lovely views, although not unobstructed. The linen and furnishings were very nice and good quality. The Staff were friendly and welcoming and made our stay memorable. Would recommend if you are visiting the... More 

Was this review helpful? Yes 2
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear David M Thank you very much for reviewing our hotel on TripAdvisor with your recent stay in Mossel Bay. So often it happens where GUESTS just wanted to “stop-over” or break their trip and end up wishing they could stay could stay longer. Mossel Bay has so much to offer - rich in history, beautiful blue flag beaches and... More 

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