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Protea Hotel Mossel Bay

4.0 of 5 Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Protea Hotel Mossel Bay
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Protea Hotel Mossel Bay
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203 reviews from our community

Traveler rating
    112
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    23
    5
    3
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45
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We were welcomed very friendly by the staff with drinks while checking in. The rooms are great, especially the Harbour Suites which are huge! Everything is very well equipped, very clean and nicely kept up-to-date. We would absolutely recommend this hotel to anybody travelling to Mossel Bay.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear ltsme0001 Thank you very much for taking the time to review our hotel on TripAdvisor. Your feedback is appreciated and happy to know that you’ve enjoyed your stay in our Harbor Suite. I hope that we will have the pleasure of welcoming you back to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron General Manager More 

Leicester
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night at the start of a tour of the garden route. Hotel was very welcoming and very clean, all of the staff were extremely helpful, would certainly recommend, very central to Mossell Bay, also had a very nice restaurant attached

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear PRSLeicester Thank you for taking the time to review our hotel with you recent visit to the Garden Route. You comments are appreciated and I will commend the TEAM for their ongoing search for excellence. Hope we will have the privileged of welcoming you back to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron General Manager More 

Royal Tunbridge Wells, United Kingdom
Top Contributor
62 reviews 62 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like several other travellers we stopped off at this hotel en route to Cape Town along the Garden Route. We really didn’t know what to expect as we had booked quite hurriedly, but were very pleasantly surprised and glad we chose this hotel. We stayed in a triplex suite which gave us more space than we really needed but would... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear jcbm Thank you for your positive feedback and choosing to stay with us during your visit to the Garden Route. Mossel Bay is half-way between Cape Town & Port Elizabeth making it the perfect spot from which to enjoy the rest of the Garden Route. It seems like you had an enjoyable stay and happy to know that the... More 

Burgess Hill, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a harbour view suite arranged over two floors with a mezzanine with an extra bed. Large bedroom downstairs with huge bathroom with walk in shower, sunken bath, his n hers basins. Upstairs lounge and kitchen area. The Hotel has a bar and restaurant which we ate at the first night not very good,slow service (nearly walked out)... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear GraemePartridge Thank you for reviewing our hotel on TripAdvisor, much appreciated. Protea Hotel Mossel Bay has a great location being walking distance of all the major attractions, central and beach areas. Glad you had an amazing time with the sharks. On behalf of all management and STAFF in our restaurant, we would like to apologize for the slow service... More 

SouthShields
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed there for two nights travelling the garden route. The room was a triplex but only had air conditioning in the bedroom. The reception and corridor to the bedrooms was tired and in need of updating. The pool was un unusable an d looked as if it had not been cleaned for a long time. We... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Colin-Pauline Thank you for taking the time to place your comments on TripAdvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your visit to the Protea Hotel Mossel Bay. Kind Regards Ronel Theron... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 5 weeks ago

We stopped off at this hotel for one night on a road trip down the garden route. What a great place to stay within walking distance to the beach and with friendly helpful staff. Can recommend this hotel for comfort & cleanliness. One of the best Protea Hotels I've stayed in so far. I just felt at home when I... More 

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Faldie B Thank you very much for taking the time to review our hotel on TripAdvisor and the recommendation with 5 out of 5 score. Glad that you enjoyed our location and the facilities Protea Hotel Mossel By has to offer. We pride ourselves on clean and functional rooms, as well as efficient and friendly service, so a big... More 

London, United Kingdom
Top Contributor
109 reviews 109 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stopped off at this hotel for one night on a trip down the garden route. We returned a week later unexpectedly to stay because it was was so good the first time around. The Guide Books are quite dismissive of Mossel Bay. but a little bit of patience will bear fruit and it is a place with unexpected pleasures.... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear NABAVEY Thank you for taking the time to review our hotel on TripAdvisor with your recent stay with us. Mossel Bay is such a beautiful town with a great location being half-way between Cape Town & Port Elizabeth, the perfect place from which to explore the Garden Route. Glad you’ve enjoyed our hotel and the facilities we have to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 17, 2015

What a great place to stay walking distance to the beach and a fabulous restaurant with friendly helpful staff. Can reccommend this hotel for comfort & cleanliness. We were delighted with our duplex apartment which included balconies on both floors AND a mezzanine floor. We didn't use the self catering kitchen but it was reasonably equipped should you require a... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Mary D Wow thank you for the 5 out of 5 score on TripAdvisor and the recommendation. It’s heartwarming to receive such wonderful comments “hidden gem”… thank you for taking the time to review the Protea Hotel Mossel Bay. I sincerely hope we will have the pleasure of welcoming you back in future. Kind Regards Ronel Theron General Manager More 

Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 13, 2015

The pool, restaurant and bar were highlights when staying here. Great views over the bay. Walking distance to the beach too. Friendly staff. Good Wifi, and easy parking. Very happy with our choice when visiting Mossel Bay for our friends wedding.

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear mexiconacho Thank you for your lovely comments and taking the time to review our property on TripAdvisor, much appreciated. I am delighted to have such positive feedback and thank you for choosing the Protea Hotel Mossel Bay for such an important occasion. We look forward to welcoming you back on your next visit to Mossel Bay. Kind Regards Ronel... More 

Beijing
Top Contributor
129 reviews 129 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 7, 2015

The reception was friendly and professional. Our tri-level apartment suite was comfortable except no aircom or fan in living room. View was great but he window to balcony was filthy. Everything else was clean. The only drawback was street noise as hotel is ocated close to fishing harbor. The bar was exellent, restaurant for dinner and breakfast, so-so.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear jimatmutianyu Thank you for reviewing our hotel on TripAdvisor, we appreciate you feedback. Glad to know that you had a comfortable stay in our 3 level self-catering harbour suites. Please accept my apologies for the dirty window, this was an oversight on our part, I assure this is not our normal standard. Our property is centrally located in the... More 

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Additional Information about Protea Hotel Mossel Bay

Address: Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
Location: South Africa > Western Cape > Mossel Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Mossel Bay 4*
Number of rooms: 8
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Also Known As:
Mossel Bay Protea Hotel
Hotel Style:
#1 On the Beach Hotel in Mossel Bay
#1 Luxury Hotel in Mossel Bay

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