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Protea Hotel Mossel Bay

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Cnr of Church and Market Streets | P O Box 349, Mossel Bay 6500, South Africa
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Protea Hotel Mossel Bay
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I had the privilege of stay at the Protea Hotel Mossel Bay in July 2015. Wow was I totally blown away, welcomed in the Hotel with a glass of sherry or juice and then when we were shown to our room the helpfulness of the staff when we couldn't find the entrance to the restaurant as well as when we... More 

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear 516glendav Thank you for the 5 star review and your wonderful comments! GUESTS' perceptions of the service they receive whilst staying with us is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to post a review on Tripadvisor. Your comments... More 

Arezzo, Italy
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located near the harbour and the Diaz museum. My room was not that big, but comfortable enough and Wifi worked well. Even during a load shedding the hotel was able to provide electricity in the rooms with their generator. As a plus, there is a very good seafood restaurant, The Gannet, in the premises.

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear AChiara78 Thank you for taking the time to review our hotel on Tripadvisor, much appreciated. Our location does proof to be a favourite spot being within walking distance of all major attractions. Load shedding could sometimes be challenging but we’re happy to know that this did not affect your stay with us. Looking forward to welcoming you back. Live... More 

Cape Point, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff went above and beyond to help. And they were so friendly. Facilities and rooms were AMAZING. Expensive but worth every cent. Nice adjoining restaurants. Great views and bathrooms. Massive rooms. Nice balcony's for smokers/

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear walkaroundandaround Wow thank you for your lovely comments and compliments, will certainly pass them onto our TEAM. Happy to know that you enjoyed your stay and thank you for taking the time to review our hotel on Tripadvisor, much appreciated. Looking forward to welcoming you back in the not too distant future. Kind Regards Ronel Theron General Manager More 

Port Elizabeth, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for the weekend and we would definitely recommend this hotel to anyone looking for a place to stay.the hotel is very modern and neat!the view from the garden is beautiful!the staff is also extra friendly and always willing to help

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear sanria-kemp Thank you very much for the recommendation! We appreciate your feedback and the time you’ve taken to review our hotel with your recent stay in Mossel Bay. I sincerely hope we will have the pleasure of hosting you again. Live life slowly… Kind Regards Ronel Theron More 

Port Elizabeth, South Africa
2 reviews
4 of 5 stars Reviewed June 26, 2015

I have made use of this hotel about 3 times now because it is a convenient sleep stopover between my house in the Eastern Cape and Stellenbosch in the Western Cape. The hotel could be classed as "quaint", but only because much of the building is quite old and historic. As such (between older and newer parts) the room layouts... More 

Review collected in partnership with this hotel

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Zuretha R Firstly I would like to thank you for your loyal support, always a pleasure hosting you. We value your feedback and appreciate the time you’ve taken to review our hotel on TripAdvisor with your recent stay. I’ve made a note on your profile with regards to the shower and personal lighting requirements. The restaurant does prove to... More 

Cape Town, Western Cape, South Africa
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 16, 2015

We decided to break our trip home and spend a night here, and were left wanting to stay longer. The room was great, fresh and clean, with lovely views, although not unobstructed. The linen and furnishings were very nice and good quality. The Staff were friendly and welcoming and made our stay memorable. Would recommend if you are visiting the... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear David M Thank you very much for reviewing our hotel on TripAdvisor with your recent stay in Mossel Bay. So often it happens where GUESTS just wanted to “stop-over” or break their trip and end up wishing they could stay could stay longer. Mossel Bay has so much to offer - rich in history, beautiful blue flag beaches and... More 

Baviaanskloof
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 4, 2015

This Protea Hotel is one of the best hotels in the group in my opinion. I have stayed at many Protea Hotels and this one has a lot of soul and is so well located. I have stayed here four times and will stay here again. The restaurant is one of the best in Mossel Bay and if you love... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear BaviaansNick WOW, thank you for your comments – this is amazing! We are privileged to have you as one of our loyal GUESTS and we appreciate the time you’ve taken to review the hotel on TripAdvisor. Looking forward to welcoming you back…warm greetings right back at you from the TEAM at Protea Hotel Mossel Bay. Kind Regards Ronel Theron... More 

Mossel Bay, South Africa
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 1, 2015

At arrival we felt so relaxed and comfortable due to the welcome of the personnel. The parking is safe and very convenient if you need to go for a scenic drive. The Oyster bar is so relaxed and the bar man was professional and very assisting. At the restaurant we were welcomed with a cozy atmosphere and warm welcome with... More 

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ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Raymon2108 We are delighted to receive such awesome comments and we appreciate the time that you have taken to provide us with valuable feedback. Thank you for your compliments about the STAFF, we will certainly congratulate the TEAM for their exemplary service. We hope to have the privilege of welcoming you back to the Protea Hotel Mossel Bay again... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed June 1, 2015

Congratulations and well done to the management and all of the staff at this hotel. From our arrival to departure there was absolutely nothing to complain about. The staff are friendly and helpful, the breakfast and dinner superb, the rooms are to want to stay longer:)

Review collected in partnership with this hotel

Was this review helpful? Yes
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear leonaraath Thank you for reviewing the Protea Hotel Mossel Bay with your recent stay, we appreciate your feedback. Thank you for the compliments and this affirms our efforts in our quest for “Best GUEST service. Looking forward to welcoming you back. Live life slowly… Kind Regards Ronel Theron General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

This place has got to be a piece of heaven... Staff r super friendly and helpful. Nothing is too much of an effort... every small detail is taken care of from a welcome note to daily notes about the weather for the day... if u r ever in Mossel Bay and need a friendly central 4 star location... this has... More 

Was this review helpful? Yes 1
ProteaHotelMosselBay, General Manager at Protea Hotel Mossel Bay, responded to this review

Dear Angelique M Wow, what a fantastic review and to be classified as “piece of heaven”, so heart-warming. The STAFF are committed to providing the best GUEST service and your feedback affirms their efforts, which I will definitely pass on to them. We appreciate the time that you have taken to provide us with valuable feedback and for the recommendation.... More 

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