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All 11 Mossel Bay hotels

The Point Hotel

4.0 of 5 Hotel   |   Point Road | The Point, Mossel Bay 6500, South Africa
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61%
Ranked #4 of 11 hotels in Mossel Bay
A recent review
5 of 5 stars Reviewed June 16, 2014
Jignagada Mumbai (Bombay), India
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112 people have reviewed this hotel

Traveler rating
    26
    41
    29
    9
    7
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23
43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Pretoria, South Africa
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived in the room which was ok with lovely ocean view. We arrived after a day long road trip and thought we booked into a luxurious 4-Star hotel. We were tired and was looking forward to a good meal. The restaurant is situated in the lobby of the hotel and we were greeted with "you can sit anywhere". The... More

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed June 16, 2014

The Point Hotel is d best hotel in mossel bay ... south Africa.....best food provided....rooms r great n spacey....It has d best sea view....management is best...staff is great....its a very clean place...u will be most happy after visiting this hotel....3 cheers for hotel n its people....thanks for the great services....hope it rises more n more...

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Cape Town Central, South Africa
Top Contributor
149 reviews 149 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 19, 2014

A nice hotel with a outstanding position, but with some flaws. Rooms are spacey and well positioned, but the hotel does not deliver what it advertise. It says all hotels have seaview, which is not correct, as you can end up with view of the parking lot. Service is excellent and friendly and meals are average.

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Wagga
Top Contributor
60 reviews 60 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 15, 2014

The point is a hotel by the ocean with a brilliant view of the rocks and ocean. The rooms were ok but a little run down. The meals were ok and breakfast was very impressive. The staff were helpful in setting up my wifi etc.

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HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. We are glad to hear that our views are unique in every way. Kind regards, The Point Hotel More

Antwerp, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2014

My hole family stayed at the point hotel. It was very clean and the rooms were very good with an excellent vieuw over the water. It is wonderfull too sleap and wake up with the sound off water. The service is very good and it was was very fine to have a drink with vieuw on the water. The breakfast... More

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HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. We are very glad that you enjoyed your stay with us at The Point Hotel. Warm regards, The Point Hotel More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 11, 2014

Me and my bf were travelling in South Africa and stayed in Mossel Bay for one night. We found this hotel the minute we walked in the lady from the reception bombarded us with how amazing it was. We fell in love with the view from the room but soon realized the place was filthy, no air conditioning. We couldn't... More

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HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. We apologise for the inconvenience during your stay. Unfortunatly during misty days and nights, we have no option but to let our guests use the earplugs in their rooms. Luckily this is not a... More

Port Elizabeth
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed one night only and sadly that was enough. The place has an amazing location right on the rocks. The room was average with maintenance needed. Staff were good and heard our concerns. It needs some attention to keep its 4 stars. There are better options in Mossel Bay at the moment.

Was this review helpful? Yes 1
HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. Kind regards, The Point Hotel More

Durban, South Africa
1 review
2 of 5 stars Reviewed March 16, 2014

Staff member who dealt with me on my arrival seemed to be there only for her pay. Was placed at the lower floor with no network coverage, I raised my concerns with regards to that and was told it was the only room available, I complained that my stay is worthless there since I am on 24hr standby, then they... More

Was this review helpful? Yes
HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. We apologise for any inconvenience that you experienced during your stay. Warm regards, The Point Hotel More

Letchworth Garden City, England
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2014

The hotel is in a fantastic position overlooking the sea. Went to sleep to the sound of crashing waves. Our room was on the fifth floor on the sea side. There is a smell pervading the corridors but opening the window in the room clearly shows that this comes from the sea and seaweed on the rocks outside. Rooms are... More

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HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your feedback and comments, which have been noted. We are glad to hear that you had a good day. Warm regards, The Point Hotel More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

I was really surprised with the reviews of this hotel. Although it has a good view and location, It has many other problems, such as: - the smell - they need to change carpets urgently. The corridors smell terrible because of humidity. - no air conditioning or frigo in the rooms - quite dirty - our curtain was dirty and... More

Was this review helpful? Yes
HotelPointAdmin, Public Relations Manager at The Point Hotel, responded to this review

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. We do apologise however for the inconvenient stay that you experienced at our Hotel. Warm regards, The Point Hotel More

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Additional Information about The Point Hotel

Address: Point Road | The Point, Mossel Bay 6500, South Africa
Location: South Africa > Western Cape > Mossel Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Point Hotel 4*
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Also Known As:
Point Hotel Mossel Bay

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Amenities

Beach Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the Garden Route and superbly positioned on the rocks below Mossel Bay’s famous St Blaize Lighthouse, The Point Hotel offers 52 sea-facing, en-suite rooms each with a private balcony which guarantees stunning sea views over the Indian Ocean. The Lighthouse Restaurant serves sumptuous breakfasts and offers a diverse a la carte menu which specializes in Mossel Bay’s famous seafood. A huge tidal pool in front of the hotel offers safe bathing, whilst surfers can enjoy one of the best surfing venues on the coast line including internationally renowned Inner and Outer Pool. The Point area boasts with six diverse restaurants – all with spectacular sea views of the Indian Ocean - and is a great place for families to stroll around and enjoy the summer sunshine and fresh ocean breeze.The unique location of The Point Hotel in an eco friendly environment, combines with professional hospitality to make this a superb choice of venue for the discerning traveler. ... more   less 
Number of rooms
52

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