We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stipp Hotel Gisenyi

Gisenyi, Rwanda
Hotel amenities
Stipp Hotel Gisenyi
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #9 of 11 Gisenyi B&B and Inns
A recent review
3 of 5 stars Reviewed September 1, 2014
vasophe Dungu, Democratic Republic of Congo
Write a Review

15 reviews from our community

Traveler rating
    0
    3
    7
    5
    0
See reviews for
2
2
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (15)
  • Mar-May only
    (4)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (6)
All months
Salisbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 5, 2014

Very sad to see a major hotel being allowed to degenerate. The accommodation was OK at best. When we arrived we had lunch which was average to say the least and the wine selection was frightening!! Following that experience we headed straight out and spent the evening at a different location. The rooms do not have air con or mosquito... More 

Was this review helpful? Yes
Maputo, Maputo, Mozambique
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 1, 2014

Stipp looked like a hotel for ghosts when I stayed there. There were only 7 guests in the 100 room hotel and I saw no one. The restaurant was completely deserted – except for the friendly waiter - and I saw two people at the reception desk, apart from that no one. The garden is very nice and you cant... More 

Was this review helpful? Yes
Dungu, Democratic Republic of Congo
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2014

Stipp hotel is very well located in the border area. Perfect for transit. However, the hotek needs to be renovated. The single room is too small but clean. The service is good and the staff is very nice.

Was this review helpful? Yes
Brussels
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 17, 2014

After all the hype about the food at the Stipp Hotel, I was really disappointed. The service was terrible- at one stage the phone in the restaurant rang without being picked up for what seemed like 5 minutes, and the restaurant was not at all busy. I had been recommended the fish with passionfruit sauce by a friend but found... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

We started here for one night in January. It's a very family oriented hotel but it was not busy so also for us as a young couple it was great. Food was support and the staff was so very nice. Rooms are spacious. Decor is kind of old-fashioned but the bathrooms are well equipped and clean. Or room had views... More 

Was this review helpful? Yes
Kigali, Rwanda
Top Contributor
103 reviews 103 reviews
43 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed May 26, 2014

Stipp Hotel must have been renovated at some time, probably about 20 years ago, but little has changed since. It is in many ways stuck in a time-warp of an era when Rwanda was Francophone and its hotels rather grander, but there is nothing grand about the service or facilities nowadays. My single room was small (two beds pushed together)... More 

Was this review helpful? Yes
Charleroi, Belgium
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 26, 2014

All the hotel is run down. Rooms are old, smell old? wifi was not working and the management didn't even have a look at the problem. There were nobody to prepare the breakfast at 8.00 am. Hotel is dirty. The only "funny" thing was the crane bird along the swimming pool but this is definitely not a place to recommend... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 9, 2014

This hotel has only one thing going for it -- the location. The rooms are run down, the ventilation is poor, the sliding glass door didn't lock (and the management didn't even attempt to correct the problem). The inside room temperature was excessively hot and there were no windows or ceiling fans and no screens on the sliding door. The... More 

Was this review helpful? Yes
Zagreb, Croatia
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 8, 2014

I've been staying there for 2 months while working in the local brewery. Now the first impression was quite good as you see the pool, garden, crane birds in the garden and the exterior along with the bar. Unfortunately this is the biggest and only plus. There are different types of rooms depending on when they were built. The older... More 

Was this review helpful? Yes
Kigali, Rwanda
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2013

I went here for my Christmas break and the hotel was clean and service was okay. I never ate there as I wanted to explore other places and not get locked in one place for everything. I had a breath taking view from my room. The bathroom were pretty small to move into let alone around it. Its a decent... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay