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All 37 Ukunda hotels

Pinewood Beach Resort & Spa

4.0 of 5 Hotel   |   Galu Beach | P.O.Box 90521 Mombasa 80100, Ukunda, Kenya
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Pinewood Beach Resort & Spa
Ranked #5 of 37 hotels in Ukunda
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508 people have reviewed this hotel

Traveler rating
    396
    79
    27
    5
    1
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90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

most memorable holiday of my life made even more special from the service I received. I couldn't resist leaving gifts for the monkeys just to watch their cheek. If there is a power cut be sure to get to the beach and look up. Most amazing sky I have ever seen.

Was this review helpful? Yes 1
Fernandina Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Top notch service! We wanted for nothing. From check-in, dining, sleeping to check-out - the staff was attentive and very helpful. The grounds are meticulously maintained. Dining room service was beyond reproach, Amani Spa was luxurious. We enjoyed the pool, the bars, the beach, the tranquility. A slice of heaven for sure! Pamela was phenomenal.... FREE TUSKERS TOMORROW!

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Nairobi, Kenya
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed at Pinewood for the New Year's, as a group of 2 families with children. The new year eve party on the beach was great fun. The beach is very quiet and due to the remote location of the resort, there aren't much sales pitches on the beach. The Dive Camp next to the resort, actually doesn't belong to... More

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PhilipGM, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Josie, Thank you for your kind comments on this page they are always appreciated by the Pinewood Team. I am glad you enjoyed yourself and if the Dive team let you down please accept my apologies. That situation is in hand and they will no longer be present at the hotel. Please do come and see us again and... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

My wife and I got married at the Pinewood Beach Hotel three years ago and while we didn't get around to doing our review at the time we wanted to tell our story in-light of the current worries for tourists. We could not say enough about the hotel, the facilities, the great spa, variety of food, helpful and friendly staff... More

Was this review helpful? Yes 1
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed April 20, 2014

Couldn't have asked for a more perfect stay and the most perfect wedding on the grounds of the hotel. Everything was perfect. AMAZING. Thanks to Moses, Justice, Nimrod, Mr C, Raphael, Mary, Bernard, Mohammed, Duncan and the list goes on. Thank you. xxxxxx

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Hvidovre, Denmark
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2014

This Hotel is so fantastic and quiet. We loved our stay in room 151. All the staff are so helpful and sweet, we really felt welcome at Pinewood. The beach is very nice and there are not many beach-boys. So if you like a quiet hotel and just relaxing this is the place for you...

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PhilipGM, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Ply7, Thank you for your kind comments I know the staff love to see these on the noticeboard it certainly motivates them to keep improving.. If you made friends with any of the staff whilst they looked after you feel free to interact with them through the Pinewood facebook page. Kind Regards Philip More

London, United Kingdom
1 review
5 of 5 stars Reviewed April 1, 2014

I absolutely cannot fault my stay at Pinewood, it was beyond exceptional. I booked 3 nights here as a last minute decision through my tour operator Gamewatchers after a safari, and I truly wish I had stayed longer. Upon arrival I was greeted by a fruit cocktail and shown to my room by the manager, who informed me I had... More

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PhilipGM, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Sam D. My apologies for the delay in replying we have just been through the annual shut down to tidy and paint the property for the coming season. Your comments were a tonic to my ears and made me feel I was part of something special. I am very glad you enjoyed your stay and took the time to... More

Beds
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2014

Attractive setting, comfortable room with air conditioning and well serviced, good food (plenty of it) and different themed dinners for variety. Staff are attentive and generally friendly - though a few were rather too interested in why a woman should be travelling on her own! (not a problem while I was on safari) Pool and beach area are well tended,... More

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PhilipGM, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Safarimaid, Many thanks for your kind comments, it makes us all happy when we "get it right". I can understand your comment about a woman on her own, Kenyan women I am afraid are still not as liberated as we would all like to imagine. I suspect you represent the image of a wealthy woman on her own and... More

Byfleet
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 25, 2014

We ended our 2013 holiday with a few nights at Pinewood and wished we had stayed there longer. We decided to spend our whole Feb 2014 holiday at Pinewood following a stressful year and glad we did return. The hotel is small and quiet, it is rather isolated with not a great deal of entertainment in the evenings. BUT if... More

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PhilipGM, Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Suepet, Many thanks for all your kind words, I know I am prejudiced but I also love the small informality of Pinewood. My one regret is that I am only there a couple of days each week as I also have to look after Englishpoint. As always the staff are key to making service both personal and friendly and... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2014

This hotel was described to us by imagine Africa as a boutique hotel. However it definitely isn't. It is a nice hotel which is good for families with pool, buffet style themed meals (each night is a different theme like Chinese, Swahili, beach barbecue etc and its always a buffet). There's a big flat screen tv in the communal area... More

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PhilipGM, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Alison, Many thanks for your comments on Trip Advisor, I am sorry you did not find the product you were looking for. Whilst we strive to ensure all our guests are looked after, comment from those who felt we lack are always welcome. The term Boutique Hotel seems to conjure up a special understanding in your mind which we... More

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Additional Information about Pinewood Beach Resort & Spa

Address: Galu Beach | P.O.Box 90521 Mombasa 80100, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinewood Beach Resort & Spa 4*
Also Known As:
Pinewood Beach Resort And Spa
Pinewood Beach Hotel Ukunda
Pinewood Village Beach Hotel
Pinewood Village Beach Ukunda
Pinewood Beach Resort & Spa Kenya/Ukunda

684 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Romantic Hotel in Ukunda #4 Family Hotel in Ukunda #5 On the Beach Hotel in Ukunda #5 Luxury Hotel in Ukunda
Hotel Class
Official Description (provided by the hotel)
Pinewood Village is a small boutique beach and water sport resort. It is situated on the stunning deserted shores of Galu Beach, one of the finest beaches in Kenya. It is relaxed and informal. Personalised and friendly service is at the forefront. The resort is set amidst heavy tropical flora and palms and attracts the endangered Colobus Monkey and over 100 bird species from the surrounding forest. Hotel newly refurbished jun 2006. ... more   less 
Number of rooms
58

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