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Great Rift Valley Lodge & Golf Resort

Certificate of Excellence
Eburu Escarpment | Lake Naivasha, Naivasha 00200, Kenya
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Great Rift Valley Lodge & Golf Resort
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I attended an international conference in Naivasha, Kenya in June 2015 and we were hosted by Great Rift Valley Lodge and Golf Resort. Two words: AAAAAA-MAZING!!!! staff, food, and location!!!!! The location was the perfect place in everyday and one morning I got up at 5 am to take a boat ride on Lake Naivasha that was simply stunning. William... More 

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India
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Rooms are shabby, bathrooms are just passable. No phone to communicate with the reception. Our kettle didn't work and wasn't changed despite complaining. We had a dirty spoon in our room. Apart from the dismal room, service was good, food was also good.

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Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, Thank you for taking time to post the above review. My team and I are honoured to have been your host during your recent stay at Great Rift Valley Lodge & Golf Resort. We have taken note of the comments on rooms - we have different categories of rooms from lodge rooms, villa rooms to chalet rooms. Our... More 

Las Vegas, Nevada
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 27, 2015

This hotel will have to make up its mind whether it will cater to folks who want to getaway or to business conferences/workshops. Its internet sporadic & slow; its a'la carte restaurant horrible in quality yet its buffet for larger groups very good. No direct lines from the room to the reception; although they give you a cell number and... More 

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Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Hello Guests, We thank you for your recent stay at the Great Rift Valley Lodge and most important for giving us your feedback. This is so important for us as we strive to achieve excellence. We have taken note of the comments on need for technical upgrade, I am glad to inform you that we have already identified solutions for... More 

2 reviews
4 of 5 stars Reviewed May 25, 2015

The visit in February 2015 was so refreshing and relaxing, having literally drained myself working the whole of 2014. The service was equally good and so is the environment which is generally well taken care of and not tampered with. I specially enjoyed the quite environment, reason I'd prefer to return for some quiet time away from the hustles of... More 

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Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, Thank you for taking time to post the above review. My team and I are honoured to have been your host during your recent stay at Great Rift Valley Lodge & Golf Resort. We take great pleasure in ensuring that you get the best possible service at our resort. We do also welcome you to try any of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Wow!! What can I say!? I absolutely love this place.. From the accommodation to the food.. To the lovely members of staff.. What a lovely customer experience.. You want a beautiful place to go for ANY company event or even a romantic getaway.. GREAT RIFT VALLEY LODGE is it!!! 2015

Was this review helpful? Yes 1
Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, Thank you for your TripAdvisor review above. We are glad that we fulfilled our promise of making of delivering a wholesome, quality stay for you and your group during your team building event. We are happy that you enjoyed our services and found the facility pleasant and enjoyable, not to mention the panoramic views. We hope to see... More 

Nairobi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 19, 2015

We were on a business trip- team building. I almost gave up coz of the distance but alas! only to find a beautiful place up the hill. It was worth the distance anyway. .. I liked the rooms, well kept and furnished. I definitely enjoyed the breeze! However I didn't get to enjoy the meals especially dinner. For a big... More 

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Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, My team and I are honoured to have been your host during your recent stay at Great Rift Valley Lodge & Golf Resort. We are glad that you generally had a good and enjoyable stay with us. We have taken note of the additional comment on buffet variety. I am glad to inform you that since your stay... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

We were two service providers that were booked in at the lodge and had a great experience. The food selection was really good and the service we received in the time spent was very attentive and friendly. The views are just spectacular.

Was this review helpful? Yes 1
Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, My team and I are honoured to have been your host during your recent stay at Great Rift Valley Lodge & Golf Resort. We are glad that you found the service attentive and the views panaromic. We take great pleasure in ensuring that you get the best possible service at our resort. We do also welcome you to... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed March 14, 2015

Situated on the Great Rift Valley, the club not only has superb views, but also offers great hospitality from staff, which made our stay unbeatable! We stayed in one of the comfortable chalets, tucked away between Acacias and birdsong, which made "coming home" an experience we looked forward to at the end of a long business day. I was also... More 

Was this review helpful? Yes
Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, Thank you for your recent stay at Great Rift Valley Lodge & Golf Resort. We are glad that while on your working stay with us, you enjoyed your stay at the lodge. We are happy that you enjoyed our services and found the facility pleasant and enjoyable, not to mention the panoramic views. We hope to see you... More 

Caledon, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 7, 2015

We were 15 guys that stayed here. After a very bumpy and dusty drive to the Lodge (this is an understatement!!!), we arrived at about 8 pm. The friendly staff showed us our rooms. I was lucky enough to get a room with the most unreal view of the valley below. We enjoyed the swimming pool, the lovely and clean... More 

Was this review helpful? Yes 1
Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, Thank you for taking time to post the above review. My team and I are honoured to have been your host during your recent stay at Great Rift Valley Lodge & Golf Resort. We take great pleasure in ensuring that you get the best possible service at our resort. We do also welcome you to try any of... More 

Dublin, Ireland
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 2, 2015

I am not sure how many readers of my review would have seen the film ' a night at the museum' where the stuffed animals in the museum come to life at nighttime and pose a dangerous threat! Well my second stay at the Great Rift Valley Lodge turned into a nightmare of the worst kind the first night of... More 

Was this review helpful? Yes 1
Njenga M, Manager at Great Rift Valley Lodge & Golf Resort, responded to this review

Dear Guest, We acknowledge the TripAdvisor posting above. The underlying problem with the solar water tank was resolved and a new system has been put in place. We have also taken the opportunity to re-evaluate the security guard patrol. As much as there was a guard on patrol, he was not in the vicinity of the room, hence the delayed... More 

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