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Enashipai Resort & Spa

Certificate of Excellence
Hotel website
Moi South Lake Rd | P.O. Box 75332, 00200, Nairobi, Naivasha, Kenya
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Enashipai Resort & Spa
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Enashipai Resort & Spa
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186 reviews from our community

Traveler rating
    81
    68
    22
    7
    8
See reviews for
46
36
7
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently hosted a large scientific conference at Enashipai Resort & Spa and had the most wonderful experience. Aside from the beautiful grounds, lovely guest rooms and amazing conference venue, the staff truly made the entire event a success. From the Nairobi office staff (Amy Wambui) to the Naivasha staff (especially Edna, Winfred, and the F&B Manager), everyone went out... More 

Was this review helpful? Yes 1
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Kaitlin, Thank you for taking the time to share your experience at Enashipai Resort and Spa. We strive to achieve great customer service. We thank you for giving us the opportunity to serve you. It was a true delight having you stay at our property. Warm regards, Edna. More 

Nairobi
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a three night stay but it turned out to be fantastic! The interior and exterior decor caught my eyes so fast. I liked the fact that there were different set ups/ area for lunch and dinner. . It Gives you a curiosity on what's next and a great opportunity to explore around. Not to forget to mention the... More 

Was this review helpful? Yes
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Kim, Thank you for taking the time to share your visit at Enashipai Resort and Spa. We strive to achieve great customer service. Your feedback solidifies we are taking steps in the right direction. We thank you for giving us the opportunity to serve you. Our staff looks forward to your return! Regards, Edna. More 

Nairobi
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Acacia hidden 5 star luxury spa is ostensibly located on shores of Lake Naivasha. It boasts of kingsize rooms and manicured lawns. The Internet is excellent and food mouthwatering. The conference facilities match global standards with great food.

Was this review helpful? Yes
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Nanyingi, Thank you for taking the time to share your experience at Enashipai Resort and Spa. We strive to achieve great customer service. We thank you for giving us the opportunity to serve you. It was a true delight having you stay at our property. Warm regards, Edna. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for around 10 days as part of a group of 8 who were staying on a business trip. The hotel is very nice and modern with a touch of luxury thrown in. Within minutes of arriving in my room reception called me to make sure everything was to my satisfaction. The food was delicious and plentiful. Facilities were... More 

Was this review helpful? Yes 1
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share your visit at Enashipai Resort and Spa. We strive to achieve great customer service. Your feedback solidifies we are taking steps in the right direction. We thank you for giving us the opportunity to serve you. Our staff is really excited to have you return and spoil you. Regards,... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed at this resort 3 weeks ago and we were truly taken aback by the quality of the rooms. The spa had very high standards with well trained beauticians. Having travelled worldwide and visited numerous hotels in Europe and America, we found that Enashipai was in a class of its own with very impressive landscapes and... More 

Was this review helpful? Yes 1
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Jackline, On behalf of the entire team here at Enashipai Resort and Spa, we are very pleased to read that you enjoyed your stay and that you were indeed very pleased with our services. It's very encouraging to hear of such great comments from our clients. This will certainly motivate us to keep up the good work. Best regards,... More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel is great! what I loved most is the nature within the premises. Old acacia trees, lots of greens everywhere, use of solar for heating and lighting. The pool is excellent with happy to help staff. Playroom offers parents with young kids a breather. To crown it, our kids loved movimg from room to dining by golfcart!! On food,... More 

Was this review helpful? Yes
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Nduku Kipsang, Thank you for taking the time to share your visit at Enashipai Resort and Spa. We strive to achieve great customer service. Your feedback solidifies we are taking steps in the right direction. We thank you for giving us the opportunity to serve you. Our staff is excited to have you visit us again! Warm regards, Edna. More 

Nairobi
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 20, 2015

The rooms and this resort remain top class. However I returned in late January for a conference to discover that the hotel now has a nightclub with loud music. I had to call the reception at 1am and 5am on the 2 nights I was there. I was told that the night club was sound proof! My sleep was interrupted... More 

Was this review helpful? Yes 1
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Shimuli, Thank you for taking time to share about your recent visit to Enashipai Resort and Spa. We truly value your personalized perspective, and I sincerely apologize that your experience did not exceed your expectations. Thank you for detailing areas of opportunities for us to improve on your next visit. Warm regards, Edna. More 

K
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 16, 2015

Enashipai is a five star resort in Naivasha. The cottages are nice and spacious and the rooms are big. The spa is world class and the service at the spa is excellent. They have there own nightclub and the conference facilities are world class. They have two playgrounds for kids an indoor and outdoor. The problem is the service. We... More 

Was this review helpful? Yes 5
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Regina, Thank you for taking time to share about your recent visit to Enashipai Resort and Spa. We truly value your personalized perspective, and I sincerely apologize that your experience did not exceed your expectations. Thank you for detailing areas of opportunities for us to improve on your next visit. Warm regards, Edna. More 

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Home away from home, pure luxury, love and fun. This is one of the best top five resorts I have ever visited in Kenya. I will go back soon. The cottages are so nice, green gardens, and the hotel has adopted green energy, a better way of being environmentally friendly .

Was this review helpful? Yes
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Royal, On behalf of the entire team here at Enashipai Resort and Spa, we are very pleased to read that you enjoyed your stay and that you were indeed very pleased with our services. It's very encouraging to hear of such great comments from our clients. This will certainly motivate us to keep up the good work. Best regards,... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed January 17, 2015

Our rooms were well appointed. The bathrooms excellent, we had a sitting room with a small kitchen area where we could have cooked if we had wanted to. We never wanted to because the hotel food was delicious and plentiful. The staff were concerned, well mannered and nothing that we asked was too much trouble. Everything was done with a... More 

Was this review helpful? Yes
Enashipai, Front Office Manager at Enashipai Resort & Spa, responded to this review

Dear Judynic, Thank you for taking the time to share your experience at Enashipai Resort and Spa. We strive to achieve great customer service. We thank you for giving us the opportunity to serve you. It was a true delight having you stay at our property. Warm regards, Edna. More 

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