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Royal City Hotel

Hotel website
Odera Street, Kisumu, Kenya
Best prices for: 1 room 1 guest
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Royal City Hotel
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Royal City Hotel
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13 reviews from our community

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    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nairobi, Kenya
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel two weeks in a row. The first week I had a good sized room but the bathroom was leaking, water pressure was horribly low. Breakfast was ok. I didn't enjoy the one night stay but had to stay there again the following week. I got a much smaller room with a corridor of a bathroom... More 

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London, United Kingdom
Top Contributor
264 reviews 264 reviews
68 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked into the Gardens hotel in Milimani for the Easter weekend while we hunted for an apartment for our month's stay in Kisumu. We were allocated the 'Antelope' room as we had a great deal of baggage so they felt we needed a large room on the ground floor. This was very kind of them, and was clearly a... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 2, 2015

Iam am a regular visitor here.It is located near very important business places all within walking distance.the rooms are exellent although the window locks are now aging,I hope they will work on them soon.Otherwise good for business visit

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Nairobi, Kenya
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

We visited the lakeside city on friday 10th October 2014. The hotel offers a welcome quiet atmosphere and a clean place to lay your head. What they could improve on is the service. We asked for bacon and were informed that it was finished. I advise you go for breakfast early. The hotel reservations reserved our room under the wrong... More 

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Dublin, Ireland
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 17, 2014

Kisumu is on the shores of Lake Victoria and a haven for mosquitos, so it's about as serious a malaria zone as you'll get. On check-in our group was allocated a number of rooms - most of which had no mosquito nets, open windows etc. Not a bunch of happy campers. However, the hotel staff were apologetic and sprayed all... More 

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Nairobi, Kenya
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 17, 2014

From reception to departure only the shower comes away with any credit at all. Service indifferent verging on the rude, staff more interested in own music/own conversations than customers, room facilities basic (I had to ask for a four way socket as the two power plugs taken up by TV and fan), bed uncomfortable with only two pillows and as... More 

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Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2014

what i loved most was the food..the food was amazing and the rooms were clean and really comfortable with reliable hot water. if i visited Kisumu again,i would definitely go to royal city. Regards, terry

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 8, 2014

I stayed her for a couple of nights during a vacation in May 2014 before travelling through to Uganda.The royal city hotel is conveniently located close to the center of Kisumu as well as the bars/restaurants at lake Victoria. The rooms offer proper beds and good bathrooms with reliable hot showers. The hotel has good facilities including an OK breakfast... More 

Review collected in partnership with this hotel

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Almah J, Marketing Manager at Royal City Hotel, responded to this review

Hey, Thank you so much for taking your time to review Royal City Hotel. I'm glad you enjoyed your stay at the hotel and that you took your time to recommend it to other travelers, hope you will consider trying The Royal City Garden which is in a more secluded and serene place at the green leafy suburb of Milimani... More 

Nairobi, Nairobi, Kenya
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2013

The Good: We stayed in "Buffalo" a very spacious corner room. The room was good, the couch in the room is a nice touch. Its quiet at night and quality of sleep is great. Room is air conditioned Dinner was good, the portions are large and well presented The not so Good WiFi hardly works, lucky for us we had... More 

Was this review helpful? Yes 7
Almah J, Marketing Manager at Royal City Hotel, responded to this review

Hi, It was a pleasure hosting you at Royal City Hotel,I'm glad you enjoyed your stay and for the few complains on the reading table, we'll see what we can do about it and the WiFi connectivity too. We do value your trust in our Company and we'll do our best to continue giving you the kind of service you... More 

Ann Arbor, Michigan
Top Contributor
71 reviews 71 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 12, 2013

The group I was travelling with stayed at the Royal City Hotel for 4 days. In general, we were satisfied with the hotel overall. However, the hotel was clearly lacking in certain areas. In regards to service, it's top notch. The staff is very courteous and pleasant. We had a problem with our room and they promptly dealt with it,... More 

Was this review helpful? Yes 3
Almah J, Manager at Royal City Hotel, responded to this review

Hello Sam, We would wish to appreciate you for taking your time to review Royal City Hotel. It is good to know you had a nice stay and this feedback has really helped us to improve on some of our weak areas like the WiFi strength, duration of food delivery after placing an order, the 'not so good' breakfast we... More 

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