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All 30 Kisumu B&Bs / inns

Kisumu Hotel

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Jomo Kenyatta Highway | Milimani, Kisumu 40100 GPO, Kenya
Hotel amenities
Kisumu Hotel
Ranked #21 of 30 Kisumu B&B and Inns
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11 reviews from our community

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    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Sherfield On Loddon, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A/c wasn't working and my colleague was given a half warmed through tin of soup in the coffee shop. Not somewhere I plan to return to, although they did find a good car hire company to get me to Nakuru this afternoon

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Southampton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 17, 2014

We arrived in Kisumu on 3rd June ...and stayed one day only. The rooms are tidy, but of lower quality finishing - old carpet, poor locks, hard mattress, toilet taking 20 mins to refill, loose taps, light not working, loose and poor window lock. There were no general information leaflets or fire notice (the fire point was near the room.... More

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Kisumu H, Manager at Kisumu Hotel, responded to this review

Thanks very much for the review. We appreciate the positive comments about tidiness of our rooms as well as good quality of food. We look to further better on these areas. On the other hand, we apologize profusely that there were hiccups during your stay. We fixed the loose taps, window locks and missing info leaflets in your room same... More

Nairobi, Kenya
Top Contributor
95 reviews 95 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 5, 2013

This was one of the lousier places that I have been to. It does not offer much of the surroundings (it is close to the central place of the town where you can do the shopping and take a walk) and it is not far from the airport. The staff was hopeless (other than the guy who helped us with... More

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Phelix O, Manager at Kisumu Hotel, responded to this review

Dear Valued Guest, Thank you very much for finding time to review us. Our sincere apologies for the not-so-good experience during your last visit. We positively noted the areas of concern and have addressed them. Kindly call on us again the next time you are visiting to appreciate how your feedback has helped us improve. Please recommend to your friends... More

Nairobi, Kenya
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 16, 2013 via mobile

The only thing working for this hotel is the convinient location. It has all the facilities available but the management is not working hard. Service is poor with very unprofessional staff. Rooms are ok but need a bit of sprucing up. Water from the tap is brown. Food is ok but not exciting. This hotel is very overpriced for what... More

Was this review helpful? Yes 1
Nairobi, Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 18, 2012 via mobile

I was taken to the hotel by Kenya airways (another useless airline) for an overnight stay following a cancelled evening flight from Kisumu. I had my doubts about its quality because I had never heard of it. I was surprised that it is actually called a hotel - poor quality food, served by useless waiters; water trickles in the room... More

Was this review helpful? Yes 1
Nairobi
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 9, 2012

Easy to access from Kisumu Airport and secure location at the CBD of Kisumu town in Western Kenya. Can do better in food (freshness is the key). I was here for business visit and decided try a new place owned by Maseno University. Lighting is good, tap water light brown, furniture including bed (for the room I booked) squeaky and... More

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Weymouth, United Kingdom
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 27, 2012

Met with a group of people who were staying here for an evening meal and packed lunch for the following day. The evening meal was just passable but the packed lunch inedible

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Nairobi, Kenya
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 14, 2012

Have been staying her a few times now, mainly for multi-day conferences. Very central location. A bit of a few of the lake from the highest floors. Part of the university, said to be a training place for its hospitality students. Nice pool. Bar. A/C. But a bit old, old fashioned and run down. Internet not working (well). Staff try... More

Was this review helpful? Yes 1
Oxford, UK
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed September 15, 2011

Lousy rooms, no hot water (but when there was for a few hours, it was a tasteful color of brown), banging pipes, lousy food, mosquito nets with holes that fell from the ceiling, telephone system worked erratically (like getting strange calls at strange hours of the night, if the handset doesn't completely fall off the phone when you lift it).... More

Was this review helpful? Yes 2
Phelix O, Manager at Kisumu Hotel, responded to this review

We assure you that Kisumu Hotel remains one of the best facilities in Kisumu, with a great location in the CBD, spacious rooms (some offering an awesome view of Lake Victoria) with hot water, pay TV, climate control, wireless internet, a large and one of the cleanest swimming pools, numerous conference rooms and enviable food. We take positively any feedback... More

Mombasa, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 11, 2011

After checking in and finding my room A/C, TV and hot water did not work, I asked to check out and be refunded my room charge. I was told no by the staff and my request to the manager was ignored.

Was this review helpful? Yes 2
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Additional Information about Kisumu Hotel

Address: Jomo Kenyatta Highway | Milimani, Kisumu 40100 GPO, Kenya
Location: Kenya > Nyanza Province > Kisumu
Price Range (Based on Average Rates): $
Number of rooms: 80

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