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Kiboko Bay Resort

#2 of 26 Hotels in Kisumu
Certificate of Excellence
P.O. Box 2111, Kisumu 40100, Kenya
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121 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came here for the second time and once more we were not disappointed. We met Ronald and he welcomed us with a fresh juice. Our room was beautiful and service outstanding . It's such a lovely setting right on the lake . We could hear the hippos grunting but did not see them as we slept through the night.... More 

Helpful?
Thank Philo D
Newcastle
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at Kiboko bay for 2 nights. We had not been to Kisumu before so booked a pick up from the airport, Selina picked us up and was friendly and professional and knowledgeble about the area. On arrival we were shown to a table on a deck overlooking the lake and given fresh coffee before we... More 

Helpful?
Thank lucyphilipson
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Lucy, It was with immense pleasure we read your review for Kiboko Bay Resort on TripAdvisor. We thank you for mentioning the Crew who were personally instrumental in delivering to you and Stephen your Kiboko Bay experience and thank you for sharing with many factual details your experience of this delightful getaway. The Ladies and Gentlemen of Kiboko Bay... More 

UK
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First night of our safari and last night of our safari before returning to Uganda. Both occasions the service was excellent, the rooms clean and tidy and the food very good. The road from Kisumu town centre out to Kiboko bay is dreadful however and really needs some filling of pot holes!

Helpful?
Thank tankhillmax
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Guest, Thank you for taking time and reviewing Kiboko Bay Resort on TripAdvisor. We are glad you had a splendid time at Kiboko Bay and we are grateful to you for sharing your experience about Kiboko Bay Resort. We also hope the county government will do its job of providing basic infrastructure to Kisumu residents. We are aware that... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

My hubby and I spent 2 days and 2 nights here and we loved it! The service was really good: The watchmen, waiters, cleaners, all very friendly and helpful. The manager greeted my hubby by name having recognised him from the photo on his email. Quite impressive :) The unobstructed view of the sunset was breathtaking. The food was good,... More 

Helpful?
Thank Wanjiku M
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Wanjiku, Thank you for choosing Kiboko Bay Resort and thank you for reviewing us on TripAdvisor. We are glad you had a good time and appreciate your feedback, the breakfast buffet spread is never a constraint, we will gladly prepare for you food of your choice. We await your return and look forward to welcome and host you again.... More 

London,Kenya and all about
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed December 21, 2015

Sitting on the lawns watching the sun set,one can only wonder how a little oasis like this has been created in this sleepy hot city.The setting sun,a cup of chai and scones on the lawns is the perfect setting to start a weekend here. The pleasant smiling reception greets you as you enter,the check in was quick and the smily... More 

Helpful?
Thank Byron78
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Byron, Thank you for your regular patronage and many thanks for sharing your experiences of Kiboko Bay Resort on TripAdvisor. We are glad and assume from your reviews that over these many years your affection for Kiboko Bay has grown stronger, we are grateful for your loyalty and support. We look forward to serving you over many summers and... More 

Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 12, 2015

Was here with family for a days outing and to enjoy the splendid beauty of lake victoria. The place in general is well maintained and cosy. However within minutes of arrival and trying to settle in we were met with the rudest indian manager! He was simply rude, has no sense of customer service and no manners on how to... More 

Helpful?
1 Thank Trishna M
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Trishna, We have noted with serious concern and investigated the matter, we apologize for the distress caused. We wish to emphasize that we have Food & Bevearage Supervisor, head waiters and many waiters employed to arrange tables and chairs for guests, and normally the Resort Manager Is not pressed to arrange tables and chairs for guests, the Manager cannot... More 

Fort Myers, Florida, United States
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

We stopped by Kiboko one morning around 10:30. The grounds and location are good but the overall feel is of tired, rundown, faded place. The one exception seemed to be the two well kept, relatively new pontoon boats. These looked well maintained and a large family went on a ride while we were there. For a lakefront cup of tea... More 

Helpful?
Thank Phil H
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Mr. Phil, Thank you for dropping by for a cup of coffee at 10.30 am, that is after breakfast service and before lunch, and sharing your brief experience on tripadvisor, we hope you enjoyed the freshly brewed Caffesserie French Press. We wish you had stayed with us longer to understand the carefully created simplistic, minimalistic and far away from... More 

Broughton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2015

Myself and my Wife have just spent 3 weeks of Luxury , Excellent Food and good service at Kiboko Bay resort in Kisumu , Western Kenya. Picked up at the Airport in Kisumu by the resort bus this was done by letting them know what time we would be landing and previously requesting this service. Taken straight to the resort... More 

Helpful?
1 Thank Glyn D
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Glyn and Janet, Thank you for sharing your deepest sentiments and reaching out to many on TripAdvisor. It's a pleasant blur of line between customers and friends when a guest couple returns every year to spend their precious vacations with us, we are proud to have you as friends.. Thank you for supporting us year after year, and thank... More 

Durban, South Africa
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 22, 2015

This resort (functions, accommodation, bar, restaurant) is stunning. It is on the shores of Lake Victoria and takes full advantage of it's location. When we were there we saw Hippo and Otters and dhows in the distance. We were taken there for lunch, so cannot comment on the rooms. We ate outside under a thatch roofed separate/private area in the... More 

Helpful?
Thank TravellingLes
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Guest, Thank you for your feedback through TripAdvisor, we regret not having done better on the food front in your case,. We accept your gracious compliments with regards to the beauty of KIBOKO BAY RESORT and assure you that it's much, much more beautiful when you enjoy our facilities as a resident guest. We thank you for reccommending Kiboko... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 15, 2015 via mobile

We had some wonderful days here. The tents are well equiped and very confortable. We liked that the little deck also had mosquito nett. To have the hippoes visit the ground at night was facinating. The food is good and service is great. The ground is clean and well kept. They have a nice pool area. Kiboko is a great... More 

Helpful?
Thank Astrid H
Nirmal D, Owner at Kiboko Bay Resort, responded to this review

Dear Astrid, Thank you for choosing Kiboko Bay Resort as your comfort nest In Kisumu, and thank you for reviewing Kiboko Bay Resort on TripAdvisor. We are grateful for your support and patronage, without a doubt all the ladies and gentlemen at Kiboko Bay look forward to welcome you warmly and hope it's soon. Best regards, Nirmal Darbar. (Director) More 

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