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Golden Tulip Kumasi City

Rain Tree Road, Kumasi, Ghana
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Golden Tulip Kumasi City
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Golden Tulip Kumasi City
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134 Reviews from our TripAdvisor Community

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Traveler rating
    29
    48
    35
    16
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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    (134)
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    (36)
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    (30)
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    (36)
All months
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Family room with two double beds overlooking the swimming pool. Two adults and two children. Staff are courteous, genuine and hospitable. Breakfast was delicious with good variety. We didn't have lunch or dinner at the hotel as we were out a lot. We did have ice creams at the bar and these were very good. There is a hair dressing... More 

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London, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to the restaurant for dinner, the buffet service was late but the food was decent. No quite value for money I do think they charge for simply being a Golden Tulip when the experience is not comparable to their Accra hotel.

Was this review helpful? Yes 1
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review our Hotel. We appreciate your comments especially that of our buffet service and can assure you that measures have been put in place to improve the service deficiency. Hope to serve better in the near future. Gabriel Owusu (Guest Services Manager) More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I planned to spend just a night in Kumasi, but upon checking-in in to the Golden Tulip, i had to spend an extra night to enjoy the hotel facilities and the city. Golden tulip is excellent in all aspects- reception, room care, furnitures, buffet etc. Very comfortable beddings, towels and wash rooms. Attendants at buffet were responsive. I also had... More 

Was this review helpful? Yes 1
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, We are glad to hear that you appreciate our services on offer and look forward to welcoming you once again. Thank you Gabriel Owusu (Guest Services Manager) More 

Atlanta
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Golden Tulip from June 21st through the 23rd and would definitely stay there again. Every staff member I encountered was courteous and professional. The breakfast buffet included eggs, potatoes, cereal, fruit, etc. The wi-fi and air conditioning worked fine in my room. My one complaint was that the bed was extremely hard. I considered rating this... More 

Was this review helpful? Yes 1
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed serving you as you enjoyed your stay. We appreciate your postive comment about the hotel's management and gladly look forward to the pleasure of welcoming you once again. Thank you More 

London, United Kingdom
Level Contributor
176 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed June 21, 2015

Stayed here for a couple of nights, and good experience. Efficient check-in and taken to room, bit of a walk but good security with card access through a couple of doors to the annex. Breakfast good, everything from hot buffet, fresh omelettes and eggs cooked to order, toast etc. helpful staff in restaurant. Ate in bar both nights, as preferred... More 

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GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering for our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Thank you More 

Kumasi, Ghana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015 via mobile

I went to stay there for about a week. The service was excellent. I got ill whilst there. When the hotel found out, they checked on me every day, arranged for special food etc. I left there feeling I had made friends for life !! I had my 6 year old son with me too. They made a special effort... More 

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GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest. We appreciate your positive feedback about our hotel. We pride our self in always making our guests comfortable.Thank you Gabriel Owusu (Guest Services Manager) More 

Norwich
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 22, 2015

This was certainly one of the best hotels in Sub Saharan Africa in its price range that I have stayed in. The rooms were very comfortable and the wifi fast. The two things that stood out for me was the quality of the food and the friendliness of the staff. The food was international but with a strong African influence... More 

Was this review helpful? Yes
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, We are grateful for your positive comments. And we look forward to the pleasure of welcoming you again to the Golden Tulip Kumasi City in the near future, where we would be glad to meet you. Thank you. Gabriel Owusu (Guest Service Manager) More 

Washington, District of Columbia, District of Columbia, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 28, 2015

The bed was literally harder than some floors I've slept on. The internet worked sporadically - call it 50% of the time and would often cut out mid task. the kitchen could use venting - as it is, it sends cooking smells throughout the hotel. there was a weird small puddle in my bathroom, regardless of whether I had used... More 

Was this review helpful? Yes
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review our Hotel. All details in your review have been taken up seriously for redress by management. With respect to the hardness of our mattresses there have been missed feelings from guest on its comfort, but that nowithstanding we working on improving it. Gabriel Owusu (Guest Services Manager) More 

1 review
4 of 5 stars Reviewed April 12, 2015

I happen to spend a night and I can say it's the best in Kumasi. One thing I also observed is the manager is on the job too. Its surprising to see a boss assisting in clearing and etc. constantly asking "Are you OK?" "Do you need anything?" And I'm like, wow.On the more serious note. My stay was worth... More 

Was this review helpful? Yes
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for choosing our Hotel. We are very happy about your positive comments on our service and we hope to delight you always. Gabriel Owusu (Guest Services Manager) More 

Accra, Ghana
Level Contributor
78 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed April 8, 2015

Beds softer than my last visit but breakfast still as cold. Reception could not find bookings on arrival (despite being booked and paid for in advance). Lunch service in the bar was faster than previous visits and the burger tasty. Not many alternatives in Kumasi.

Was this review helpful? Yes
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for your review . Management has taken note of all the service lapses as mentioned in your review and we can assure you that pragmatic measures have been put in place to ensure that we offer the best of service at all times. We patiently await your next visit, where we promise to serve you better.... More 

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