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Hampton Inn Jonesboro

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2900 Phillips Drive, Jonesboro, AR 72401
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Hampton Inn Jonesboro
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Hampton Inn Jonesboro
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140 Reviews from our TripAdvisor Community

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Traveler rating
    63
    33
    28
    13
    3
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38
25
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (34)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (28)
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Montgomery
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I booked this hotel for four nights because my father was in the hospital in Jonesboro. I extended for an additional day and they handled it with no problem. Check-in and out was done quickly and smoothly. Breakfast was OK, with the selection changing each day. My room was clean and the bed comfortable, as usual. The only problem came... More 

Review collected in partnership with Hampton

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Fort Smith, Arkansas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

No one at front desk to check me in. I had to call the hotel to get someone on the phone and tell them I was waiting. It still took a few minutes to get them out there and then they were talking to some friends they had been in back with when they came out.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, Front Office Manager at Hampton Inn Jonesboro, responded to this review

We are sorry you had a disappointing experience during your stay with us. At Hampton we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. We apologize for the inconvenience you experienced with you room service and housekeeping. Guest satisfaction is very important to us and we l... More 

Shawnee, Kansas
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

We've stayed at Hampton Inns before and expected the same quality however this one looks well worn and in need of updating. Our fellow travelers found bugs in their room but decided not to report it as we were staying for only one night. Breakfast was a typical continental breakfast. If you need a nights stay go down the road,... More 

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

We are sorry you had a disappointing experience during your stay with us. At Hampton we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. We apologize for the inconvenience you experienced with you room service and housekeeping. Guest satisfaction is very important to us and we l... More 

Corinth, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Good value for the money paid, this property could stand an little bit of a facelift and a freshening of the room decor. All told staff was very friendly, a quiet night stay and the typical Hampton Inn quality I have come to enjoy. My only criticism was the room was a little dated and didn't seem to appear as... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. Renovation plans are in process.... More 

Nashville, Tennessee
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel creates obstacles for guests to stay. When checking in do not park, you will be given a parking pass to put in your window, without it you will be towed. If you park in the back of the lot you will need to go back out and install your pass. The business center is locked, the computer seems... More 

Was this review helpful? Yes 3
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your feedback we appreciate your business. More 

Coarsegold, California
Level Contributor
114 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 10, 2015

We stay here each year when we return to the area to visit family and friends. Always a good place to stay. However, under the new owner the hotel is even better. He is paying attention to the details, making sure the hotel is crisp and fresh. He has reopened the pool, the front door now opens automatically for all... More 

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the feedback we appreciate your business. More 

Tyler, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

We stayed in this hotel one night on our trip back home. It's a short distance off the main street through Jonesboro so it's close to restaurants and shopping. This hotel has a great breakfast, like we've found in other Hampton Inns. The room was quiet and clean. The bathroom has a large counter which is always useful when traveling.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Amherst
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

While I find most Hampton Inn's a good value as well as a clean choice, the Jonesboro Hampton Inn met and exceeded those standards. The breakfast of Egg Taco's was excellent, but more important, the wonderful worker who kept the morning breakfast moving along was competent, pleasant and friendly. In fact, as I think of it, it was the outstanding... More 

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Harrison, United States
1 review
5 of 5 stars Reviewed May 18, 2015

Whitney works at the front desk and is truly an outstanding person. She is extremely friendly, helpful, and professional. She was the key to our wonderful experience at Hampton Inn of Jonesboro, AR. We will definitely be back because of her and the quality of the Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your positive feedback I will share this comment with the staff . We appreciate your business. More 

Missouri
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 17, 2015

Bed was comfortable, but bathroom needed a deeper cleaning. Urine left on stool base and really dirty under sink rim. Breakfast was good, with to go bags of muffin, granola bar, apple and bottle of water if you don't have time to sit and eat.

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

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31 photos of this hotel

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