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Hampton Inn Jonesboro

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2900 Phillips Drive, Jonesboro, AR 72401
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1 room 1 guest
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Hampton Inn Jonesboro
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148 Reviews from our TripAdvisor Community

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Traveler rating
    63
    36
    30
    15
    4
See reviews for
42
25
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (34)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (28)
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Ocala, Florida
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

Another long day on the road and this was our destination,seemingly, in the middle of no where. The staff was nice. It took a little while to check in because a group of traveling salesmen got there ahead of us. The cookie while waiting was a nice touch. The room was just ok. The hotel is getting a little old... More 

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Huntington Woods, Michigan
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property has everything you'd expect from a Hampton Inn. Comfort and cleanliness. The woman who ran the breakfast went out of her way to be welcoming as was front desk Derrick. My Hilton Honors status was recognized. They also extended free breakfast to my local guest when I offered to pay. Nice touch.

Was this review helpful? Yes 1
New Holstein, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room was very quiet and comfortable and the staff were very helpful. The breakfast was very good and the ladies that were overseeing it were extremely friendly and attentive. We would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

While everything else was standard, the beds were atrocious and left everyone in my party (3 people) with back pain and stiffness the next day. No one could sleep because of the discomfort. Please stay somewhere else.

Review collected in partnership with Hampton

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Midwest
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay, I saw the review stating the property was older but seriously, the reliable Hampton Inn quality was there. This summer we took two road trips and for 2 nights could not get a room at Hampton. We missed the consistent clean, comfortable, quiet rooms. Better breakfast, and most helpful, polite staff. This Hampton provided all of that for our... More 

Was this review helpful? Yes 1
Kansas City, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my first review of a hotel EVER on the web. I am a well-traveled person who tolerates a certain number of misgivings and imperfections with a property. We recently stayed here and were not impressed with the rooms or the facilities. We visited the workout shack (separate building by the pool) which smelled like a mens locker room.... More 

Was this review helpful? Yes 2
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

Hot Springs, AR
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not what I expected from a Hampton. The lobby and breakfast area were very nice. The staff was also friendly. The room was ok. The ac unit kept waking me up every time it shut off and turned on. I always try to set the unit to run the fan all the time at other motels but couldn't on this... More 

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Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I walked in and walked right back out. First off, the hotel is old and dirty and had a odor. They have their own parking lot but give you a slip of paper to put on your dashboard that advertises to criminals that the hotel isn't responsible for any damages or theft of the vehicle. When i got to the... More 

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and... More 

Montgomery
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel for four nights because my father was in the hospital in Jonesboro. I extended for an additional day and they handled it with no problem. Check-in and out was done quickly and smoothly. Breakfast was OK, with the selection changing each day. My room was clean and the bed comfortable, as usual. The only problem came... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We appreciate your feedback It gives us the chance to learn where we need improvement. It also allows... More 

Fort Smith, Arkansas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

No one at front desk to check me in. I had to call the hotel to get someone on the phone and tell them I was waiting. It still took a few minutes to get them out there and then they were talking to some friends they had been in back with when they came out.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, Front Office Manager at Hampton Inn Jonesboro, responded to this review

We are sorry you had a disappointing experience during your stay with us. At Hampton we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. We apologize for the inconvenience you experienced with you room service and housekeeping. Guest satisfaction is very important to us and we l... More 

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