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Hampton Inn Jonesboro

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2900 Phillips Drive, Jonesboro, AR 72401
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Hampton Inn Jonesboro
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Hampton Inn Jonesboro
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128 reviews from our community

Traveler rating
    58
    32
    24
    11
    3
See reviews for
34
22
8
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (28)
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Kansas
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

There were 3 of us in one room. It was very ran, beds were comfortable and breakfast was hot and fresh. I would stay again. Staff helpful and friendly. We were close to restaurants so that we could walk to them. Had an elevator which helped out tremendously.

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Jonesboro, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Old, out of date hotel that shouldn't represent the brand. Staff is friendly and service was fine, but the facilities are extremely lacking for a Hampton Inn. I am a big Hilton fan, but this is the worst Hilton location I have stayed in. Look for something else in Jonesboro.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great. The breakfast was great and the service was excellent. Would stay again. when we are in the area. they even help sign me up for the awards program. the room was quite but the pillows could be feathers instead of semi-feathers.

Review collected in partnership with Hampton

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the feedback we appreciate your business. More 

Lynn Haven, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My experience with this hotel was excellent. The lady at the check-in desk was friendly and efficient. The staff who manned the breakfast area the next morning were very helpful and went out of their way to be friendly.

Review collected in partnership with Hampton

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

We appreciate your business at Hampton Inn Jonesboro thank you for your feedback. More 

Pittsburgh, United States
2 reviews
2 of 5 stars Reviewed March 16, 2015

This property reeks of stale cigarette smoke, the front desk staff are unprofessionally attired and rude, the caliber of guests is questionable and the rooms are...basically, don't waste your money at this property!

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

This hotel is located on a road with multiple hotel chains. The hotel is an older Hampton Inn that has been renovated, somewhat. The lobby is nice and new, but furniture in the room is dated. Also, to toilet had bad caulking around the base and some water leakage. All in all, not bad, but needs some TLC. On another... More 

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience and rudeness you experienced. We will take your comments under consideration as we continually work to improve our guest experience.... More 

Stuttgart, Arkansas, United States
Top Contributor
51 reviews 51 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 14, 2015

We checked in late (for us) last evening and were greeted with a smile. Our check-in took all of 3 minutes. Our room #126 was located by the back door, with great parking access as it was raining. Room was clean and comfortable. Breakfast offerings were good and well attended. Our only "almost" complaint was the noise coming from the... More 

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your positive feedback we appreciate your business. More 

Crest Hill, United States
2 reviews
2 of 5 stars Reviewed March 4, 2015

Did not/could not get conformation number from front desk at hotel. There was no working fan in the bath room, and the bathroom was not up to par by no means! I really expected more since this was a Hampton Inn. I could have received the same type of service and bathroom at a $50.00 a night hotel!!!!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

Benton, United States
1 review
5 of 5 stars Reviewed February 25, 2015

Five Stars. I don't have one complaint for this hotel. Staff was courteous and friendly, honest. Rooms were very quiet, heating/cooling up to date technology. Comfortable clean beds/rooms. I left an expensive flat iron at checkout. That night the hotel called me and let me know I had left it at the hotel. They held it until my daughter was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the positive feedback. We appreciate your business. More 

Russellville, United States
1 review
5 of 5 stars Reviewed February 18, 2015

This hotel is clean, quiet and well maintained by friendly staff. It is in a great location within Jonesboro, giving easy access to major connecting roads, restaurants, etc. This is where I stay for every Jonesboro trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your feedback we appreciate your business. More 

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