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Hampton Inn Jonesboro

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2900 Phillips Drive, Jonesboro, AR 72401
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Hampton Inn Jonesboro
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Hampton Inn Jonesboro
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132 reviews from our community

Traveler rating
    60
    32
    26
    11
    3
See reviews for
36
23
8
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harrison, United States
1 review
5 of 5 stars Reviewed 1 week ago

Whitney works at the front desk and is truly an outstanding person. She is extremely friendly, helpful, and professional. She was the key to our wonderful experience at Hampton Inn of Jonesboro, AR. We will definitely be back because of her and the quality of the Inn.

Review collected in partnership with Hampton

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Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for your positive feedback I will share this comment with the staff . We appreciate your business. More 

Missouri
Top Contributor
128 reviews 128 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Bed was comfortable, but bathroom needed a deeper cleaning. Urine left on stool base and really dirty under sink rim. Breakfast was good, with to go bags of muffin, granola bar, apple and bottle of water if you don't have time to sit and eat.

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

Conway, AR, United States
1 review
3 of 5 stars Reviewed 1 week ago

Even though they have the Hilton/Hampton prestigious name backing this motel, it's just as regular as a cheaper Motel 8. I would look elsewhere next time to save some money. I did give a good review on location though, the big mall is only a few minutes away and it takes about 5 minutes to get to the college.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

Little Rock, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Moving the son from college back to home. Late night drive. Bone tired when we arrived. Barely enough time to eat before we collapsed in tiredness. We checked in at the Hampton [as we normally do for all out of town stays]. Easy quick check in, absoluteley no problems; room was clean and ready. We slept like newborn babies. Great... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the positive feedback we appreciate your business. More 

Kansas
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There were 3 of us in one room. It was very ran, beds were comfortable and breakfast was hot and fresh. I would stay again. Staff helpful and friendly. We were close to restaurants so that we could walk to them. Had an elevator which helped out tremendously.

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the positive feedback we appreciate your business. More 

Jonesboro, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Old, out of date hotel that shouldn't represent the brand. Staff is friendly and service was fine, but the facilities are extremely lacking for a Hampton Inn. I am a big Hilton fan, but this is the worst Hilton location I have stayed in. Look for something else in Jonesboro.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR. At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed April 14, 2015

Everything was great. The breakfast was great and the service was excellent. Would stay again. when we are in the area. they even help sign me up for the awards program. the room was quite but the pillows could be feathers instead of semi-feathers.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for the feedback we appreciate your business. More 

Lynn Haven, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

My experience with this hotel was excellent. The lady at the check-in desk was friendly and efficient. The staff who manned the breakfast area the next morning were very helpful and went out of their way to be friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

We appreciate your business at Hampton Inn Jonesboro thank you for your feedback. More 

Pittsburgh, United States
2 reviews
2 of 5 stars Reviewed March 16, 2015

This property reeks of stale cigarette smoke, the front desk staff are unprofessionally attired and rude, the caliber of guests is questionable and the rooms are...basically, don't waste your money at this property!

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

This hotel is located on a road with multiple hotel chains. The hotel is an older Hampton Inn that has been renovated, somewhat. The lobby is nice and new, but furniture in the room is dated. Also, to toilet had bad caulking around the base and some water leakage. All in all, not bad, but needs some TLC. On another... More 

Was this review helpful? Yes
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience and rudeness you experienced. We will take your comments under consideration as we continually work to improve our guest experience.... More 

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