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All 17 Jonesboro hotels

Holiday Inn Express Jonesboro

2.5 of 5 Motel   |   2407 Phillips Dr., Jonesboro, AR 72401
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Holiday Inn Express Jonesboro

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Ranked #5 of 17 hotels in Jonesboro
A recent review
4 of 5 stars reviewed 4 weeks ago
Joyce D Crawfordsville, Iowa
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55 people have reviewed this hotel

Traveler rating
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    10
    3
    5
See reviews for
9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Tunica, Mississippi
1 review
1 of 5 stars Reviewed 2 weeks ago

To start things off, when we opened the door to our room, the smell of old mustiness invaded your nostrils. To top it off, our event was canceled due to weather, hotel refused to refund $$ for 2nd nite. To make it WORSE, I paid cash upon checking out and still got charged $188 plus change! DO NOT STAY HERE!!

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

Dear Jacque B, I apologize your stay was not up to par with what you expect from HIE. We have been hearing great things about the new heat and air units that have dry settings which do wonders for the Arkansas humidity this time of year. I will personally check out this issue in the room you received. Also, I... More

Crawfordsville, Iowa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I was very please with the stay in this hotel as I just left a very bad one and the staff were great and friendly. The beds were very comfy and so were the pillows. Didn't stay very long just needed a place to rest a few hours and then was off again, also liked the breakfast and the morning... More

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Dallas
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall kind of a disappointing stay. The high point was the staff at check in was very friendly. The room was just okay and pretty quiet. A good selection of TV channels. However, the room was not as clean as it should be, especially the bathroom. I also had a lot of problems with the wireless connection. Had to go... More

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

It is one of our many goals a Holiday Inn Express Jonesboro to turn every guests stay into a wonderful experience. I am happy to know that you found the staff friendly and the channel selection was to your liking; I am sorry and do apologize, however, that the room and wireless connection were not up to par. We strive... More

Portland, Oregon
1 review
1 of 5 stars Reviewed March 11, 2014 via mobile

Typical HIE experience except the General Manager Edie was condescending and rude. Early morning staff was nice enough to almost make up for her attitude... Bed was comfortable and facility was above average. We stay in plenty of HIEs and were shocked the owners keep this manager employed. We are used to more professional people. We'll probably never go through... More

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

We at the Holiday Inn Express Jonesboro strive to provide all of our guests with excellent service and a lasting connection. I am thrilled to learn many of our staff members made your stay; however I apologize that others fell short of your expectation. It is my goal, along with each staff member, to provide our guest with an efficient,... More

Mountain View, Arkansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 16, 2014

This hotel seems safe and good quality! the rooms and lobby are stylish and the breakfast is awesome! Really nice staff too, always glad to see you! This is not to be confused with the hotel that used to be the Holiday Inn.

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Hardy, Arkansas
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 17, 2014

I'm not usually impressed enough to write a glowing review of a Holiday Inn Express, and we've probably spent at least 20 - 30 nights at different ones around the country in the past year. But, this one was definitely the exception. Edie was the desk clerk on duty when we arrived Saturday afternoon (about an hour before regular check-in... More

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

Dear Darwil2, Thank you so much for taking the time to write such a glowing review! Every staff member works their hardest at making our guests feel welcomed and satisfied during their stay and I am elated at knowing that we were able to excede your expectations and create a wonderful experience for you! I have passed on your praise... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed December 24, 2013

I stayed on the first floor. It was very quiet and comfortable. The staff was especially nice and the breakfast was great. Nice variety compared to the hotels I have stayed at in the past. It was also located near two 24 hour restaurants, which was nice because I am a light sleeper and get hungry in the middle of... More

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Hattiesburg, Mississippi
Top Contributor
197 reviews 197 reviews
23 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed December 17, 2013

A return visit to this hotel as we traveled through the area. There had been a recent ice storm that had all but shutdown the entire region. City streets in Jonesboro were a mess. Hotel driveway and parking lot were ice covered with a salt mixture applied to the sidewalk at hotel entrance. These are the kind of things the... More

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Chicago, Illinois
Top Contributor
80 reviews 80 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2013

We encountered no problems during our stay. We stayed only one evening, but we had no issues. Our room was fine, and we slept well. The bathroom was fine as well. Location wasn't the greatest, but it was very close to the interstate, and signs were ok. The front desk people were very friendly and knowledgeable, especially the young college... More

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

Dear Stelchess77, Thank you so much for taking the time to write a great review! I am glad to know that you had a good experience at our hotel! I have shared your praise not only with "the college student," but with the entire staff, and they are all very thankful. I hope that you and your girlfriend will stay... More

Conway, Arkansas, United States
Top Contributor
93 reviews 93 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 3, 2013

This Holiday Inn Express is not at the same quality as other Holiday Inn Expresses in the region. Compared to the Holiday Inn it is located next to, it looks nice. But there are still significant improvements that need to be made. First, the fitness center is the probably the worst I have ever seen in a hotel. The machines... More

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Lisa W, General Manager at Holiday Inn Express Jonesboro, responded to this review

Dear Kenny S., Thank you for taking the time to write a review. It is reviews such as yours that help us know how we can better improve our hotel. I am sorry to hear that our hotel did not meet your expectations, in particular, our gym. Due to our limited room space and equipment variety, we do offer free... More

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Additional Information about Holiday Inn Express Jonesboro

Also Known As:
Holiday Inn Express Jonesboro Hotel
Holiday Inn Express Jonesboro Hotel Jonesboro
Holiday Inn Jonesboro
Jonesboro Holiday Inn
Address: 2407 Phillips Dr., Jonesboro, AR 72401
Phone Number:
Location: United States > Arkansas > Jonesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 hotels in Jonesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jonesboro 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn EXPRESS in the heart of Jonesboro, Arkansas. We are conveniently located near Arkansas State University, Joe Mack Campbell Sports Arena, and the Jonesboro Bowling Center. For shopping or dining, we are located near Turtle Creek Mall and several national restaurants including the Cracker Barrel, Chili's, Old Charley's, Ruby Tuesday, El Chico, Colton's Steak House, Shorty Small's, Pizza Inn, Subway, and IHOP. The Industrial Park is only minutes away. Golf at Sage Meadows, a Signature Golf Course. By choosing to STAY SMART, you will have complimentary High Speed wireless internet, deluxe Continental Breakfast, including our signature Cinnamon Rolls and Smart Roast Coffee. We have an on-site fitness center, or we also offer a complimentary pass to the Trim Gym, 24 hour accessible Business Center, and guest laundry facilities. When visiting Jonesboro, business or leisure, STAY SMART with the Holiday Inn Express. ... more   less 
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