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All 17 Jonesboro hotels

FairBridge Inn & Suites

3.0 of 5 Hotel   |   3006 S. Caraway Rd., Jonesboro, AR 72401 (Formerly Holiday Inn Jonesboro)
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FairBridge Inn & Suites
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Ranked #14 of 17 Hotels in Jonesboro
A recent review
4 of 5 stars reviewed 4 weeks ago
beccahbliss Atlanta, Georgia
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85 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Having family in the area and having stayed at this hotel when it was owned by Holiday Inn throughout the years, I've watched the reviews on this place since it changed hands. When they were all bad, I didn't even consider it. But over the last year the reviews have gone from horrible to mixed. We originally booked the Baymont,... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

Thanks and appreciate your positive response. The pool has been completed and will be ready to use in 2 days, and you can enjoy it during your next visit. I am also glad you enjoyed the breakfast. We look forward to welcome you again in our hotel. Regards Dave N More 

1 review
1 of 5 stars Reviewed November 15, 2014

After finally figuring out how to navigate the layout, we found a lack luster room. Shower had no curtain. The sheets are a heavier weight than the bedspread. My kids wanted to swim which is why I chose this place. The heater didn't work and the pool was ice cold. The window to my room had a wonderful view of... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

Both our pool heater and Spa heaters burnt down, due to which your kids could not enjoy the heated pool and spa. New heater has been installed for the SPA and Pool now, and the water is hot again. We apologize for the inconvenience, sorry your kids could not enjoy the pool. Please come and stay with us again and... More 

1 review
1 of 5 stars Reviewed October 27, 2014

Where to start…. 1. Staff tried really hard, no help from owner or manager 2. Could not find reservation 3. Was told I did not have a room and come back in an hour 4. Came back, still could not find reservation and did not have a room (provided proof of reservation) 5. Eventually found a room, still could not... More 

Was this review helpful? Yes
savannahb149, Manager at FairBridge Inn & Suites, responded to this review

I sincerely apologize for the terrible experience you had. There are zero excuses and only immediate resolution can fix the problems. All issues have been addressed and taken care of. We have been under new management including myself for the past few months and will make sure as a solid team this NEVER happens again. This hotel is in the... More 

arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 14, 2014

Beds were not bad but it goes downhill from there. Odor, unclean floors, lights that don't work are only part of the problems. Breakfast is horrid. Service was terrible at the desk. Maid knocked on the door at 9:00 even though check out is not until 11. We stay in hotels all over the country and this at the bottom... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

I sincerely apologize, for your unpleasant stay, We are currently remodeling the hotel and making many changes in the hotel to accommodate our guest and make sure they have a comfortable stay. If you plan to visit Jonesboro again, please give us a chance and we will make sure your stay with us is very comfortable and satisfactory. Best Regards... More 

North Little Rock, Arkansas
1 review
2 of 5 stars Reviewed October 13, 2014

Rooms reserved for family reunion weeks in advance. Requested adjoining rooms inside or close together. (4 rooms). Three were initially close but within a 30 minute time frame after two parties had checked in they changed the rooms to different area of the hotel. 3/4 were outside rooms. WiFi which was suppose to be free was never accessible. Pool was... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

I sincerely apologize, for your unpleasant stay, We are currently remodeling the hotel and making many changes in the hotel to accommodate our guest and make sure they have a comfortable stay. The swimming pool was closed due to repairs, it is open now and you can come back and enjoy the heated pool. If you plan to visit Jonesboro... More 

Wilmer Alabama
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 12, 2014

I did not expect much, especially after I requested a "outside corridor" room, I was told all those were smoking room's, which would have meant over two third's of the room's were smoking room's, then the front desk clerk said "wait a minute", longest minute I have ever endured, I wound up with a outside corridor room, that was a... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

Thanks for staying with us. We take our guests feedback seriously. I did notice that the lawn service had not kept the lawn maintained well, so we have changed our lawn maintenance company. Now the lawn looks very clean and properly trimmed bushes and trees. I am sure you will like it. The swimming pool is now working and you... More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed October 6, 2014

I checked in with worry and uneasiness on my mind after reading all the reviews. The night before I stayed @ Lexington, but 2night we were hosting here. The room was not bad, new carpet, plush bed, soft pillows. Yes the locks, bathroom, tv and ac was outdated & a coat of paint could help, but for the price I... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

Thanks for staying with us, I am glad your room was comfortable. We are currently remodeling the hotel and making many changes in the hotel to accommodate our guest and make sure they have a comfortable stay. If you plan to visit Jonesboro, please stay with us again. Best Regards Dave N Owner More 

Huntsville, Alabama
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 15, 2014

Other hotels were full the Fair was in town.It seem they were under renovations, the Lobby was nice 1 man at the desk, but that's the only thing I saw updated. Chair was so dirty I wouldn't sit in it. Fingernails on the floor by the night stand, Shower grout was stained and moldy. Price should have been $29.99 a... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

I sincerely apologize, that your room was not thoroughly cleaned, which is definitely not acceptable. We have made many changes in our house keeping staff and to make sure our guests have a clean and comfortable room during their stay. If you visit Jonesboro again, please give us a chance and we will make sure your stay with us is... More 

Little Rock, Arkansas, United States
1 review
1 of 5 stars Reviewed September 14, 2014

On September 5 , me and my boy friend we getting ready to check out but I decided to take my a shower before leaving so went in the bathroom to turn the shower on so the water would be hot before I got in while I gathered up my belongings. I went in the bathroom and as I'm stepping... More 

Was this review helpful? Yes
Dave N, Owner at FairBridge Inn & Suites, responded to this review

I apologize on behalf of my staff, for not providing you with the insurance information. We have insurance for our guests in case something happens. Please feel free to call the GM or Savannah at the hotel and let them know that Dave has requested to provide you with the insurance information. Sorry for the inconvenience and hope you are... More 

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2014

my husband and I checked in on 09/05/2014,after showering went to sink to cleanse face, brush teeth etc., water wouldn't go down the drain, sink stopped up, called front desk Saturday morning to report incident since water was stll standing from night before, stated they would send maintenance up to fix the problem. I was gone all day Saturday, when... More 

Was this review helpful? Yes 1
Dave N, Owner at FairBridge Inn & Suites, responded to this review

My apologies for such a bad experience, We have made changes to our housekeeping staff since then. Also our new management is looking into customer satisfaction as top priority. I understand your frustration and would like to invite you back to stay with us, so that we can make sure that you have a comfortable stay. Regards Dave N More 

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Additional Information about FairBridge Inn & Suites

Address: 3006 S. Caraway Rd., Jonesboro, AR 72401 (Formerly Holiday Inn Jonesboro)
Phone Number:
Location: United States > Arkansas > Jonesboro
Price Range (Based on Average Rates): $
Hotel Class:3 star — FairBridge Inn & Suites 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Jonesboro Hotel Jonesboro
Jonesboro Holiday Inn

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