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Fairfield Inn & Suites Jonesboro

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3408 Access Road, Hwy 63 & Stadium Blvd - Exit 42, Jonesboro, AR 72401
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1 room 1 adult
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Fairfield Inn & Suites Jonesboro
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145 Reviews from our TripAdvisor Community

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New Holstein, Wisconsin
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I can't believe how dissatisfied we were right off the bat. For starters we found your hotel on Trip Advisor and we were very happy to see on your website that you offer a complimentary reception Monday-Wednesday evenings. We called to verify a few details (that you served breakfast, had a pool, the reception, etc). and we were told that... More 

Helpful?
Thank candycane2722
Denver, Colorado
Level Contributor
389 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

While the room was as I expected, I have no idea why they'd put a Rewards member that stays at Marriott group hotels directly next to the ice maker. It was so noisy, with loud running water and ice crashing noises throughout the night. Additionally, the front desk lady could've been a little nicer. Lastly, why do they not sell... More 

Helpful?
Thank WorldTravelerCO
Conway, Arkansas
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I am very disappointed with this hotel because I have stayed here before and knew what to expect. That is, except for the fact that they neglected to let me know that they are in the middle of major renovations and it stinks in the hotel, the indoor pool is shut down (which is why I stay here), and breakfast... More 

Helpful?
Thank bcross2016
Jonesboro, Arkansas, United States
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's nice. Relatively new. It's been maintained ok. The pool/hot tub area is small, but what you would expect. The breakfast was good and had lot of options. The regular rooms seemed a little small, but that might be because I'm used to staying at the residence inn.

Helpful?
Thank Kimberly W
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

I always stay here on my trips to Jonesboro which are several times a year. I have always been pleased and prefer to stay here. We came to town at last minute for the Red Wolves game. The room we had was nice enough but the beds was horrible. So uncomfortable and we had 2 teenage boys with us that... More 

Helpful?
Thank Emma0601
Bryce O, Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thank you so much for taking the time to review our hotel. I'm very pleased that you considered us. I'm also very sorry to hear that the bedding was uncomfortable. We are pleased to announce that we starting a new renovation of our rooms on Dec. 7th through February. Your comments are greatly appreciated and we will use this to... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

Loved staying at this hotel. It was my second visit and even better than my first. Complimentary happy hour on Tuesday night with Chinese food. We'd night was Italian night. Great southern breakfast and very nice welcoming staff. This is one of the best Fairfield Inn I have ever stayed in. If in Jonesboro give them a try- think you'll... More 

Helpful?
1 Thank JOHN D
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thanks for your awesome review! We love being able to provide a light dinner in the evenings Mon-Wed on property for our guests as well as our hot breakfast. We understand that these items truly help with that "home away from home" feeling that we strive for every day. Thanks again for staying! Bryce Overman General Manager More 

Rockford, Illinois
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 28, 2015

Let me begin by saying I mainly look for cleanliness in a hotel and our room was immaculate! The hallway and elevator floors could've used some vacuuming, but that didn't effect my room enjoyment. I always bring house slippers with me cause I don't always trust carpets in rooms. I didn't use them here. So clean!! The internet was adequate... More 

Helpful?
Thank Gloria G
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thank you for your kind review of our hotel! All of the amenities that we provide are designed to ensure that every guest is 100% happy with their stay and that any need is met and anticipated. Thank again and we hope to see you soon! Bryce Overman General Manager More 

Texas
Level Contributor
167 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed September 18, 2015 via mobile

Friendly and very accommodating staff. They really try to make the business traveler feel at home. Rooms are clean and well maintained throughout the stay. Great night's sleep with a comfortable bed and pillows. The breakfast is one of the best I've had in the complimentary realm.

Helpful?
Thank badman525
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thank you for your kind review! I love hearing that our staff made you feel at home. We strive every day to ensure that all of our guests are comfortable and feel welcome when they walk through our doors. Thanks again! Bryce Overman General Manager More 

Saint Louis, Missouri
Level Contributor
140 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed September 9, 2015

Spent Labor Day weekend in the hotel while visiting friends/family in the Jonesboro area. It has a small indoor pool, which is great if there are just a few folks in it, but, as we discovered, if a large group of kids are in there, it is not a very fun place to be and the acoustics of the room... More 

Helpful?
Thank MissouriTravelFamily
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thank you so much for staying with us and sharing your review. I am very pleased to hear that you enjoyed your stay. I'm glad to let you know that we will be renovating our property starting December 7th through February to enhance our guests stay. We hope to see you again if you are ever in the Jonesboro area... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2015 via mobile

Beautiful hotel, friendly staff. We checked into this hotel around midnight after leaving The Fairbridge Inn because we felt unsafe to stay at that hotel. The room was nice and clean. Hot breakfast in the morning. Wonderful stay!

Helpful?
Thank Jenny S
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this review

Thank you for staying! We are so glad to hear that you enjoyed your stay with us and we look forward to seeing you again. Bryce Overman General Manager More 

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