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Hilton Garden Inn Jonesboro

Certificate of Excellence
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2840 South Caraway Road, Jonesboro, AR 72401
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Hilton Garden Inn Jonesboro
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Ranked #1 of 17 Hotels in Jonesboro
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
ANGELA M LITTLE ROCK
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246 reviews from our community

Traveler rating
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    2
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77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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LITTLE ROCK
1 review
3 of 5 stars Reviewed 3 days ago NEW

My rating of the Hilton/Jonesboro would have been excellent but at check-out I experience so much confusion. My account ended up being overcharged by $200+. It was eventually worked out a few days later but I advised the asst. manager on duty at the time it was incorrect. The quality, cleanliness and facilities were great but the check-out experience left... More 

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Kemp, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel was nicely appointed with adequate amenities. Room was very noisy. Good location, and clean. Staff should be trained on importance of paying attention to guests coming and going. A greeting or acknowledgment would be nice.

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Toad River, Canada
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

There is no ventilation fan in the bathroom and no heating in there either. The tub was so slick my husband fell. He is in his mid 70's and we are very thankful he did not get hurt very bad. He is just sore where he hit. When we told them what had happened, we were told " we're thinking... More 

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Jonesboro, Arkansas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff is always friendly, and will put Kids, and Grandkids, up again in future visits. The walls, ARE a bit then, or in need of insulation !! While there to pick up grandkids, I went to room, sat down, and heard the couple in room next to ours. Ummm, the grandkids heard too.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Highly recommend Hilton Garden Inn for lodging. Very nice staff and facilities. Close to many local restaurants and shopping. Love coming to Jonesboro. Will definitely stay there again on next trip !!!

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Benton, United States
1 review
2 of 5 stars Reviewed February 3, 2015

There was nobody being extremley loud but you can hear every door shut and feet walking down halls in this hotel. From the room you can hear other tolets flush and showers being ran. No fan in room to cover noise. Would recommend staying somewhere else.

Review collected in partnership with Hilton Garden Inn

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Jeff F, General Manager at Hilton Garden Inn Jonesboro, responded to this review

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noises that you experienced during your stay. We want you to know that the comments we receive from our guests are taken very seriously and your feedback will... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2015

We stayed here during a wedding in Jonesboro. Very impressed with the town and the area around the hotel was nice. There was some obvious cracks and gaps in the tile in the bathroom. They were nice at the front desk and I got a couple of bottles of water with checkin for being an HHonors member. There is a... More 

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Sherwood, United States
1 review
5 of 5 stars Reviewed January 28, 2015

I had to stay an extra night unexpectedly and the front desk staff made it very easy. The room was clean and nicely decorated. One thing I noticed was the walls were just a tad on the thin side and I could hear the tv from the room next to me.

Review collected in partnership with Hilton Garden Inn

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Holden, Missouri
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

We stopped here for one overnight stay on our way home from New Orleans and our stay was quiet, comfortable and the breakfast was good. Loved the layout of the hotel, beds were comfy and the hotel was quite nice for the price! The lobby is warm and spacious, well decorated and to your left is an area of tables... More 

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Little Rock, United States
1 review
5 of 5 stars Reviewed January 27, 2015

The staff was very friendly. The hotel was very clean and welcoming. Would certainly stay here again. It was a very pleasurable experience after a long day of driving and business. The only thing I wish this hotel had was complementary breakfast.

Review collected in partnership with Hilton Garden Inn

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