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Hilton Garden Inn Jonesboro

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2840 South Caraway Road, Jonesboro, AR 72401
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1 room 1 guest
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Hilton Garden Inn Jonesboro
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294 Reviews from our TripAdvisor Community

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    186
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (294)
  • Mar-May only
    (81)
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Forrest City, United States
3 of 5 stars Reviewed 2 days ago NEW

The room was smelled. It needed airing or the carpet needed shampooing, the mattress cleaned or the chair. The linen was clean and so were the amenities. Room was ok but smelled. You pay for breakfast and there is this one lady who does not want to assist you and has an attitude when she has to help you. Otherwise... More 

Review collected in partnership with Hilton Garden Inn

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Cary, North Carolina
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here on a trip to visit family. This is my second stay here. My room was clean and neat. We did have a problem with a leak coming out of the fan vent which they did fix. They also gave me one of the 2 nights I stayed as compensation. The breakfast was very good quality and had... More 

Review collected in partnership with Hilton Garden Inn

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Springdale, United States
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This stay was a typical Hilton property stay.... The folks at the front desk are nice, helpful and friendly. The room is exactly what it supposed to be. Clean, fresh, and they cooled the room down for me before I got there. If I can't stay at a Hilton property, then I find another town to stay in. I have... More 

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Utah, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very cordial front desk staff. They greeted me cordially and the check in process was completed in a timely manner. The rooms were clean and the heating/cooling system worked great. I've stayed at this site several times and have not been disappointed.

Review collected in partnership with Hilton Garden Inn

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Sarasota
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for over a week in the king room. The room is layed out nicely. The hotel lobby is a nice place to meet, lounge or get work done (if you don't want to be in your room). There's free breakfast that has enough variety for everyone. The front desk was very nice and responsive. The pool is... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed here last weekend and truly enjoyed our visit. We stayed in a suite and it was very comfortable, clean and just an overall nice hotel to stay in. The breakfast is ver good as well with cooked to order eggs, omost and waffles. There is a nice indoor pool and hot tub as well. Would definitely stay... More 

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Tullahoma, Tennessee
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had booked a room for business reasons and completed the e-check in on my phone. When I arrived at the hotel, the room that I had checked into was given to someone else that had a name similar to mine and then my reservation was cancelled. The guy working took over 30 minutes to figure out what to do... More 

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed July 23, 2015

This HGI was clean, warm and hospitable. The breakfast was excellent in choice, taste, and service. The front desk was always heads-up and helpful. The exercise room was well-appointed. The pool/deck area is lacking, but doesn't really take away anything from the overall stay.

Review collected in partnership with Hilton Garden Inn

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McKinney, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

I have stayed on several occasions at *The Garden* in Jonesboro and it's always very accommodating and clean. I wouldn't stay anywhere else. The fitness center is very adequately supplied with machines and free weights. The restaurant breakfast is extra, but delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ozark, Missouri
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 21, 2015

I have stayed at many Hilton properties including garden inns, but the walls were extremely thin and I could hear everything clearly and the shower and flushing from rooms next door was way too loud. I have stayed at much cheaper hotels and have not had these issues. The hotel lobby is clean and the staff very polite, but the... More 

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Jeff F, General Manager at Hilton Garden Inn Jonesboro, responded to this review

Dear Hadlee34, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

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