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Hilton Garden Inn Jonesboro

Certificate of Excellence
3.0 of 5
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2840 South Caraway Road, Jonesboro, AR 72401
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Hilton Garden Inn Jonesboro
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Ranked #1 of 17 Hotels in Jonesboro
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
HGI-ConwayManager Conway, Arkansas
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267 Reviews from our TripAdvisor Community

Traveler rating
    172
    56
    20
    16
    3
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84
43
17
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (81)
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Conway, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I along with out 2 children stayed in a suite over the weekend. The separation of the seating area and the king bed was perfect for our family. We had plenty of room for all of us and a pack n' play. The pool and hot tub are close enough that little kids can go back and... More 

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Springfield, Missouri
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my first stay at Hilton Garden Inn. This location needs to communicate better. I never saw or heard an indication that the mattresses are adjustable? Mine was apparently set to 'hard and uncomfortable'. There is no sign communicating how to operate the shower - instead of a quick morning shower, I bathed, washing my hair under the spout.... More 

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texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My daughter went to ASU and we frequently travel to Jtown for visits. Over the five years we've been going it's always been a great experience. By far the nicest hotel in the area and the staff knows our names every time we walk in. Spend the extra few dollars and have a great time in Jonesboro.

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this location many times. And I have enjoyed all of them. It is a newer property so the it has the standard Hilton Garden layout & finishes. The staff is super friendly and the common areas are very clean and well maintained. The room is what you expect with any new HGI. Very comfortable. This is... More 

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Jonesboro, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

On check-in my husband and I were told that our AAA discount did not get applied when I made reservations...it's something I'm sure I would have asked when I made the reservations over the phone. I wasn't told that the beds were adjustable for firmness...so my husband and I slept on a hard mattress all-night. There was not noticeable signage... More 

Review collected in partnership with Hilton Garden Inn

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Springdale, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Came in on a Sunday evening for business the next day. Have stayed here on several occasions and have always been very happy. I had a club sandwich in the restaurant for dinner that was very good. I skipped breakfast this time but it has always been very good in the past. I like no surprises and that's exactly what... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel staff was very helpful. Beds are very comfortable. Saturday morning restaurant staff was courteous. Sunday morning restaurant staff ignored us for over 30 minutes and gave us dirty looks. Tables were very dirty, they refused to acknowledge us.

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magnolia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everthing was very nice. Wonderful Made to order Breakfast. Lady that was working around tables very polite and went and got us anything we wanted! Rooms had refr and microwave. Bed were extremely comfortable! Very quiet!!! Would love to go back there!!!

Review collected in partnership with Hilton Garden Inn

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Springfield, Missouri
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice hotel in a location that allowed some rest before a final push home. The facility is a spot above the normal (Holiday Inn, Drury Inn, La Quinta, etc.) walls seemed thicker, doors more sturdy, overall the experience was quieter.

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1 review
4 of 5 stars Reviewed April 27, 2015 via mobile

Went to the HGI for a one day business trip & decided to stay the weekend. It was a great getaway for me & my husband. The pool is small, but the hot tub was perfect. If you need to stay in Jonesboro the HGI is the way to go! Note: the beds have dials to adjust their firmness. We... More 

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