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Hilton Garden Inn Jonesboro

Certificate of Excellence
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2840 South Caraway Road, Jonesboro, AR 72401
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1 room 1 adult
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Hilton Garden Inn Jonesboro
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336 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

The Inn was clean and amenities were easily accessible. The front desk personnel very cordial and helpful answering questions and addressing any concerns. A couple of issues I believe need addressing: (1) No bathroom vent fan (2)The sound of water running in adjacent rooms was very noisy.

Helpful?
Thank Paul S
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I were town for one night for a friend's baby shower. It originally started out poorly. I couldn't get my reservation to book through my Hilton Honors account, so I called the hotel. They willing to book my room, but it was going to cost more than double than the internet price and based on the hotel... More 

Helpful?
Thank Scott B
Little Rock, Arkansas
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I routinely stay at Hilton Properties so I know what to expect. We were in town with three of our grand daughters and chose to stay here for the indoor pool. The staff upon our arrival was very helpful as we struggled with luggage, signing in, and keeping our grand daughters in check. Later that evening, one of our girls... More 

Helpful?
Thank bharrison
paragould, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at Hilton's or Embassy Suites often. This one was the friendliest and nicest i have seen in a while. The pool is small but the whirlpool is outstanding and makes up for it. Snacks and beverages in the lobby a nice touch.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Dick A
Odenton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel. Children enjoyed the pool and hot tub. Facility was very clean. Breakfast at buffet style restaurant was very delicious. Staff very very friendly and helpful during check in/out. Facility was very nicely decorated.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Stephanie W
Little Rock, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Anytime I stay at a new hotel I wonder how the nights will be. This hotel had comfortable beds, curtains that could be drawn to shut out light and was clean and overall a very nice stay. I would have preferred to have a glass or 2 in room instead of paper cups, but overall the amenities were very acceptable.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Allen T
Gers, France
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was booked into this hotel for two nights by the local university - and coming after the ho-hum rooms at Hyatts and Marriotts on the same trip, I was expecting a clean room, helpful staff and a terrible breakfast. I was right about the clean room and the helpful staff - and let me add that the rooms and... More 

Helpful?
Thank Michael G
North Little Rock, Arkansas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff including the national reservation staff was very helpful and friendly. Room was nice and clean. Restaurant on site but also close to other chain eateries. Upon check-out our car doors were frozen. They provided bottled water to assist with de-icing.

Helpful?
Thank Mommalaine
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

I stay here with my family during October for a Wedding. This place was nice,very clean. The beds were comfortable. The pool area was very clean. Hotel staff was extremely helpful and nice. Great stay. Would visit again if ever in Jonesboro.

Helpful?
Thank Hailey2007
Effingham, Illinois
1 review
2 of 5 stars Reviewed January 5, 2016

1. Was awakened at 3:46 a.m. by outside flute concerto and some bass tones bouncing around. 2. Got up, pulled shower curtain to turn on water and noticed nasty half bar of yellow soap with a brown sport floating toward the drain and several splotches of mud on tub and wall. Called desk, clerk immediately apologized and gave us a... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank arugala76
Jeff F, General Manager at Hilton Garden Inn Jonesboro, responded to this review

Dear arugala76 We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

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