We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Jonesboro

Certificate of Excellence
3.0 of 5
Hotel deals
Hotel website
2840 South Caraway Road, Jonesboro, AR 72401
Special Deal
Breakfast, WiFi and more!
Hilton Garden Inn Jonesboro
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #1 of 17 Hotels in Jonesboro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Denver B
Write a Review

253 reviews from our community

Traveler rating
    164
    52
    19
    16
    2
See reviews for
80
41
16
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (68)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (59)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

I arrived early and sick. The staff found us a room 3 hours before check in so I could lay down. Later we had to add another room for my wife so she would not get sick, too. They were able to do that and the rooms were next to each other. Very grateful for the caring nature that was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Florissant, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were in town for a Wedding and needed an early check-in, in order to get dressed for the wedding. Initially the front deck clerk wasn't very accomadating even though the reception was at the Hotel. After nearly an hour wait we got a room and was able to make it to the Wedding in time

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Fruitport, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff is very friendly and accommodating. Had an issue with the room and they made it right and took care of everything. Very nice stay in Jonesboro Arkansas. Good location with many things to do around the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Great place to hold a wedding. The staff went beyond to ensure every detail met our expectations. From check in to check out we were greeted and spoken to. The heated pool was not heated. Bed was not comfortable at all but location was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wheatley Heights, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall a average stay but I know Hilton will resolve problems and issues. Evening staff o.k. day staff needs more training and customer service enhancements. Try to resolve problems quickly and take the time out of your stay to make sure things are done. Seems like problems are not settled then when you leave, they just say you should have... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time at this location. The manager and employees we encountered were very helpful. Breakfast was fantastic ! The room was clean. We will definitely be staying at this location on our next trip to Arkansas.

Was this review helpful? Yes 1
Top Contributor
75 reviews 75 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only spent one night here, but found the property to be clean and nice, with a friendly staff. I agree with previous reviewers that it is very easy to hear people in the room next to you. And I would add that the beds are very hard, not at all to my liking. The breakfast ($10 each) was good, offering... More 

Was this review helpful? Yes
LITTLE ROCK
1 review
3 of 5 stars Reviewed 3 weeks ago

My rating of the Hilton/Jonesboro would have been excellent but at check-out I experience so much confusion. My account ended up being overcharged by $200+. It was eventually worked out a few days later but I advised the asst. manager on duty at the time it was incorrect. The quality, cleanliness and facilities were great but the check-out experience left... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kemp, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel was nicely appointed with adequate amenities. Room was very noisy. Good location, and clean. Staff should be trained on importance of paying attention to guests coming and going. A greeting or acknowledgment would be nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Toad River, Canada
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There is no ventilation fan in the bathroom and no heating in there either. The tub was so slick my husband fell. He is in his mid 70's and we are very thankful he did not get hurt very bad. He is just sore where he hit. When we told them what had happened, we were told " we're thinking... More 

Was this review helpful? Yes
Jeff F, General Manager at Hilton Garden Inn Jonesboro, responded to this review

Most Recent Comment: I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We appreciate you bringing this to our attention and will work... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (2)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question