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Quality Inn Jacksonville

2.5 of 5
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1500 John Harden Drive, Jacksonville, AR 72076 (Formerly Comfort Inn)
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Quality Inn Jacksonville
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Ranked #1 of 8 Hotels in Jacksonville
A recent review
4 of 5 stars reviewed 3 weeks ago
Mike W Hot Springs
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34 reviews from our community

Traveler rating
    15
    14
    3
    2
    0
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15
6
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hot Springs
Top Contributor
85 reviews 85 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right in line with most Choice Hotel brands I have been to over the past couple of years. Not an upscale place, but definitely NOT a dump, either. This changed from a Comfort Inn to a Quality Inn within the last year or so. I enjoyed a clean, comfortable room at a good price. They have an outdoor pool, laundry... More 

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Sherman, Texas
Top Contributor
52 reviews 52 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Stop here on the way to Branson and had a good stay. Nothing fancy but very comfortable near restaurants and stores if needed. Watch the service road it is two ways. Good staff. Breakfast is average but I don't rate motels by their breakfast as we usually like to eat at a local restaurants.

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Conley, Georgia
Top Contributor
73 reviews 73 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

We stayed here one night while visiting relatives in nearby Cabot, Arkansas. Room was large and clean, bed was wonderful slept like a baby. Breakfast was surprisingly good for a hotel, plentiful selections like scrambled eggs, sausage patties, Belgian waffles, pastries, bagels etc. Definitely would stay here again. Would have received five stars except the first room we were given... More 

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

2 reviews
5 of 5 stars Reviewed December 13, 2014

We attended a concert in Little Rock on Friday night. The concert was over around 11, so I was concerned we might not still have a room. When we arrived, there was not a single issue with our booking. The room was very nice. The king-size bed was comfortable. The bathroom was updated and worked nicely. The in-room coffee maker... More 

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Duncanville, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 15, 2014

Towels were nasty, there was a roach, when towels are nasty I have to wonder if the bathroom was cleaned at all. Had a ton a qvc type channels but nothing else but regular channels. I'll never stay here again. Very disappointing for a comfort inn.

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

I am so sorry that you had some problem while you were staying with us. I know that it is the small details that can make or break an experience. I have shared some of these problems with my Management Team and we will work to find ways to make sure that these issues do not occur with future guests.... More 

lawrenceville,ga
Top Contributor
252 reviews 252 reviews
210 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed August 9, 2014

Quick one night business trip and this location fit the bill. The front desk man was very kind and helpful. The rooms were clean and up to date. The location was easy to find and the bed was comfortable What's not to like? Thanks for a great night's sleep!

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Oregon, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

My husband and I spent four nights at this hotel recently, and we had a very pleasant stay. The hotel is beautiful and clean, and it always smells wonderful from the moment you enter the front door. The employees are all helpful and kind. They even allowed us to put our things in our room early on our day of... More 

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

West Chester
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel was perfectly set for me and my family. Not far from Little Rock, but had enough I really didn't have to leave. A restaurant or two are within walking distance, and of course delivery of the usual suspects is available. The room was clean and quiet and the bed comfortable. The staff was friendly and inviting during the... More 

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Layton, Utah
1 review
5 of 5 stars Reviewed July 14, 2014

We recently stayed at the Comfort Inn, in Jacksonville Arkansas, and I'd like to say our stay was amazing. From entering the front doors, the look, the cleanliness and beauty in general very impressive. You walk the corridors you were greeted by the staff, with hello. The front desk was there for your comfort to ensure if you needed anything... More 

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kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

Here's what guests can look forward to at this hotel: everything is very clean, the room is fresh-smelling, the room is well arranged and spacious (you have plenty of room for luggage and toys without tripping over stuff), the management is AWESOME (friendly, helpful, polite, personable), the bed was comfy, the breakfast was more than adequate. At this price ($66/night),... More 

Was this review helpful? Yes
kishan1982, General Manager at Quality Inn Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

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