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Holiday Inn Express & Suites Heber Springs

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1350 South Ridge Parkway, Heber Springs, AR 72543
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1 room 1 adult
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Holiday Inn Express & Suites Heber Springs
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70 Reviews from our TripAdvisor Community

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Huron, Ohio
Level Contributor
263 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

A newer hotel, one that I found clean, comfortable and accomodating, all of which came at a price - about $117 w/taxes and very few reward points. For that amount my expectations run pretty high I guess. So when the breakfast omlets are a little too brown or things are just a little out of place I feel that I... More 

Helpful?
Thank MessNmagic
WhitneyG15, General Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear MessnMagic, I want to first Thank you for choosing to stay with us. Would also like to Thank you for leaving a review on our hotel as this only helps us to better the service we provide to each and every loyal guest. I want to apologize that our breakfast during your stay was a little off. We have... More 

Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 9, 2015

Have stayed here twice when I go back home. Friendly front desk. Clean room. Great breakfast. Indoor pool and spa were nice. Location on Main Street a plus. Restaurants and stores nearby. Heber has grown a lot since I lived there. Close to Park City if you want to go there. Holiday Inn Express is a great place to stay.

Helpful?
Thank tucsoncowgirl
Reno, Nevada
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 30, 2015

Room was clean and bed comfortable. Hotel is centrally located to about everything in Heber Springs since it is a small city. The front desk people are wonderful and I would come back just because of them.

Helpful?
Thank RENOTED
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear RENOTED, Thank you appreciating our front desk staff, they really do brighten up peoples days. We hope you choose to stay with us again the next time you're passing through. More 

Memphis, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015

My husband and I were taking a quick trip for the weekend to enjoy the beautiful weather. The room was very nice, roomy and comfortable: would highly recommend it. Breakfast beware -- recommend avoiding the coffee, it was a waste of good water and the bagel was old tasting.

Helpful?
Thank FrayserRoyalty
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear FrayserRoyalty, First off, I want to thank you for staying at our hotel. We do apologize that the coffee wasn't up to snuff and thank you for bringing that to our attention. We're glad that you enjoyed your room and we hope you do come back to enjoy the beautiful weather and the small town atmosphere. More 

Cedar Rapids, IA
Level Contributor
107 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 21, 2015

Very nice accommodations, spacious, clean room. Very friendly staff. Good breakfast - not great, but certainly good enough to start your day. Wide variety of cereals, pastries, omlettes, sausage, bisquits, gravy, etc.

Helpful?
Thank DougM879
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear DougM879, We're pleased to hear that you enjoyed the accommodations as well as our friendly staff, we hope you'll stay with us again. More 

San Francisco, California
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed September 25, 2015

July in Heber Springs is very warm indeed. The beds were clean and comfy, the room was large and the air conditioning worked! Breakfast was included and the biscuits and gravy were delicious. The room was quiet and there was a mini fridge and coffee maker.

Helpful?
1 Thank Kat E
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Kat E. We're so glad to hear that you enjoyed the biscuits and gravy, they really are something special. We hope you come back this summer and enjoy all Heber Springs has to offer as well as staying with us again. More 

Eugene, Oregon
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 13, 2015

I couldn't be happier with this hotel. There were 4 of us--two adults and two teenagers. We had a 2 queen room with a pull-out sleeper sofa. This was perfect for us and the price was amazing. The room was quiet and immaculately clean. The staff was wonderful and very accommodating. Other than the cleaning person talking extremely loudly to... More 

Helpful?
1 Thank momoffour1970
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

We are very happy to hear that you enjoyed your stay at our property. Thank you so much for your kind words about our hotel and staff. We appreciate your business and hope you will chose Holiday Inn Heber Springs the next time you are visiting our area. More 

Minocqua, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

This is a fairly new hotel. It's very clean and staff is helpful and friendly. Breakfast was good and the attendant was always available and kept it well stocked. There's a small pool outside along with a picnic area that had gas grills available for use. I've never seen that at a hotel before and thought it was a nice... More 

Helpful?
Thank sheila1981
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Thank you, so much, for choosing Holiday Inn Express Heber Springs while visiting our area. We would, first of all, like to apologize for your problems with the wifi, during your stay. This was probably caused by the heavy holiday weekend traffic. We are sorry for your inconvenience, and hope this doesnt hinder you from staying with us in the... More 

Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

After booking, getting confirmation number and making my way to the inn, was sadly informed my confirmation would not be honored. Had to carry, bags back to car. Now waiting at 10pm. in town with no place to stay. Management didn't care to place us elsewhere even though money had traded hands. Don't trust this place to honor their word.

Helpful?
Thank Tim M
WhitneyG15, General Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Tim M., I would like to first off say I am very sorry this happen to you! Thank you for bringing this to our attention, as it helped us to better our training at the desk. This was an internal training issue, that has since been resolved and again Thank for letting us know. I do hope you book... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 5, 2015

Our room was a 2 queen suite. The room, and hotel as a whole were very clean. The location of the hotel was close to the lake my kids loved that. The staff was friendly and helpful. I would stay here again.

Helpful?
Thank 1956Crystal
WhitneyG15, General Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Christelle, Thank for very much for the review, we love to hear our guest had such a good stay, please come back and visit us again!! More 

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