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Holiday Inn Express & Suites Heber Springs

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1350 South Ridge Parkway, Heber Springs, AR 72543
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Holiday Inn Express & Suites Heber Springs
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Holiday Inn Express & Suites Heber Springs
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55 reviews from our community

Traveler rating
    43
    7
    2
    1
    2
See reviews for
16
17
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plano, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I spent three nights at the Heber Springs Holiday Inn Express during a business trip. The room was clean and comfortable. The breakfast was great. Best of all, the staff was extremely helpful and courteous. They greeted me every time I came in or left and wished me a good day. Heber Springs is a great little town with terrific... More 

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Seeley Lake, Montana
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited family in Greers Ferry AR and stayed here in what they call a suite other. It is a suite with a separate queen bedroom off the main room which consisted of a small wetbar with microwave and refrigerator, couch, desk, large walk-in closet, king bed, two seat dining table and lounge chair with ottoman as well as large bathroom.... More 

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Lonoke, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was NOT happy with my stay!!!!! We were put in a room that had NO air conditioning and all they had was one fan! Which did nothing! It was a $170 room and I only received $35 from y'all back and &25 from them. There was 6 people in this room burning up all night. I will not be... More 

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Terri W, General Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Not Happy, I would like to apologize for the inconvenience you experienced during your recent visit to the Holiday Inn Express & Suites in Heber Springs. The air conditioner proved to be low on coolant. Having a full house made it impossible for the staff to move you to another room. They made every effort at their disposal to... More 

Little Rock, Arkansas
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our softball team stayed at this hotel recently and we had a wonderful experience. It's new, smells good, and is really clean and tidy. The rooms were large and spacious and the staff were very helpful with dining recommendations. Great decor, yummy breakfast (amply stocked too), quiet environment, and comfortable beds. What more could you ask for!? Want to give... More 

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Top Contributor
82 reviews 82 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

This is far beyond any other Holiday Inn Express that I have stayed at during my many years of travel. It is accurate to say that it is superior to many Crowne Plaza hotels in most US cities. Rooms are spacious, well appointed and very upscale. The breakfast buffet is extensive and inviting. I look forward to a return here... More 

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Santa Monica
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 6, 2015

This was one of the nicest hotels I've been in, and it's a Holiday Inn Express! Very new, beautiful Craftsman-style decor, and excellent beds. Lovely staff. I had a queen room, and my older parents were in a king, and for some reason the queen seemed to have nicer furnishings. Large sitting area in both style rooms. As mentioned below,... More 

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Lamar, Mississippi
Top Contributor
128 reviews 128 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 2, 2014

Wonderful room....Good quiet service... due to the holiday they dropped off extra towels and amenities as needed and if you needed extra, just went to front desk and asked. Breakfast was good and plenty with long hours...

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huntsville, alabama
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 15, 2014

We spend one night here on our Arkansas anniversary tour. This hotel was extremely clean. The beds were wonderful and the staff was very friendly. We did not have reservations so we had two queen bed rather than a king. We would certainly stay here again!

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

Brand new construction, maybe 5 years old. And very nice. I have stayed here several times. Just be warned Heber Springs is in a dry county, which is just so weird. Especially since tourism is a big business in Heber. The hotel staff are nice and helpful. But remember to leave a tip for the house keepers they work so... More 

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Chicago
Top Contributor
63 reviews 63 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 21, 2014

So glad they opened this property in Heber Springs - a nice place like this was needed. We were surprised at the size of the room - lots of space to spread out in. Everything was in excellent condition and very clean. Service was top notch and friendly. When we said we wanted a quiet room they suggested the end... More 

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