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Holiday Inn Express & Suites Heber Springs

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1350 South Ridge Parkway, Heber Springs, AR 72543
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Holiday Inn Express & Suites Heber Springs
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60 Reviews from our TripAdvisor Community

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Traveler rating
    47
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19
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Prattville, Alabama
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We had to unexpectedly stay for the night in Heber Springs when weather took a turn for the worse during a recent lake outing. It was wonderful to find such a beautiful, clean, well appointed hotel that was also pet friendly. Helpful staff directed us to some delicious area dining and the free breakfast the next morning was great as... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the two bedroom suite. My only complaint was I wish there had been two bathrooms. Other than that the hotel was super clean, the staff was super friendly and our stay was great. The breakfast was huge and delicious.

Was this review helpful? Yes
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Tara H, First off, I would like to Thank you for the review on our property. We look over all our reviews to try and better any area of the hotel to suit each guest. I am sorry to hear one bathroom was not enough. I do believe it is a standard to only have one bathroom in our two... More 

Jonesboro, Arkansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was 2 queen bed suite. The room and bath were very clean! The hotel still looks new. The staff were friendly. My nonsmoking room was $123, tax and feed included- this was a steal for the quality. The breakfast was great! Didn't use the pool or fitness room but they looked nice.

Was this review helpful? Yes
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Kristi Dan, Thank you for a great review on our hotel and we are all very happy to hear you had such a good stay. We try very hard to make sure each and every guest has a home away from home when they enter our doors and it is nice to see we are doing our job. Hope to... More 

Richardson
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the time I arrived to the time I left I was treated like a king. The check in was fast and very friendly and professional .I have diabetes and I need to have milk to take my meds so I asked how far to the nearest store and could I walk or have to take car So I could... More 

Was this review helpful? Yes
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Tim G, What an awesome review for our hotel, Thank you for choosing to stay with us. I am very happy to hear you had such a great experience while you were here and we do hope to see you again soon!! More 

Benton, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

super friendly staff!! Had to cut our stay short and they went ahead and refunded my last night even after their cut-off for cancellations. I highly recommend! clean rooms great service and a good hot breakfast!

Was this review helpful? Yes 1
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Jarrod H, Thank you for choosing to stay with us during your trip to Heber Springs and Thank you for such a great review on our hotel. Hate to hear you had to leave us so early, but that only means you can come back and see us agian!! Have a blessed day and hope to see you again soon. More 

Plano, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

I spent three nights at the Heber Springs Holiday Inn Express during a business trip. The room was clean and comfortable. The breakfast was great. Best of all, the staff was extremely helpful and courteous. They greeted me every time I came in or left and wished me a good day. Heber Springs is a great little town with terrific... More 

Was this review helpful? Yes 2
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Bill T, Thank you very much for this wonderful review of our property. This little town does have a lot to offer and I am happy to hear you see that as well. Make sure to plan a trip to stay with us in the fall. It is beautiful up here in the mountains during the fall and again... More 

Seeley Lake, Montana
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 20, 2015

Visited family in Greers Ferry AR and stayed here in what they call a suite other. It is a suite with a separate queen bedroom off the main room which consisted of a small wetbar with microwave and refrigerator, couch, desk, large walk-in closet, king bed, two seat dining table and lounge chair with ottoman as well as large bathroom.... More 

Was this review helpful? Yes
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Deena S, Thank you very much for such a great review on our hotel. We love to hear reviews like this as it keeps us motivated to keep doing our best to serve each and every guest the best we can. I do hope you come stay with us again soon! July is wonderful time of the year to... More 

Lonoke, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 12, 2015

I was NOT happy with my stay!!!!! We were put in a room that had NO air conditioning and all they had was one fan! Which did nothing! It was a $170 room and I only received $35 from y'all back and &25 from them. There was 6 people in this room burning up all night. I will not be... More 

Was this review helpful? Yes 1
Terri W, General Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Not Happy, I would like to apologize for the inconvenience you experienced during your recent visit to the Holiday Inn Express & Suites in Heber Springs. The air conditioner proved to be low on coolant. Having a full house made it impossible for the staff to move you to another room. They made every effort at their disposal to... More 

Little Rock, Arkansas
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 11, 2015

Our softball team stayed at this hotel recently and we had a wonderful experience. It's new, smells good, and is really clean and tidy. The rooms were large and spacious and the staff were very helpful with dining recommendations. Great decor, yummy breakfast (amply stocked too), quiet environment, and comfortable beds. What more could you ask for!? Want to give... More 

Was this review helpful? Yes 1
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

This is far beyond any other Holiday Inn Express that I have stayed at during my many years of travel. It is accurate to say that it is superior to many Crowne Plaza hotels in most US cities. Rooms are spacious, well appointed and very upscale. The breakfast buffet is extensive and inviting. I look forward to a return here... More 

Was this review helpful? Yes 3
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