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All 10 Puerto La Cruz hotels

Hotel Venetur Puerto La Cruz

Paseo Colon 33, Puerto La Cruz, Venezuela (Formerly Riviera Puerto La Cruz)
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Hotel Venetur Puerto La Cruz
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53%
Ranked #2 of 10 hotels in Puerto La Cruz
A recent review
3 of 5 stars reviewed 6 days ago
Rodolfo C
  • Reviews (54)
  • Photos (60)
  • Amenities
  • Q&A
  • Room tips (4)
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54 people have reviewed this hotel

Traveler rating
    13
    15
    14
    5
    7
See reviews for
19
8
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I came to visit with my girlfriend hoping to find a nice place, and at first it seemed to be. I'll try to be brief: I paid Bs. 2.000 for a night in a standard marital room which was nice and had a good view to the backyard and the pool. Problem is, the place felt dirty and wet. The... More

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Puerto La Cruz, Venezuela
1 review
4 of 5 stars Reviewed 1 week ago

It is almost one year since I came to Puerto la Cruz, Anzoategi (Venezuela) I spent my first two weeks in another hotel and later on I moved to Venetur Puerto la Cruz. After 12 months living in this place I really want to continue staying on it and no intention to move to any other place, expected to be... More

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VeneturPLC, Director de Relaciones Públicas at Hotel Venetur Puerto La Cruz, responded to this review
Google Translation

Gracias por sus sugerencias, nos comunicaremos con los respectivos departamentos y les haremos llegar sus inquietudes. Gracias por su visita... More

Fort Lauderdale, Florida
2 reviews
3 of 5 stars Reviewed May 11, 2014

For well traveled Americans, there are only three acceptable hotels in Barcelona. This was my second stay here, but only because the best one has no rooms as usual. The property is nice but one downside is the WIFI service is available only in the lobby, and it is unreliable most of the time and there is no business center... More

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VeneturPLC, Gerente at Hotel Venetur Puerto La Cruz, responded to this review

Thanks for your suggestions, will be reported to the appropriate department and they will make corrective actions. Have a nice day. Gracias por sus sugerencias, se comunicará al departamento correspondiente y ellos harán las medidas correctivas. Que tenga buen día. More

Trieste, Italy
Top Contributor
56 reviews 56 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed July 17, 2013 via mobile

They told me it is the best hotel in Puerto La Cruz, may be it is, but I don't want to imagine how are the others. Service awful, cleaninless left much to be' desiderd, restaurant to forget, pool service not existing. Humidity in the bathroom everywhere. The only nice things are the sunset view over the small islands and the... More

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Travelers are raving about these Puerto La Cruz hotels

Shepherd, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 17, 2013

The Gran Hotel and Hotel Venetur are one in the same , they are just showing you the top floor suites. The service is horrible , theft is common practice by employees, maid service in awful and to say the least food is expensive and not worth the time to stick a fork into. So take it from a person... More

Was this review helpful? Yes 1
Brussels, Belgium
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 28, 2013

Having travelled around Venezuela and paying a lot for hotels that were called 4-5 stars but that were actually giving you a 2-3 star service, this hotel was the best one. The room was big, with double beds, clean and the bed sheets and towels were also very clean. You have a hair drier and a nice view of the... More

Was this review helpful? Yes 1
islamanare
Top Contributor
97 reviews 97 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 26, 2013

HOTEL: The hotel is still a grand hotel architecturally, yet time has left a very strong mark on its looks today. It is noticeable the effort being made to recover part of its image but probablly ue to budget matters it is being done on a very slow pace. Anyhow, it looks very clean; reception, lobby, restaurants and even ballrooms... More

Was this review helpful? Yes 2
Puerto Ordaz
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 13, 2012

The rooms are very old, old carpets, old design of the facilities. The hotel is near the main street of Puerto La Cruz. Very secure and the personal is very friendly. In Puerto La Cruz are better Hotel with higher fees.

Was this review helpful? Yes 4
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Additional Information about Hotel Venetur Puerto La Cruz

Address: Paseo Colon 33, Puerto La Cruz, Venezuela (Formerly Riviera Puerto La Cruz)
Location: Venezuela > North-Eastern Region > Puerto La Cruz
Price Range (Based on Average Rates): $
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60 photos of this hotel

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Amenities

Restaurant Room Service Swimming Pool
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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