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Punta Palma Hotel & Marina

Prolongacion Av. La Peninsula | Cerro El Morro, Barcelona, Venezuela
Punta Palma Hotel & Marina
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90 reviews from our community

Traveler rating
    7
    34
    33
    11
    5
See reviews for
27
14
3
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida
Top Contributor
50 reviews 50 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 23, 2014

Travel for business, arrived on a Saturday, the service overall sucks but it is Venezuela!!! However we were paying a lot of money but for this people don't understand the meaning of customer service! The room was a bomb back in the 80s; however the view was beautiful. The room inc the bathroom was poorly maintained and the smell of... More 

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Easington, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 11, 2014

The facilities and rooms were old and tired and in need of updating. Staff themselves were friendly and helped wherever poss. Reception staff however were very very slow. Food was good, lots of fish and fresh food readily available.

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Papenburg, Niedersachsen, Germany
Top Contributor
69 reviews 69 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed April 9, 2014

This hotel is definately not more than 3 european stars. The rooms are old and waisted. The food is disgusting and the wifi works only in the lobby. The pool looks pretty nice though. The service is pretty bad and the prices are way too high!i try never to come back here.

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Travelers are raving about these Barcelona hotels

Maturin, Venezuela
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 25, 2013

This is just an expensive but awful place. Rooms are horrible. Bathrooms are in bad shape and outdated, with mold on the tiles. Rooms are not soundproof, so noise from hallway was an issue. Rooms have a strong humidity smell. Breakfast was just ok, but dinner was bad.

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Caracas, Venezuela
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 17, 2013

First time to the hotel. Manual check-in, the staff gave the room remote tv (I guess people stealing stuff here) and found out that some of the remote button is not working anyway. Very old building. Went in to the room, was very shock with the smell of carpet in the corridor. (see pic), it is like 100 years old... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 31, 2013

old furniture, stoneaged bathrooms, bad bad service (even for the venezuelan standards). The view from the room is so good, but the hotel needs an overall renovation. The pool is beautiful, a nice bar next to it during night is a perfect date place. But, need to order everithing you need once you sit, cos service is too slow and... More 

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2012

We stayed on Dec 2011 for 4 nights. I liked (1) View from our seaside room (2) pool, beach and great breakfasts (3) excellent location (4) nice service. I did not like (1) prices for the room were very high ($230 at the official exchange rate, probably $125 at open market dollars) (2) restaurant prices were also very high givenits... More 

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Ashbourne, United Kingdom
Top Contributor
181 reviews 181 reviews
70 hotel reviews
520 helpful votes 520 helpful votes
3 of 5 stars Reviewed November 25, 2011

Since writing for Trip Advisor, I feel this has been the hardest review to prepare. On the one hand, this is (and could be) one of the nicest hotels in the world (and I'm hardly exaggerating). It's views across the bay, and its pool deck and gardens are simply lovely - a view I would never tire of. But on... More 

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Ottawa, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 1, 2011

On the plus side, the view is great and the outdoor pool seems nice. On the minus side, the rooms do not appear to have been upgraded for a long time - furniture is worn and scratched, toilets don't flush properly, rooms smell musty, TVs are small and older, and the table lamp in my room had a bulb balanced... More 

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