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Punta Palma Hotel & Marina

Prolongacion Av. La Peninsula | Cerro El Morro, Barcelona, Venezuela
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place has gone from decent to barely decent in the verge of horrible nightmare!!! First, if you have an iPhone or apple product you won't be able to use the wifi from your room!! Only from the lobby if it connects or the restaurant!! At the time of going into my room, the mold has taken over the roof... More 

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Venezuela
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 3, 2015 via mobile

The hotel is perfectly situated in front of the sea. The view from the room is beatiful, bed confortable, the bathroom is ok. But the service is terrible, the swimming pool can be used until 6 pm. The food it's ok but not good.

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Florida
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 23, 2014

Travel for business, arrived on a Saturday, the service overall sucks but it is Venezuela!!! However we were paying a lot of money but for this people don't understand the meaning of customer service! The room was a bomb back in the 80s; however the view was beautiful. The room inc the bathroom was poorly maintained and the smell of... More 

Was this review helpful? Yes 2
Easington, United Kingdom
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 11, 2014

The facilities and rooms were old and tired and in need of updating. Staff themselves were friendly and helped wherever poss. Reception staff however were very very slow. Food was good, lots of fish and fresh food readily available.

Was this review helpful? Yes 1
Papenburg, Niedersachsen, Germany
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 9, 2014

This hotel is definately not more than 3 european stars. The rooms are old and waisted. The food is disgusting and the wifi works only in the lobby. The pool looks pretty nice though. The service is pretty bad and the prices are way too high!i try never to come back here.

Was this review helpful? Yes 3

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Maturin, Venezuela
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 25, 2013

This is just an expensive but awful place. Rooms are horrible. Bathrooms are in bad shape and outdated, with mold on the tiles. Rooms are not soundproof, so noise from hallway was an issue. Rooms have a strong humidity smell. Breakfast was just ok, but dinner was bad.

Was this review helpful? Yes 4
Caracas, Venezuela
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 17, 2013

First time to the hotel. Manual check-in, the staff gave the room remote tv (I guess people stealing stuff here) and found out that some of the remote button is not working anyway. Very old building. Went in to the room, was very shock with the smell of carpet in the corridor. (see pic), it is like 100 years old... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 31, 2013

old furniture, stoneaged bathrooms, bad bad service (even for the venezuelan standards). The view from the room is so good, but the hotel needs an overall renovation. The pool is beautiful, a nice bar next to it during night is a perfect date place. But, need to order everithing you need once you sit, cos service is too slow and... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 10, 2012

We stayed on Dec 2011 for 4 nights. I liked (1) View from our seaside room (2) pool, beach and great breakfasts (3) excellent location (4) nice service. I did not like (1) prices for the room were very high ($230 at the official exchange rate, probably $125 at open market dollars) (2) restaurant prices were also very high givenits... More 

Was this review helpful? Yes 3
Ashbourne, United Kingdom
Level Contributor
204 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 614 helpful votes
3 of 5 stars Reviewed November 25, 2011

Since writing for Trip Advisor, I feel this has been the hardest review to prepare. On the one hand, this is (and could be) one of the nicest hotels in the world (and I'm hardly exaggerating). It's views across the bay, and its pool deck and gardens are simply lovely - a view I would never tire of. But on... More 

Was this review helpful? Yes 9
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