We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hesperia WTC Valencia

Travelers' Choice award winner
Hotel website
Hotel deals
Av. Salvador Feo la Cruz, Naguanagua | Financial District, Valencia 02005, Venezuela
Special Offer
5% EXTRA DISCOUNT
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hesperia WTC Valencia
Professional photos View all
Browse nearby
Hesperia WTC Valencia
Write a Review

299 reviews from our community

Traveler rating
    175
    77
    31
    11
    5
See reviews for
64
61
7
126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (81)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (68)
All months
Valencia, Venezuela
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 7, 2015

I haven't stayed at the hotel because I live just down the street from it, but I sure go there a lot! My favorite part of the hotel is the spa because I finally found a masseuse who would actual give a deep tissue massage when I asked for it. The salon is very nice too and I was able... More 

Was this review helpful? Yes
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest, Dear Neighbor, On behalf of all of us, kindly accept our most sincere appreciation for your positive review and endorsements and, of course, for your tips on how to improve our Sunday Buffet Luncheon as well. It is indeed a very special occasion when we achieve our main goal of generating new happy guests who wish to repeat... More 

1 review
5 of 5 stars Reviewed April 4, 2015

I spend a full day in the pool of NH hotels Hesperia Valencia with whole my family and we have a great time, the food as amazing and service on the best. My kids spend all the in the pool and the staff of Hesperia made them feel like home thanks a for great noon

Was this review helpful? Yes
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guest, First of all we want to thank you for taking the time to share your experience with other travellers. We have spent a very important time to create an offer adaptable to the festivities and now we know about your opinion, it makes us feel very proud. We have already shared your positive comments with all our staff... More 

Caracas, Venezuela
Top Contributor
54 reviews 54 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 29, 2015

This is the second time i stay in this hotel. The first time, I found out that the room wasn't completely clean after the last guest left. This second time, wasn't good either. We arrived at 4 pm, and there was a line (10 persons aproximately) to do the check in. The staff is extremely slow, I can't understand why... More 

Was this review helpful? Yes
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear User, First of all, we wish to thank you for your recent repeat stay and, in spite we as managers were not informed by you either this time during your stay of any incidence, we thank you also for your time and input in communicating the occurrences you describe in your review. Our check-in process normally takes no more... More 

Miramar, Florida
Top Contributor
60 reviews 60 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 24, 2014

It is by far the best hotel in the central area of Venezuela but I guess due to the situation there still behind in services and maintenance. I would have given 3 and half star but it was either 3 or 4 and it was closer to four

Was this review helpful? Yes
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest We herein acknowledge your feedback from your recent visit to our Hotel Hesperia WTC and firstly we wish to thank you for your input and for your time in sharing your opinion on our standards and services with forthcoming guests of our Hotel. Whilst we are well aware that many foreign visitors tend to consider our country situation... More 

Valencia, Venezuela
1 review
5 of 5 stars Reviewed October 31, 2014

My husband and myself come to Venezuela every year and this hotel has become our home away from home. we live in California, USA and this hotel makes us feel like we never left the states. The rooms have the most comfortable beds and the views are just perfect. The staff working at this hotel are so kind and go... More 

Was this review helpful? Yes
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review
Google Translation

Estimado Huésped, Antes que nada, muchas gracias por dedicarnos parte de tiempo al compartir sus excelentes comentarios con otros viajeros.... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 27, 2014

Well designed junior suite, comfortable king bed, my 10yr old slept in a roll away bed (costs 500bsf, but because of delay in bringing it to our room we complained to manager and she offered it free of charge) Breakfast buffet was very good with a lot of healthy options. Lunch at Orion restaurant was interesting, we chose to sample... More 

Was this review helpful? Yes 3
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guest, Greetings from Hotel Hesperia WTC Valencia. This is to acknowledge and to thank you for your kind review and for your time and input in sharing your experience with future visitors to our Hotel. We are deeply sorry for the inconvenience you had during your stay. We are now working on our time of response in a few... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 4, 2014

A great hotel for business in the week and relaxing at the weekends!! Great Bar too. Late into the night thursday Friday and Saturday, DJ sessions and Sushi, and a great Brunch on Sunday. the restaurant is pretty good too.

Was this review helpful? Yes 4
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guest, Greetings from Hotel Hesperia WTC Valencia. We want to thank you for your kind review and for your time and input in sharing your experience with future visitors to our Hotel. On behalf of our entire team we feel through your words that we improve every day our service valuated through our quality system service, supported for the... More 

Hamburg, Deutschland
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 2, 2013 via mobile

The staff doesn't speak english. Many times you have to wait more than 15 minutes to order or pay the bill in the bar or poolside. The room is clean and nice. There are not many choices, if you want to order some food. I wouldn't suggest this Hotel.

Was this review helpful? Yes
950DavidL950, Gerente at Hesperia WTC Valencia, responded to this review

Dear Guest: Firstable we want to thank you for the time taken to make public your opinion about our hotel and facilities. We always look for work to meet yourexpectations, so unfortunately we didn´t get on 100% with you, and so I apologize. We take note of all your comments and we are sure they will help us, to improve... More 

Miami, Florida
1 review
4 of 5 stars Reviewed December 1, 2013

Although satisfied, there are issues that cannot be overlooked; breakfast room well staff but lacks attention to details. There are no 2 persons tables therefore bigger groups get affected. Tables not set up properly, no coffee cups or stir spoons at times, coffee is not available for self service so one must wait for dedicated coffee server to approach table,... More 

Was this review helpful? Yes
950DavidL950, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest, we are so sorry for the inconveniences that you had encountered during your visit to your home at Valencia. We are trying very hard to improve and to, little by little, take care of our guests carefuly and with warmth. We are eager to have you again among us and be able to fullfil all your expectations. Thank... More 

Mogi Das Cruzes, SP
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 21, 2013

A nice hotel, very clean and well located in Valencia. They have a good and fast check in and out, but the front desk didn't answer the phone when I call them four times to complain about my cable TV which had not the same channels as my friend had in his rooms. It's strange they have different TV cable... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (101)
Viewed
Pool/beach area (7)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (14)
Viewed
View from room (10)
Viewed
Dining (3)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Dining (8)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities