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Embassy Suites by Hilton Valencia-Downtown

Travelers' Choice award winner
3.5 of 5
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Av. Monsenor Adam con Av. Andres El | El Vinedo, Valencia 2001, Venezuela
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1 room 1 guest
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Embassy Suites by Hilton Valencia-Downtown
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368 Reviews from our TripAdvisor Community

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Traveler rating
    198
    124
    32
    5
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (77)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (82)
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Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is top notch secure and safe. I have never been to such a hotel where staff come to you to make sure your stay is going well and is open to listening to your opinions. They ensure that only people at the hotel who are staying here enter and have checkpoints in every location to ensure the safety... More 

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Naples, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

In view of the economic state of Venezuela, the staff and the Hotel deserves high praises. The Front Desk manager Marcos and his staff are the ultimate professionals. The security in the hotel and the insecurity of the country made staying there made it very pleasing.

Review collected in partnership with Embassy Suites Hotels

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Reading, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During my multiple visits to Venezuela, I always pass by here and think it would be a great place to stay. So on my last visit to Venezuela, I stayed here for 5 nights. The check in was a very positive start considering the staff speak good English. This is unlike other hotels I have stayed in on other visits... More 

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Caracas, Venezuela
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

It's noticeable that management is doing a great effort to select and train personnel. Country's situation doesn't allow for better maintenance but infrastructure is very good. Well located, good service. For business or pleasure.

Review collected in partnership with Embassy Suites Hotels

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Caracas - Venezuela
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 13, 2015

Often stay in this Hotel. Service is excellent and always have a pleasant stay. Had a business meeting for a week , and everything was perfect. Restaurant should improve cooking time because it takes some time to get your food in the table.

Review collected in partnership with Embassy Suites Hotels

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Valencia, Venezuela
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 7, 2015

I've stayed here twice now and both times were great experiences. Since I now live in Valencia, I have also visited the pool here many times. I love the rooms and their wonderful beds with complimentary breakfast buffet in the morning. The buffet is great with omelettes made to order. The pool is a little small and the service (for... More 

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Miami, FL
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 24, 2015

This hotel offers basic accommodations, only useful if you're in the surrounding area. The restaurant needs huge improvements in terms of service, and personnel availability. 90 minutes to take a mediocre dinner for a business traveler is too much

Review collected in partnership with Embassy Suites Hotels

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Oranjestad, Aruba
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

By far the best hotel in Valencia, beautiful rooms great decorations fabulous restaurant. In distance from restaurants, malls and a hospital as well, we had a great service all around and very attentive.

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Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 11, 2015

I can only say that my familiy and I had a wonderful stay in this hotel. I must say that this Hotel is the best place to stay in Valencia, this is our first time at the Embassy Suites Valencia-Downtown, when we arrive there the first thing you can see is the friendly welcome that I've received at the lobby,... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

The personal in the hotel is excellent, they were kind and helpful. However, there were few details in our stay that made our stay a little bit less pleasant. The room we booked was not the one we wanted. I wanted a suite in the Penthouse, which was booked and confirmed; and then they said that they upgraded it, which... More 

Review collected in partnership with Embassy Suites Hotels

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