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Caracas Palace Hotel

Travelers' Choice award winner
Av Luis Roche con Av Francisco de Miranda, Caracas 1060, Venezuela
Hotel amenities
Caracas Palace Hotel
Best prices for: 1 room 1 guest
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Ranked #13 of 86 Hotels in Caracas
A recent review
3 of 5 stars Reviewed July 23, 2014
drblonski Toronto, Canada
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68 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2014

After two years went back to Caracas and stayed here for a conference, I knew the hotel when it was part of the Four Seasons group, at that time was the best hotel in Caracas and had one of the best restaurants in the city as well. Nowadays things are a little bit different, check in took a long time... More 

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Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2013

Great place, good location and good facilities in the hotel (gym, restaurant, sauna, etc.). The hotel is located in a quiet location, and it's close to other restaurants, there's a Metro nearby. Due to the massive traffic in Caracas I would recommend to leave the hotel around 3hs in advance just to make sure you'll arrive on time at the... More 

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Manchester, England, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2013

Caracas, a crazy, noisy, but beautiful city. The lovely Caracas Palace is a calm little enclave in the city. The rooms were a good size, even in the standard. Huge beds, palatial bathrooms (with additional shower, not over bath), and many added features like a good writing desk and great TV. The spa/gym/pool area was wonderful. During the weekdays there... More 

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north america
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 18, 2013

This is my second stay at the Palace. I compare this to other stays at the Marriott, Embassy, Lidotel, Gran Melia and others. The Caracas Palace is by far the best hotel in the city. North Americans and Europeans may be drawn to the familiar names of Marriott, Hilton, Renaissance, but those hotels have worse amenities, worse service, and are... More 

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London
Top Contributor
51 reviews 51 reviews
28 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed April 18, 2013

I had a very comfortable stay in this hotel, which is located in one of the more pleasant (and safer) parts of Caracas. I stayed in a double room, which was of a good size - immaculately clean, comfortable bed, cable TV with English language and Spanish channels, lots of storage space, in-room safe, a large bathroom with separate shower... More 

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Calgary
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

This is a luxuriously appointed hotel, nice rooms and pool area. Huge gym with new equipment. Front desk staff is good, bi-lingual, helpful, and check in has always gone smoothly. Unfortunately, the excellent bar and restaurant "Diagonal" around the pool area has been closed down. That bar had some of the best drinks anywhere and the food was excellent. The... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 15, 2013

This hotel was in an ideal location, centrally located with several nice restaurants and shops close by. The hotel itself was of a very high standard and the reception staff were attentive and professional. Unfortunately the same can not be said about the waiting staff in the restaurant. Slow to react most of the time, the breakfast crew were clearly... More 

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Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed March 6, 2013

I spent two weeks in the Caracas Palace Hotel while on a three month business trip to Venezuela. The hotel was fantastic; from the comfort of the room to the overall property facilities. I felt safe as can be and enjoyed their fine location as well as the ever helpful staff. An exquisite experience. I was there at the end... More 

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north america
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 24, 2013

The Caracas Palace is probably the city's best hotel, though North Americans may be tempted by the familiar names of Hilton, Marriott, Renaissance. I have spent years working in Caracas, and compare this hotel to the Marriott, the Lidotel, and the Gran Melia. The Caracas Palace has the best service, facilities and location. As visitors of Venezuela know, in general... More 

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Aruba
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2013

I stayed at this hotel during the night of the Old Year to the New Year and the room was just beautiful and clean! The New Year's dinner was just fabulous! Breakfast was very healthy and the staff very professional and always nice to the guests. The hotel is next to the elegant Plaza Altamira and the view over Caracas... More 

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