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Caracas Palace Hotel

Av Luis Roche con Av Francisco de Miranda, Caracas 1060, Venezuela
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1 room 1 adult
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Caracas Palace Hotel
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75 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 9, 2015 via mobile

I went for a Huawei conference since their office is in this hotel. They treated me really bad, I don't know if they hate this Chinese company or what, but they didn't let me pass through the lobby but instead redirected me by the side door. They did not let me use the lobby bathroom in several occasions. Terrible

Helpful?
1 Thank Mario P
Mendoza
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 13, 2015

It is the hotel I choose in Caracas. It has a very good rooms and it is very well located, in front of Altamira Square, close to good restaurants, in front of PDVSA La Estancia and close to East Park. Down side, at the office we call it as Mausoleum, lobby is very quiet, a bit dark and usually no... More 

Helpful?
Thank Hugo S
London, United Kingdom
2 reviews
4 of 5 stars Reviewed May 31, 2015 via mobile

Hotel with fantastic luxury amenities, with good rooms, food and fantastic meetings rooms for a Weeding. The Hotel does not have a bar or restaurant (only 1 restaurant) at the pool, no music at the lobby, a bar should open at the Lobby of the Hotel at least. Service should improve and the rooms are good but the management should... More 

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Thank DavidBond32
Toronto, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 23, 2014

After two years went back to Caracas and stayed here for a conference, I knew the hotel when it was part of the Four Seasons group, at that time was the best hotel in Caracas and had one of the best restaurants in the city as well. Nowadays things are a little bit different, check in took a long time... More 

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Thank drblonski
Sao Paulo, SP
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2013

Great place, good location and good facilities in the hotel (gym, restaurant, sauna, etc.). The hotel is located in a quiet location, and it's close to other restaurants, there's a Metro nearby. Due to the massive traffic in Caracas I would recommend to leave the hotel around 3hs in advance just to make sure you'll arrive on time at the... More 

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2 Thank ATamberlini
Manchester, England, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 19, 2013

Caracas, a crazy, noisy, but beautiful city. The lovely Caracas Palace is a calm little enclave in the city. The rooms were a good size, even in the standard. Huge beds, palatial bathrooms (with additional shower, not over bath), and many added features like a good writing desk and great TV. The spa/gym/pool area was wonderful. During the weekdays there... More 

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1 Thank Alex H
north america
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed June 18, 2013

This is my second stay at the Palace. I compare this to other stays at the Marriott, Embassy, Lidotel, Gran Melia and others. The Caracas Palace is by far the best hotel in the city. North Americans and Europeans may be drawn to the familiar names of Marriott, Hilton, Renaissance, but those hotels have worse amenities, worse service, and are... More 

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1 Thank walNorthAmerica
London
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed April 18, 2013

I had a very comfortable stay in this hotel, which is located in one of the more pleasant (and safer) parts of Caracas. I stayed in a double room, which was of a good size - immaculately clean, comfortable bed, cable TV with English language and Spanish channels, lots of storage space, in-room safe, a large bathroom with separate shower... More 

Helpful?
2 Thank MendozaUK
Calgary
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

This is a luxuriously appointed hotel, nice rooms and pool area. Huge gym with new equipment. Front desk staff is good, bi-lingual, helpful, and check in has always gone smoothly. Unfortunately, the excellent bar and restaurant "Diagonal" around the pool area has been closed down. That bar had some of the best drinks anywhere and the food was excellent. The... More 

Helpful?
2 Thank TravelerF291
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 15, 2013

This hotel was in an ideal location, centrally located with several nice restaurants and shops close by. The hotel itself was of a very high standard and the reception staff were attentive and professional. Unfortunately the same can not be said about the waiting staff in the restaurant. Slow to react most of the time, the breakfast crew were clearly... More 

Helpful?
1 Thank Stuart A
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