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All 86 Caracas hotels

Hotel Venetur Alba Caracas

5.0 of 5 Hotel   |   Avenida Mexico con Sur 25 | El Conde, Caracas 1010-A, Venezuela (La Candelaria)
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Hotel Venetur Alba Caracas
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Ranked #38 of 86 hotels in Caracas
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77 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Sao Paulo
Top Contributor
82 reviews 82 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 27, 2013

The breakfast is excellent, also the restaurant is good, but there is no wifi in the rooms and you need to pay to use it in the lobby. Although it seems to be very common in Caracas, I really mind if there is no wifi in the room. The rooms are fine, the big concern is about safety. I read... More

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Caracas, Venezuela
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2013

This hotel is the perfect example of the cancerous policies of Hugo Chavez. This was once the fine Five Star Caracas Hilton but the government expropriated it and it is now run down with stained rugs, broken furniture and elevators but still charging(if you use your foreign credit cards and pay the official exchange rate) up to $800 a night.... More

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New York
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 21, 2013

The hotel, formerly a Hilton, has seen better days. It looks like it hasn't been renovated since the 70's and the outside windows haven't been washed ... in a while, making the view of Caracas a bit blurry. On the plus side of the ledger, my room on the "Executive" floor was reasonably clean. There was a safe deposit box... More

Was this review helpful? Yes 2
Santo Domingo, Dominican Republic
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 11, 2012

This is NOT a five stars hotel. It is dark, old, bad service, and insecure. During my stay, my family and i watched a robbery in front of the hotel, and security personal stayed like nothing happened. I'll never go back to this hotel and i hope lot of travelers read this review. And breakfast the worst i ever ate... More

Was this review helpful? Yes 5
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 15, 2012

Certainly no 5 star resort but my family and were impressed with this 1970s style hotel. The staff were helpful, professional and friendly and the service excellent. The location is fantastic - possibly the safest place in Caracas. Located right across from an excellent theatre and charming little bars and restaurants in the theatre complex. The food in the hotel's... More

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 8, 2012

alba is a goverment owned hotel, which did not have a good image if looking the Tripadvisor evaluations But it was better than we thougt and waited - better than the evaluations were we have been over in 40 countries so believe us or not, but Alba has -good position in Caracas -near is underground station -great park on the... More

Was this review helpful? Yes 1
Maracaibo, Venezuela
Top Contributor
61 reviews 61 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 20, 2012 via mobile

After I heard this used to be a Hilton hotel I was looking forward to my stay here but I was disappointed by the old furniture, stained carpets and bedspread, and dim rooms. However, the service at reception (in English) was very good and breakfast and the pool were nice as well. Still I will probably not return to Alba... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2011

Was formally a Hilton, but is now a government hotel. Great lobby, stayed on 12 floor- Double room, B&B basis. Would recommend. If you are coming from the airport get the shuttle bus which is only 10BS. PROS Amazing service, each floor has 3 free wireless networks, cable TV, great location, good breakfast, great value room service. CONS- none :)

Was this review helpful? Yes 2
San Leandro, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2010

The hotel provides a good sleep, a beautiful lobby, assistance in English if you need it, and a delicious free buffet breakfast which includes both Venezuelan and U.S. dishes. The staff is helpful and the location is good for anything you want to do in Caracas.

Was this review helpful? Yes 1
New York City
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 23, 2009

Took four tries to get us an acceptable room (the first room they sent us to was occupied). Finally we settled on a room without a safe; took four days to get it working. During a busy weekend two of the four elevators failed, resulting in half hour waits to get to the lobby. The rugs in the rooms are... More

Was this review helpful? Yes 1

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Additional Information about Hotel Venetur Alba Caracas

Also Known As:
Hilton International Caracas
Caracas Hilton International
Hotel Alba Caracas
Address: Avenida Mexico con Sur 25 | El Conde, Caracas 1010-A, Venezuela
Location: Venezuela > Capital Region > Caracas > La Candelaria
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#14 Luxury Hotel in Caracas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Venetur Alba Caracas 5*
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