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Embassy Suites Hotel Caracas

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Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela
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Embassy Suites Hotel Caracas
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Embassy Suites Hotel Caracas
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302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Puerto Ordaz, Venezuela
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

a not pleasant experience, having booked this hotel to be of the Hilton chain but the reality is that of the 5 stars it has you can spare 3 at least, personal discourteous, folded mattresses, air conditioning does not work, would not return to this hotel

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Senior Contributor
28 reviews 28 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 11, 2015

After 4 hours travel in highway with my pregant wife and two daughters the first thing they told me before a "Good day Sir" was "Your checkin is at 3 o-clock pm you have to wait till is time..." it was 2:10pm, well... We will wait at the restaurant for lunch... I was shocked by this welcome at this hotel.... More 

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Willemstad
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 2, 2015

The Embassy suites in Caracas is not up to USA standards, but nevertheless is a comfortable and reasonably priced hotel to stay. Free internet and free breakfast give this hotel an advantage over others.

Review collected in partnership with Embassy Suites Hotels

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 28, 2015

I stayed for 2 weeks and I hope I will never go back to this hotel. The rooms are old and dirty. Internet is terrible, I would only get signal by standing next to the room door. The rooms are noisy, breakfast is average/bad, more than once I was unable to order room-service because no one would pick up the... More 

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Top Contributor
161 reviews 161 reviews
97 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed December 5, 2014

Just stayed here for a week, and will be checking out tomorrow. The hotel itself is rather good, the service less so, everything seems to take an age, I have to keep calling down for my laundry to be delivered, room cleaning seems a bit sporadic etc. The suites them selves are good, large sitting room / work area, decent... More 

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Senior Contributor
49 reviews 49 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 10, 2014

Stayed twice. First stay was ok, for being Caracas. Rooms are really old and should be refurbished. Internet works bad. My second stay was horrible. I had to wait nearly two hours for my room, which was next to the electrical generator. I was then given another room, just as noisy but too tired to complain. I did not sleep... More 

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Miami, United States
1 review
1 of 5 stars Reviewed October 22, 2014

I regularly stay in Embassy Suites Hotels and this hotel in particular does not follow the standards...The check in experience was very poor, bathroom did not work properly, could not take a shower...This is a very nice hotel I truly hope that the Embassy Suites company don't let it go to hell. I tr

Review collected in partnership with Embassy Suites Hotels

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Beijing, China
1 review
3 of 5 stars Reviewed October 14, 2014

I stay in this hotel to achieve the HHonors level. I won't stay there if not. The hotel is old but the price is reasonable, much cheaper than InterContinrntal and JW Marriot. The Taxi service was good.

Review collected in partnership with Embassy Suites Hotels

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Nanjing, China
1 review
4 of 5 stars Reviewed September 29, 2014

Good position, good breakfast Like the room with meeting desk so much. I travelled with a huge business group to execute business negotiation here with local client. This is famous hotel that everyone knows, and the room with meeting desk has enough space to have internal meeting also receiving guests.

Review collected in partnership with Embassy Suites Hotels

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1 review
2 of 5 stars Reviewed August 24, 2014

My first stay at this hotel. I asked to change the room because it was hot. They ac was not working. The engeniering satff came first and say the fixed. However, they didn't. Breakfast is free with you stay. However, when I when down to te restaurant they were extremely busy which is ok. But, they looked that they were... More 

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