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All 86 Caracas hotels

Embassy Suites Hotel Caracas

3.5 of 5 Hotel   |   Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela (El Recreo)
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70%
Ranked #2 of 86 hotels in Caracas
A recent review
4 of 5 stars reviewed 1 week ago
Jenn56048 Portland, Oregon
  • Reviews (216)
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  • Room tips (15)
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216 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Portland, Oregon
1 review
4 of 5 stars Reviewed 1 week ago

Good Hotel in a good location in Caracas. Staff is friendly and helpful, accommodations are good. The breakfast has a pretty good variety. It is a little pricey, but worth it to have a nice hotel in this city. I have stayed here several times and would highly recommend it.

Review collected in partnership with Embassy Suites Hotels

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Miami, United States
1 review
3 of 5 stars Reviewed May 28, 2014

This hotel used to be good. It appears the crisis in Venezuela hit them hard. They can't even give you a bottle of water to take to your room. Mini-bar is a thing of the past. The rates are very high; however, if you can change USD for Bolivares in the parallel market, the rates are not important. However, if... More

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Salt Lake City, Utah
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 18, 2014

Our rooms were clean & large. We stayed here before & after a trip in to Angel Falls and had a suite on our second night. Food was good (had dinner & breakfast twice). Selection for breakfast buffet varies (you will find that this happens all over Venezuela). Service was very slow the second night for dinner but had been... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2014

I will list the issues experienced at this hotel to prevent fellow travellers from booking this nightmare of a Hotel. -Inexistent customer service culture -Overcharging previously agreed rates (100%) -Deteriorated infrastructure. No room change offered after several reports of a non working shower faucet -Hotel manager refusing to attend inquiries in person only via email as he has always "busy"... More

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Idaho Falls, Idaho
1 review
3 of 5 stars Reviewed March 12, 2014

Breakfast was wonderful. We stayed on the 17th floor, some traffic noise. Need handrails to get into whirlpool. Staff was friendly, but not very courteous. Business suite very quiet and spacious, need to provide instructions on how to use computer( keyboard very different than in states).

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Washington, D.C., United States
1 review
1 of 5 stars Reviewed February 3, 2014

I would not recommend this hotel. The staff is highly unprofessional and service culture is non-existent. If you would like an overpriced bed with shady service this is your place. I have recommended my company's travel department to not do business with this hotel. Really bad experience.

Review collected in partnership with Embassy Suites Hotels

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Miami, United States
1 review
3 of 5 stars Reviewed January 30, 2014

Nice building but in some areas deteriorated. Very noise area, cars, motorbikes, etc. running all night. Very dirty external windows. Bar without any liquors. Snack of very low quality. Bar area very small.

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new york, United States
1 review
5 of 5 stars Reviewed January 14, 2014

very eficent and prompt the breakfast platifull , every morning daily newspaper 3 elevators all working, CENTRO COMERCIAL LIDO across the street , very convinient , rooms with spectacular city view , next to American Airlines . The business center in the 18 floor very spacios and helpfull.

Review collected in partnership with Embassy Suites Hotels

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Pembroke Pines, Florida
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 29, 2013

Staff is very friendly and helpful. Good and varied breakfast. Comfortable and clean but dated rooms. Internet is relatively good. Well located near the main roads and highways and in front of Lido Mall where you can find Pharmacies, small grocery/liquor store, restaurant, shops and banks. Good hotel taxi service. On the downside very noisy because traffic jams on the... More

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UK
Contributor
20 reviews 20 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 25, 2013

The best part of the stay was the staff very helpful and friendly, the room on the other hand is a little dated and could do with an overall, however it is cean and in good repair. The breakfatst was plentiful and room service was excellent, the quality of the food is great.

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Additional Information about Embassy Suites Hotel Caracas

Address: Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela
Phone Number:
Location: Venezuela > Capital Region > Caracas > El Recreo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Caracas 3.5*
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Also Known As:
Embassy Suites Caracas
Caracas Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Caracas #3 Best Value Hotel in Caracas
Hotel Class
Number of rooms
224

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