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All 86 Caracas hotels

InterContinental Tamanaco Caracas

4.0 of 5 Hotel   |   Avenida Principal de las Mercedes | PO Box 467, Caracas 1060-A, Venezuela
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InterContinental Tamanaco Caracas
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Ranked #21 of 86 hotels in Caracas
A recent review
5 of 5 stars reviewed 3 weeks ago
Lynn T Washington DC, District of Columbia
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274 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the IC Caracas during a recent 2 night visit to the city. We read some negative reviews about the hotel but thought it couldnt possibly be that bad given the size and reputation of this chain...how wrong were we. The room we were given (room 666) was extremely old and dated. It felt like we were trapped... More

Was this review helpful? Yes
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear Ms. Nicola, Greetings from Hotel Tamanaco InterContinental. We are sorry to hear about the several inconveniences occurred during your stay at our hotel. The experiences that you have described are certainly not characteristic of high standards of service we are striving to provide. As one of the world’s leading hotel industry,we are aware of the expectations from our guests... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel has very nice setting, beautiful landscape view. Comfortable and relaxing feeling. The staff makes me feel at home. Specially the Guest Relations team that try to accommodate my needs. They have an excellent security team. The most important thing is they make me feel at home. To me, Tamanaco is the best hotel in Caracas. Caracas biggest issue... More

Was this review helpful? Yes
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear (Lynn T) Thank you for share your experience and give us a good review. We are glad to know you had a great time here in Tamanaco, the most important thing for us is to create such a memorable experience for our guests! It is always a pleasure knowing that our guests enjoy their stay. Vanessa Perez Gerente de... More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Hello! I recently got married and we wanted to spend some times in the city. we decided to make it at the Tamanaco hotel because is a classic. one of the biggest icon of the city. the rooms were amazing, the service, the meals. excellent. we also enjoy at the pool with some friends and was an incredible day. highly... More

Was this review helpful? Yes
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "bellesica1" Thank you for your review about your great experience in our Hotel. We are glad to know that your experience was pleasant. It is always a pleasure knowing that our guests enjoy their stay. Best Regards, Vanessa Perez Gerente de Guest Relations / Guest Relations Manager More

A TripAdvisor Member
1 of 5 stars Reviewed December 22, 2013

New rooms are ok, but you can get a much better one in any other 5 star hotel for a better price. Breakfast service is frustrating, you can stay in line waiting to enter the restauran for about one hour on sundays. Parking lot service is the worst, they can make you pay twice or if you are smart enough... More

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HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear Guest! Thank you for taking time to let us know your concern, Please be assured a record comment will be kept in the management offices and will be taken into prior consideration for brand standards evaluation, specially regarding the time in line to take the breakfast and the Parking Lot service . I’m confident we will take the appropriate... More

Mexico
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2013

I stayed there 6 nights. The bed si good although I was in the oldest room or at the least the old side. TV is not flat, minibar so noisy and the closet small. But among the minibar it is quite slient. But then the problems. Bathroom, old old old. The W.C looks like a public bathroom, the shower/bathtub, the... More

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IHGCare, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear canorace, Thank you for taking the time to express your thoughts and concerns. I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that the issues you have raised about the elevator and the bathroom conditions have been documented and will be forwarded to the appropriate departments for necessary... More

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

This is a Hotel you will make your own opinion however it is very expensive , security is very good but don't go out at night unless it is by car as safety is a major problem especially since the control in Caracas has changed , daytime is OKbut still use taxis for your own safety as thisvisva barrios area,... More

Was this review helpful? Yes 1
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Mahu463" Thank you for share yor experience in our Hotel. I am very glad to know that you enjoy be our guest, it is a pleasure give you the options to feel safe and confortable in our instalations. We hope to see you soon back. Best regards, Beatriz Vergara Guest Relations Manager Hotel Tamanaco InterContinental Caracas More

Houston, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 17, 2013

I stayed in this hotel twice (1 night and 2 nights) during my transfers in/around the country for business. The hotel clearly had seen much better days in the past however they are long gone. It did not look like it was maintained or even cleaned at all for the past few years. It might be OK for a "no... More

Was this review helpful? Yes 1
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Bassit303" Thank you for your comments about your stay in our Hotel. We must offer you a apology even when you do not want it, because we accepted that need to improve, and step by step the changes it will be doing. Hope you reconsidered stay hear again to let us know the new experience. Best regards, Beatriz Vergara... More

Windermere, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2013 via mobile

I stayed at the InterContinental for 2 months. The staff are friendly, caring and are always trying to make the gueat feel special. The rooms are clean and have good space. Room service is awesome and they deliver on time. The restaurants are good, specially the Pizza's at "La Cabaña". When I had some free time I ask the reception... More

Was this review helpful? Yes
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Daniel R" Thank you so much for your review about the experience in our Hotel. I am very glad to know that your stay was good. We hope to see you soon in our Hotel. Best regards, Beatriz Vergara Guest Relations Manager Hotel Tamanaco InterContinental Caracas More

Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 29, 2013

I went to InterContinental Tamanaco Caracas for one-week business trip. In the first day it was clear It was not going to be a pleasant stay: a long queue in the reception, the room had a bad smell of smoke, there were no hot water in the shower and the WiFi was not working. These problems occurred some more times... More

Was this review helpful? Yes 1
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "lebarion" I offer you a sincere apology for the inconvenience. I recognize that we have some difficults now, but I guarantee that I will take care of this case to improve the service and give you all the experience that you look in a Hotel. I hope you give another chance to prove that we can offer you a... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 22, 2013

This hotel may have had its hey day a while back, but it isn't keeping up with what is really required for the star rating they are claiming and the price they are charging. The rooms are outdated and I had to change rooms as the first one I was assigned smelled really foul. It kind of has an eerie,... More

Was this review helpful? Yes 1
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Jessica C" Thank you for take a few minutes to let us know about your experience. I offer you a sincere apology and I take care to let the rest to the personal know about it. We are in process to refresh the areas in our Hotel to give to all of our guests the best experience. Kind regards,... More

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Additional Information about InterContinental Tamanaco Caracas

Also Known As:
Intercontinental Tamanaco Caracas Hotel
Intercontinental Tamanaco Caracas Hotel Caracas
Intercontinental Caracas
Caracas Tamanaco Hotel
Address: Avenida Principal de las Mercedes | PO Box 467, Caracas 1060-A, Venezuela
Phone Number:
Location: Venezuela > Capital Region > Caracas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Caracas
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — InterContinental Tamanaco Caracas 4*
Official Description (provided by the hotel):
Tamanaco InterContinental Caracas is a tropical oasis in the heart of one of the city s most prestigious shopping, entertainment and business districts. The majestic Avila Mountain is accessible by cable car, and attractions such as the historic town of Hatillo, the Museum of Fine Arts and the San Ignacio Commercial Centre are an easy drive away. ... more   less 
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