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Renaissance Caracas La Castellana Hotel

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Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
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1 room 1 guest
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Renaissance Caracas La Castellana Hotel
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266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belgrade, Serbia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I know and admire the Renaissance franchise but this hotel in Caracas is far from their standard. Yes, it is well located. Yes, the facilities look impressive from the outside. But that´s all. The service at check-in is slow and not friendly. On top they are arrogant. The rooms are dark, badly illuminatated. The ammenities in room are scarse: no... More 

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Canton of Ticino, Switzerland
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Best Hotel you can find in Caracas. Im' pretty sure about this, since last year I've been visitng the EuroBuilding which was really a bad surprise. I'm sure who pretend good quality and services will choose this one.

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guayaquil, Ecuador
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

the staff are very nice, and helpull with all my request, besides the location is a good option to stay, the prices are very affortable , the meals are very good ant the bar area very nice, maybe might need more individual rooms for business

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Maracaibo, Venezuela
1 review
4 of 5 stars Reviewed 3 weeks ago

A Wonderfull Place. Very fancy and confortable. the rooms are lovely and spacious. the staff is very friendly and attentive with the guest. conveniently located near restaurants ,coffee shops , banks and shopping centers. Special thanks to Miss Yazmir from frontdesk

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1 review
4 of 5 stars Reviewed July 4, 2015

Very good service and food. Staff is very polite and helpful. I hope they could get rid of the carpet. It is well locate next to good restaurants. The internet access is quite good. The lounge has very good spirits, especially the Mojitos. I recomnend this hotel. Special thanks to Daniel from frontdesk

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1 review
4 of 5 stars Reviewed July 1, 2015

Great service from Kairy on the executive lounge. She was very pleased to work with and took care of our breakfast. The hotel over all is good but not valet parking or enough help with the service at entrance and lobby. Otherwise they are very good hope they keep it this way.

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Caracas, Venezuela
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 30, 2015

It is a good hotel, the room was very clean. A great view of Caracas. It has a nice location. The staff and service were nice. The room service was not so good, the food got to my room cold. I prefered the restaurant for breakfast and the food was really good.

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Sao Paulo, SP
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2015

Every time I need to be in Caracas this hotel is on the top of my list. Rooms have a good size, everything is always clean and I don't miss anything. Hotel restaurant is also fine, but breakfast is usually great, not only because of variety (some times is is not that good), but service. All people are quite enjoyable... More 

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Oranjestad, Aruba
1 review
5 of 5 stars Reviewed June 7, 2015

I have to share my experience with this very nice hotel...very well located close to a theater with live plays...great restaurants at walking distance...The service was great from checking in to checking out...The restaurant has a nice breakfast relax atmosphere and I have to mention my server Ivon she was wonderful make my mornings a great start with her smile... More 

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London
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 3, 2015

Having used the R in Hong Kong many times, my first visit to Venezuela was to a 1 night stay in the Renaissance. Just a short walk from the British Embassy. Although check-in was 3pm I was able to get my room (904) early. Nicely appointed with good view. Room service was quick and food very good too. I also... More 

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