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All 85 Caracas hotels

Pestana Caracas Hotel & Suites

4.0 of 5 Hotel   |   1a Avenida Urb. Santa Eduvigis, Caracas 1071, Venezuela
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Ranked #12 of 85 Hotels in Caracas
A recent review
4 of 5 stars reviewed 2 days ago
Carla P Miami, Florida
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190 reviews from our community

Traveler rating
    48
    67
    47
    19
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Miami, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room was clean and spacious. The location is excellent for business. There are a lot of restaurants and nightlife close by. The staff was helpful and very cordial. The view from the rooftop is amazinz of Caracas and they have a bar there.

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Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 6, 2014

spacious room, friendly staff.. they really took good care of me , a solo female traveller who traveled half the globe to caracas. very helpful! and i love the roof top pool, surrounded by the avilla mountain. it's just stunning!

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Josenils_Lugo, Director de Recepción at Pestana Caracas Hotel & Suites, responded to this review

Dear Guest I would like to thank the time to let us know your value comments. We all work every day each detail to make your stay comfortable We are looking forward to see you again in Pestana Caracas to offer the best service you deserve. Best regards; Pestana Caracas | Josenils Lugo | Front Office Chief Pestana Caracas Hotel... More

Sao Paulo, SP
Top Contributor
53 reviews 53 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2014 via mobile

The reservation at thus hotel was defined by our company and prove to be a good choice. My room was at first floor, quiet and clean. Hotel is very safe. Considering difficulties at country, still manage to maintain a fair service.

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Josenils_Lugo, Director de Recepción at Pestana Caracas Hotel & Suites, responded to this review

Dear guest I would like to thank the time you have taken to let us know your value comments. We all work every day in all the details to make your stay comfortable We are looking forward to see you again in Pestana Caracas to offer the best service you deserve. Best regards; Pestana Caracas | Josenils Lugo | Front... More

Rio de Janeiro, RJ
Contributor
15 reviews 15 reviews
6 hotel reviews
4 of 5 stars Reviewed March 13, 2014

I would like to recommend the Pestana Caracas Hotel to stay while visiting Caracas. The hotel is well located, is very modern, with nice sized rooms, comfortable king size beds, breakfast is well served in the lobby restaurant and rooms service is good and served quick.

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EmilyPerez, Director de Recepción at Pestana Caracas Hotel & Suites, responded to this review

Dear James B, First of all we would like to thank you for choosing the Pestana Caracas Hotel to be your home during your recent trip. We really appreciate your comments in our online guest survey, the Pestana family of employees will continue to work with commitment and passion to make stays more pleasant and memorable. We look forward to... More

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 20, 2014

The Pestana Caracas can be positioned as a 4 star superior property located in one of the safest and quietest neighbourhoods of Caracas, Santa Eduviges. "Parque Miranda", formerly known as "Parque del Este", is located at walking distance (it a has a 2,5 km running track) and is closed on Mondays to the public. Opposite the hotel, is a supermarket... More

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EmilyPerez, Director de Recepción at Pestana Caracas Hotel & Suites, responded to this review

Dear Guest, First of all we would like to thank you for choosing the Pestana Caracas Hotel to be your home during your recent trip. We really appreciate your comments and your satisfaction is our greatest happiness - the certainty that our effort to assure you our best care, was achieved. We look forward to welcome you back in a... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 22, 2013

Rooms are ok, hallway was smelly, breakfast is ok, the pool and gym are soooooo small, room service is so bad, It is far away from being a real 5 star hotel. You can get better options for leeess money

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EmilyPerez, Director de Recepción at Pestana Caracas Hotel & Suites, responded to this review

We are very sorry about the negative experiences you have faced during your recent stay and do not reflect at any moment the quality and service standards with which we are engaged. I am very concerned about the incidents and I can not justify in any sense this situation but please accept my most sincere apologies and commitment for taking... More

Marquette, Michigan
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

I arrived at the airport hours before New Years! I was met by a Driver from La Pestana as soon as I left the terminal...Nice Fast drive to the Metro and I was greeted by the most wonderful sights...i was invited to a Eve party on the top floor..I saw FIREWORKS across Caracas from SKY height... I watched the Best... More

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Copenhagen
Contributor
20 reviews 20 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 7, 2013

This hotel was booked for me by my contacts in Caracas, who are very conscious of the insecure nature of parts of the city. It is certainly quiet, well situated in the city, and with good access to the city. The room was comfortable, clean and quiet. The bathroom well equipped. The internet worked first time, and without difficulty (essential... More

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Lemesos
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 7, 2013

locations is good on this hotel (specially if you are handling things in the east side of Caracas), with good access to the subway, embassies district, Oil Companies, etcetera. But the hotel itself is not an amazing thing. I stayed there 2 nights. nothing memorable and actually going to the poor. service is slow. prices are only acceptable when paying... More

Was this review helpful? Yes 3
Caracas, Venezuela
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2013

Despite this hotel was opened in 2008 (so relatively new in town), but the rooms are kind of dated. The white wardrobe is dirt stained and the water is not always clear ie sometime its yellowish. They don't always give you towels after they make up your room and it takes them forever to send some to you after several... More

Was this review helpful? Yes 2
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Additional Information about Pestana Caracas Hotel & Suites

Address: 1a Avenida Urb. Santa Eduvigis, Caracas 1071, Venezuela
Location: Venezuela > Capital Region > Caracas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Caracas Hotel & Suites 4*
Number of rooms: 195
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Also Known As:
Pestana Caracas Hotel And Suites
Pestana Caracas Hotel Caracas

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