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All 90 Margarita Island hotels

Hesperia Isla Margarita

4.0 of 5 Hotel   |   Playas Puerto Viejo y Puerto Cruz | Pedro Gonzalez, Margarita Island, Venezuela
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Hesperia Isla Margarita

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A recent review
5 of 5 stars Reviewed November 10, 2013
Rasmus_Tranberg Kolding, Denmark
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628 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Porto, Portugal
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 15, 2014

During my last business trip to Venezuela main land and then Isla Margarita , I had the bad luck of being reserved at the Hesperia NH Isla Margarita. Tis hotel that was built by the Spanish Blind's Association ONCE , surely was an hotel at that time. Nowadays it's unbelievably how the NH chain allows the hotel to be in... More

Was this review helpful? Yes 3
Bogota, Colombia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 15, 2014

This is the worst hotel I have been to in my entire life! They sell themselves as 5 stars when they should be 2 stars. We were all counting the days to check out! Firstly, the customer service was DISGUSTING. First impressions were with check in where we were left to wait nearly two hours before we were given our... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 10, 2014

Worst Points: building in terrible conditions original from 1994 the buildings has stay without any renovations since it open. The only paint around. Toilets in the rooms get clog easily. Dirty as and dust all over the rooms. Room service may skip servicing the rooms 2 days at the time without major explanations. The last I understood is the workers... More

Was this review helpful? Yes 2
Kolding, Denmark
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

I have living on the island for the past 8 months and have been staying at a long range of hotels for weekend getaways. Firstly, the beach is my favourite on the island, with amazing sunsets. The rooms lack a bit of class, as furniture and beds are a bit outdated, but that is the only negative comment I can... More

Was this review helpful? Yes 2
Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2013

We stayed for 6 nights and although we liked the hotels facilities, the customer service from the staff was terrible. During three days I asked for towels and they were never delivered to the room. Our bed was not made one day and the empty glasses were not picked up for several days. Also one day we were left without... More

Was this review helpful? Yes 1
Venezuela
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 19, 2013

I just stayed with my family at this hotel for four nights and I've never been so happy to checkout from a hotel. They sell this 2 stars hotel like a 5 stars, the only thing that is 5 stars is the staff, I had to ask for a change of room, the first one had the floor eaten by... More

Was this review helpful? Yes 1
DireccionHIM, Gerente at Hesperia Isla Margarita, responded to this review

Dear Guest, First of all, we wish to thank you for your time and input in communicating the unpleasant incidences you went through during your recent stay at our Hotel property. Although we have failed to demonstrate you differently, all our rooms are checked prior to be assigned to an arrival guest and, in the event of any lack of... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

Nothing bad to say!! Thanks to all the team!! I just love the level of service!! The location is beautiful!! The Beach, "Puerto Viejo" is the best!!! I just want to say that you should put some more chairs in the beach for the Hotel clients.. But overall Excellent!!!

Was this review helpful? Yes 4
DireccionHIM, Gerente at Hesperia Isla Margarita, responded to this review

Dear Guest, It is great for us to know that you have enjoyed your holidays that you appreciate our services and that you liked our Hotel premises. Being our main goal to create satisfied customers and good memories from their stay with us, we are really glad to acknowledge your positive review. Thanks for your recommendations. It is true that... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

I have any concerns about this hotel. It is the best place to stay on vacations or for business. I came here for work and I had a great time; almost couldnt remember i was working. The atention is excellent. They offer around three different restaurants and the food is delicious. I loved they have a theme every day. One... More

Was this review helpful? Yes 4
DireccionHIM, Gerente at Hesperia Isla Margarita, responded to this review

Dear Guest, Greetings from Hesperia Isla Margarita This is to acknowledge and to thank you for your kind review and for your for your time and input in sharing your experience with future visitors to our Hotel. It is indeed a great occasion for us to know that you did enjoy so much from your stay with us and that... More

Vilnius, Lithuania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2013

I went with the family for five days ,,it was very good that doesn't make you wanna leave the hotel. very good choice to relax after long stress time of work. The rooms were very good,clean and big. The service was good and nice .There is a pool and a private beach if you are a bad swimmer like me,... More

Was this review helpful? Yes 4
DireccionHIM, Gerente at Hesperia Isla Margarita, responded to this review

Dear Guests: Thank you so much for having stayed at our Hotel and for having trusted in our services. We are happy to know that you and your family did enjoy your holidays and that you plan to come back in the future. It is very grateful when we see that we have created another happy costumer, that is our... More

Bogota, Colombia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2013

We stayed at this hotel in November mostly European people staying at the hotel in this period. We were very lucky to find an excellent rate for a room and all inclusive package. We loved the restaurants offering a different nationality theme food for each night. So we ate from arab to japaneese, to indian. The swimming pool was fantastic... More

Was this review helpful? Yes 2
DireccionHIM, Gerente at Hesperia Isla Margarita, responded to this review

Dear Visitor Greetings from Hesperia Isla Margarita First of all, thank you so much for trust on us and for sharing your appreciated feedback about your recent stay with us. On behalf of our entire team we feel through your words that we improve every day our service valuated through our quality system service And supported for the excellent job... More

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Additional Information about Hesperia Isla Margarita

Also Known As:
Hesperia Isla Margarita Hotel
Hesperia Isla Margarita Hotel Margarita Island
Hesperia Isla Margarita Island
Hesperia Isla Hotel Margarita Island
Address: Playas Puerto Viejo y Puerto Cruz | Pedro Gonzalez, Margarita Island, Venezuela
Phone Number:
Location: Venezuela > Insular Region > Coastal Islands > Margarita Island
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Margarita Island
#9 On the Beach Hotel in Margarita Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hesperia Isla Margarita 4*
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