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Grand Isla Navidad Resort

Certificate of Excellence
Circuito de los Marinos S/N | Fracc. Isla Navidad, Isla Navidad 28838, Mexico (Formerly Wyndham Grand Isla Navidad)
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1 room 1 guest
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Grand Isla Navidad Resort
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400 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Concord, California
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

We`re staying in marina tis summer. Beautiful hotel. Great WiFi in Marina, well pretty good. Showers and bathrooms in good shape with hot water and working plumbing Marina services some what lacking. Tienda very poorly stocked. No ice. Limited bottled water availability. Gorgeous pools, private beach with cabañas, hammocks in palms with gorgeous views and cooling breezes. Aquatico taxi (Maria,... More 

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Paris, France
Level Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This used to be one of our favourite hotels, visiting since 2008, but our recent visit was a great disappointment. The hotel is no longer part of Wyndham and in an attempt to increase occupancy rates they offer low priced all inclusive packages, attracting a very different (non-exclusive type) of clients. Hence standards suffer greatly and the place was very... More 

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IslaNavidad-Gerente, Gerente at Grand Isla Navidad Resort, responded to this review

I thank you very much for your review about your recent stay at the Grand Isla Navidad Resort and appreciate your valuable comments regarding our property and the service. It was very unsettling for me to read your comments about the food quality. I would like to let you know that together with our Executive Chef we will work on... More 

Ponoka, Alberta, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is off the beaten path. If you want quiet splendour then it is for you. It is 1/2 hour north of manzanillo. There is a boat taxi to go to a town of about 6,000 isla navidad to sight see. The town was spotless. The hotel is huge, a lot of marble and the rooms are stunning. The... More 

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Brooklyn, NY
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 5, 2015

I think all the amazing reviews skewed our expectations. We were pretty disappointed upon first arriving, but the property did grow on us eventually. The good: The pool -- It's long and thin, starting with a shallow children's pool, and then a small slide takes you down to a deeper pool. You weave through narrow passages and under tunnels to... More 

Was this review helpful? Yes 1
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

I want to thank you for your review concerning your recent stay at the Grand Isla Navidad Resort and for your valuable comments. It was nice to read your positive comments regarding the breakfast and that you and your kids have enjoyed our swimming pool facilities. However I am very concerned about your other comments and would like to use... More 

Courtice, Canada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 29, 2015

we stayed here for a week and had a standard deluxe room that overlooked the pool area Very nice room with fabulous bathroom Ornate and luxurious. Wonderful property to wander around with a huge winding pool and its own little bay with shade and hammocks plus attached to a marina with some lovely yachts. Restaurants were terrific especially the Antonio's... More 

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IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for your comments, it is always a pleasure to hear that our guests have had a wonderful vacation at our property. The Grand Isla Navidad Resort, our Team and Myself Personally look forward to receive you in the near future. Sincerely, Juan Carlo Rincones General Manager More 

san antonio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2015

I would like to thank Juan Carlo and his entire staff for a wonderful week of vacation that we just experienced in Isla Navidad. The entire week we were pampered and taken care of by the wonderful staff as they remembered our names and made special treats for us. On day one we were received at the Front desk with... More 

Was this review helpful? Yes 1
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to share with us your comments concerning your visit to the Grand Isla Navidad Resort. Comments like this encourages us to continue providing the personal touch that distinguishes our property, which is the People’s friendliness and will to go the extra mile, making our team one of the best in the industry, it is... More 

Palm Beach, Queensland , Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2015

I haven't been there in a decade but I understand it hasn't changed a bit. It's a gorgeous property, but oddly, it was nearly empty when I was there. I hear it's often like that. Great staff and really good food too. Only an hour from Manzanillo International Airport and just a quick boat ride into the historical and quaint... More 

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IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

On behalf of all the Team, thank you very much for taking the time to share your comments about your recent visit to the Grand Isla Navidad Resort. It is always a pleasure to hear that our guests have had a wonderful vacation at the Grand Isla Navidad Resort. We would like to thank you for your preference and hope... More 

Puerto Vallarta, Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015

We go to this hotel every year. sometimes are better then others, however this past trip the food was so so bad and the lack of options made it very hard for us with young kids. First off I have to say the resort is very pretty.) It is clean and the kids love the pools with the water slides!... More 

Was this review helpful? Yes 1
IslaNavidad-Gerente, Gerente at Grand Isla Navidad Resort, responded to this review
Google Translation

Gracias por sus comentarios referente a su reciente estancia en Grand Isla Navidad Resort. Por favor, acepte nuestras disculpas por... More 

Calgary, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

We just got back last night - having spent a week at Grand Isla Navidad. We needed a week of complete downtime, and that's exactly what we got. The resort was between "peak" seasons so there was hardly anyone there. We often had the pool to ourselves. The facility was great, the food was great, the service was great. We... More 

Was this review helpful? Yes 2
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

We want to thank you for your comments. It is always good to hear that our customers have had perfect vacations and are pleased with our service. These kind of comments make us reinforcing our commitment with our clients and the joy of been part of the Grand Isla Navidad Resort. It is with pleasure that we will be sharing... More 

Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 15, 2015

We have stayed in the Grand Isla marina a number of times and find it to be a decent marina with okay amenities, though for the price they ask it's not that great a deal. The showers could stand a definite improvement (hooks, drains that drain, hot water), and the WIFI is very poor. The restaurants at the hotel are... More 

Was this review helpful? Yes 1
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for your review in Trip Advisor, we appreciate your valuable comments regarding Marina and Hotel service. We would also like to thank you for your valuable comments regarding the areas where we can improve, be sure that your feedback will help us to offer a better experience to our guests. We also appreciate your comments regarding... More 

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