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All 3 Llandrindod Wells hotels

Glen Usk Hotel

South Crescent, Llandrindod Wells LD1 5DH, Wales
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Glen Usk Hotel
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A recent review
4 of 5 stars reviewed 2 days ago
Pauline W Manchester, England, United Kingdom
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107 people have reviewed this hotel

Traveler rating
    11
    49
    16
    12
    19
See reviews for
10
34
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Manchester, England, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

hotel room was nice and big , bed sheets clean plenty of tea and coffee. all our meals were excellent ,nothing was too much trouble for the staff.our only negative was the bar was pricey and lacked atmosphere,which was a shame .

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Rochester, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for the Victorian Festival week. Although this hotel is a bit outdated as regards décor we loved staying here. Helen the manager and Brian the restaurant manager were courteous and friendly and the food was excellent.

Was this review helpful? Yes 2
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Ilfracombe, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed at the Glen Usk Hotel we were there for the end of the Victorian Celebrations the hotel was in a good location and we were able to park outside the front entrance on arrival we were given a large room which was clean and well stocked with tea,coffee and milk the breakfast was of a high standard... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Cardigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for 3 nights in a single room, it was very dated and needs decorating. The breakfast is ok, glen usk is ok for the price but if I had paid much more for my room I would have been disappointed.

Was this review helpful? Yes 1
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Llandrindod Wells, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel smelt strongly of smoke, wallpaper peeling, damp patches on the ceiling. They refused to take payment on check in and NEVER any staff in sight. I went out for a couple of hours as no staff to settle bill, I was left a threatening voicemail claiming they would take me to a small claims court. I went straight... More

Was this review helpful? Yes 5
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

NE England
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just arrived back today from a 4 night stay (National Holidays). Food was good with a range of choices,served efficiently by friendly staff. Our room was very airy and comfortable, recently decorated.Although we were at the front above the terrace and our windows were open a lot I did not smell any smoke and there were quite a few people... More

Was this review helpful? Yes 3
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Merseyside, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights and it is without a doubt the worst hotel i have ever seen in my life, dirty miserable rooms with a nasty smell, old sheets, thin old towels, dirty cold shower, THE LIST IS ENDLESS, this place either needs a small fortune spent for a complete refurb or just close it down. I wouldn't... More

Was this review helpful? Yes 2
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Warboys Cambridgeshire
Contributor
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a good position to visit many places of interest within 50 miles. The hotel is in a very good place to walk to the shops and is opposite the town park. There is a pretty lake a short walk away where many birds can be seen and there is a fun dragon in the water. The... More

Was this review helpful? Yes 1
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2014 via mobile

Stayed here during the royal Welsh show, I'd rather of stayed in a barn. Blood stained blankets pubic hair in the bath. And all over the floor... mildue and mould Around it, dirty towels never once changed the whole time I was there. Disgusting attitude from staff, the cleaners upstairs their mouths were like sewers front desk was not helpful... More

Was this review helpful? Yes 4
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Macclesfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

I stayed at the Glen Usk for two nights at the weekend and thoroughly enjoyed it. Helen, the General Manager, and all of her staff are very friendly and helpful and go out of their way to make you feel welcome. I had a lovely spacious single room with a very comfortable bed and a nice bathroom and everything was... More

Was this review helpful? Yes 2
Gemma A, Guest Relations Manager at Glen Usk Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

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Additional Information about Glen Usk Hotel

Address: South Crescent, Llandrindod Wells LD1 5DH, Wales
Location: United Kingdom > Wales > Powys > Llandrindod Wells
Price Range (Based on Average Rates): $
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Also Known As:
Glen Usk Hotel Llandrindod Wells, Wales

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Amenities

Bar / Lounge Restaurant
Official Description (provided by the hotel)
Located in the centre of Llandrindod Wells, overlooking Temple Gardens the Glen Usk Hotel offers a warm welcome for all visitors, whether the group or coach visitor, conference delegate, independent or family holiday makers and business visitors. The hotel boasts a restaurant overlooking the gardens with a fine table d'hote menu and a spacious lounge bar with access onto the ornate veranda. Entertainment for residents is held on a regular basis. There is a lift to all floors. ... more   less 
Number of rooms
79

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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