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All 3 Llandrindod Wells hotels

Metropole Hotel

4.0 of 5 Hotel   |   Temple Street, Llandrindod Wells LD1 5DY, Wales
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89%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
racheltracey r Bristol, United Kingdom
  • Overview
  • Reviews (645)
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  • Room tips (157)
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645 people have reviewed this hotel

Traveler rating
    363
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Danish first
  • English first
  • French first
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  • Any
English first
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely two night stay at the Metropole hotel. The staff were very friendly and helpfull. Our room was very clean. The food was excellant in both the resturant and the bistro. We made good use of the spa which was never over crowded. My only negative is some areas needed cosmetic tidy up, but overall a very... More

Was this review helpful? Yes 1
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear RachelTracey, Thank you for your positive feedback following your recent stay with us and I am pleased that you encountered friendly and helpful staff. I do try to keep on top of all aspects of maintenance but if there are areas that you feel need my particular attention I would be very pleased to hear from you. I hope... More

Brecon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have visited this Hotel several times before but the standards have decreased each time. On this occasion the Hotel and facilities had decreased even more. For example: The sauna for this second visit was out of order; there was no one on duty for us to have a massage despite advertised in the Spa leaflet as availability being each... More

Was this review helpful? Yes 1
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Sylvia, I was of course aware of your feelings having spent time talking to you and your partner. I am sorry that my explanation was not adequate to stop your disappointing feedback with which I have to disagree. I am delighted that you were well looked after by reception and Spencers. Regards Justin Baird-Murray Owner More

Brecon, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

After the sad loss of a family member, we decided to have a weekend away. Booking in could not have been more friendly and efficient. Our room was spacious, well decorated and spotlessly clean. The staff were delightful in all areas of the hotel; restaurant, bar and brasserie.We relaxed in the pool area and again everything was efficient and spotless.I... More

Was this review helpful? Yes
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Cariad, Thank you for your very positive feedback and I am delighted we were able to offer you a haven at a difficult personal time. We look forward to welcoming you back at happier times in the future. Regards Justin Baird-Murray Owner More

Brecon Beacons National Park, United Kingdom
Top Contributor
59 reviews 59 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed as a group of 9 for 2 nights. Front of house staff very polite and helpful.My mother was very quickly moved to a room with a walk in shower which was easier for her. This was not a problem at all.Each one of our 3 rooms was superbly decorated with lovely bathrooms. Each bedroom was absolutely spotless. I really... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Noshortcuts, Thank you for the very kind comments that you have made about your stay at The Metropole. We have very recently had a new computer system installed at the hotel which has added to the pressure on all departments of the hotel so it is doubly pleasing to read that you were well looked after. The housekeeping team... More

Petosky, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel room itself was fine. But our room was on the street side with some drunks making noise. Service was good. Breakfast was full Welsh. I did not care for the bathroom as the lights and fan were on an automated timer and would stay on for a time after using. It was hard to use it at night... More

Was this review helpful? Yes 1
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Lindalee, I am sorry you had a disappointing stay due to a disturbance in the street. Sadly these things can happen in any town hotel. I hope it will not but you off returning. I can assure you it is a very unusual occurrence. Regards Justin Baird-Murray Owner More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night as part of a coach party. I've stayed in some places on coach breaks where they put you in rooms in need of redecorating and refreshing whilst the better rooms go to 'full paying' guests. That didn't happen at the Metropole. Our room was beautifully decorated and really bright and clean. There was no mould... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Bidbod I was very pleased to read that you had enjoyed your stay at The Metropole. I hope we shall have the pleasure of welcoming you back again soon. Regards Justin Baird-Murray Owner More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a short break (2 days) in a family room. The room was clean,spacious and facilities good. Evening meal was excellent value for money. The breakfast was also good. The only minor gripes were many of the catering folk spoke little English and front of house staff were helpful but not well informed. The Spa facilities were brilliant!! Would... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Jane Thank you for your feedback following your stay with us and I was very pleased you enjoyed the Spa facilities and would return to the hotel. I will of course investigate the staffing issues you mentioned. Regards Justin Baird-Murray Owner More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had booked a Valentines deal via the website for the taster menu, champagne and stay. Unfortunately we broke down on the way, and because of the awful weather there was a huge wait on the breakdown recovery. What was worse was the fact the problem couldn't be resolved and we needed to be towed to a garage and a... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Jonni, How very kind of you to add such nice comments on Tripadvisor following your stay with us. I am delighted we were able to look after you so well and I hope we will be able to welcome you back to The Metropole again soon. Regards Justin Baird-Murray More

Jersey, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel for two nights and was slightly disappointed as this has been graded a four star hotel. The overall impression was the hotel was very tired looking and needed a bit of a make over. It was like stepping back in time. However we were greeted by friendly staff. We ate in the bistro twice. The food... More

Was this review helpful? Yes
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Nicki, I am pleased that you found the staff friendly and dinner in the Brasserie excellent. It is difficult to comment with some of your reflections on the state of the hotel as it is very personal to me as the owner. We are continually investing in the hotel and I think that given the nature of our location... More

chorley
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights here at the end of our holiday to break up the journey,and was not disappointed! The hotel is superb,a little quirky,but it is an old building,well renovated.The room is of very good quality,the staff helpful,but not intrusive and the food excellent.We arrived on the same day as a wedding reception was being held,and were concerned it... More

Was this review helpful? Yes
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review

Dear Anne, Thank you for your very kind feedback following your recent stay with us. I hope that on your next visit you will find the opportunity to make use of our wonderful Spa facilities. Regards Justin Baird-Murray Owner More

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Additional Information about Metropole Hotel

Address: Temple Street, Llandrindod Wells LD1 5DY, Wales
Location: United Kingdom > Wales > Powys > Llandrindod Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Hotel 4*
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Also Known As:
Metropole Hotel Llandrindod Wells, Wales

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
122

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Metropole Hotel and other travelers.
1 question
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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