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Caledonian Hotel

Quay St., Ullapool IV26 2UG, Scotland
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268 Reviews from our TripAdvisor Community

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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (93)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (10)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

The staff and the food were excellent but the rooms were shocking,they shouldnt really be letting them out they were that bad !My husband is in a wheelchair and we couldnt even get it through the bathroom door of the 1st room we were allocated the second wasnt much better,we had to take the drawer out of the dressing table... More 

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Aberlour, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Warm and friendly. Squeaky floor in my single room. Felt sorry for anyone underneath. Bar was shocking. No single malts to drink. 1 bottle left with 1 dram in it. There were two of us. Went to another establishment which had a full selection of malts.

Was this review helpful? Yes
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for posting your comment, We have since re-stocked with malt whisky - we had a busy few days prior. Thank you again for your comments More 

Liverpool, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago

This place needs work, an awful lot of it. If you are looking to rediscover the 1960's but in a bad way, then this is the place for you. Bed was dirty, the wind whistled through the windows and when I entered the bathroom I thought I'd stepped through a timewarp. The breakfast was OK though as were the staff... More 

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Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments i will pass them on to our head office to discuss More 

Inverness, United Kingdom
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing wrong with this hotel at all.the staff are all friendly and helpful.The rooms we had are just fine nothing fancy but clean with comfy beds and very quiet at night. Good breakfast before we set of on the bikes all washed down with loads of tea.Would come back with the wife no problem and I know she would love... More 

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Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments, we look forward to seeing you again in the future More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

2 rooms both tiny! Never slept a wink each night due to the noisiest floorboards ever! Both night those above came in circa 12 midnight and up 6am and every movement they made creaked so loudly. My mother in law had the same issue and her floorboards also creaked like mad - said she was scared to move the noises... More 

Was this review helpful? Yes 1
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments, we are sorry we failed to ensure that you enjoyed your stay with us. Thank you again for your comments as they let us know where we still need to improve More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night due to a funeral in the area. Hotel itself was clean and tidy, and staff were very helpful. I had a single room, which was the size of a postage stamp! Smallest room I have ever seen. Wouldn't recommend to anyone.

Was this review helpful? Yes 1
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments, yes i agree with you that some of our rooms are small therefore we offer a reduction of a price at the booking stage and we also state on quite a few websites that the rooms are 2 square metres in size (they are bigger than this) so people are aware prior to arriving. More 

Padstow, New South Wales, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is rather dated. The tartan carpet in the Lounge could have been laid properly. We were advised by our coach driver to be careful if we had a few drinks as walking across the carpet could make you feel more drunk than you were...lol! The shower was a bit difficult to operate and resulted in a very hot shower... More 

Was this review helpful? Yes
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments - I think the driver was spot on with regards to the fiiters of the carpet some 25 years ago - unfortunately there is not enough spare to have it re-straightened by sober fitters!! We offer wi fi in the bar & lounge areas and the reception team are more than happy to help you... More 

Kirkcaldy, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is in a nice location and has so much potential BUT wow is it missing the spot. The single room I had was very tired, the size of a cupboard and needing a major refurb, chasing the shower drops to get wet was not entertaining. The staff were polite but not helpful. There was no wifi service in... More 

Was this review helpful? Yes 1
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thnak you for taking the time to post your comments, we are sorry that you did not enjoy your stay with us - i have raised your comments with our team carry out the required actions More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Me and my partner love Ullapool! We've been there numerous times on holiday and normally have a cottage booked for a week. We decided to go up for a last minute overnight stay this weekend so we could spend Saturday and Sunday there. We arrived in Ullapool at 12noon on Saturday and check in is at 4pm, so we took... More 

Was this review helpful? Yes 4
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you for your comments, We are sorry that as a team we let you down and that you did not enjoy your stay with us. I have passed your comments on to our head office. Once again thank you for your comments More 

Sydney
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean, comfortable and the shower was hot. Being on the top floor we had a good view of the ferry terminal and waters beyond. The room could do with some updating, the breakfast was plentiful, the service helpful, and the price was right.

Was this review helpful? Yes 3
Andrewmac123, General Manager at Caledonian Hotel, responded to this review

Thank you very much for posting your review and your kind words More 

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