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Sonesta Maho Beach Resort & Casino

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1 Rhine Road | Maho Beach, Maho, St. Maarten-St. Martin
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35% off room rate
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1 room 1 guest
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Sonesta Maho Beach Resort & Casino
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2,735 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sonesta Maho Beach Resort & Casino
See the most recent reviews
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 7, 2013

I stayed at the Sonesta Maho from September 1st through September 6th and it was the all-inclusive package. I'm not sure it was really worth the money. The food was just okay, and the alcohol was bottom shelf. There are only 4 restaurants in the hotel that are part of the all-inclusive package: a buffet, the beach/pool bar, an Italian... More 

Was this review helpful? Yes 3
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We have duly noted your comments and observations as this will assist us in improving our services to all our guests. Thank you for letting us know of your experience while staying with us. More 

Queens
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed September 6, 2013

I've been on planes dozens of times and this was quite an experience to see the planes so close (what feels like an arms reach above your head). The beach in the morning outside the resort was quite and I was able to walk it alone at 6am before the world woke up. The food was good - we had... More 

Was this review helpful? Yes 2
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We are really happy that you enjoyed your stay with us and took the time to let us know of your experience. We do look forward to welcoming both you and your boyfriend at our resort in the near future. More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

Stayed at the Sonesta Maho for one week from August 22nd to 29th. Had some problems with the room for the first few days (toilet, A/C, towels) but everything worked out fine after that. We were upgraded to an updated room with roof and street view. Not a problem really; we wanted to stay out of the room as much... More 

Was this review helpful? Yes 3
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We have read your comments on your recent stay with us and is happy to know that you had a great time. As you can imagine, we do try our best to ensure that all guests have a wonderful and memorable stay at our resort and so it is appreciated when guests let us know of their... More 

St. Louis Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 4, 2013

Isn't the point of an all inclusive resort that you pay up front so you don't have to pay while you are there? That certainly did not feel like the case here. If you are not handing out 5's and 10's everytime you ask for a drink you are pretty much ignored. When asking for anything around the hotel I... More 

Was this review helpful? Yes 3
Administrator0813, Public Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We have read your review and would like to thank you for taking the time to let us know of your experience while staying with us. We do value our guests feedback as this enables us to improve on our services to all guests. With regard to your comment regarding the service in getting drinks, this will... More 

Isle of Wight, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 3, 2013

My wife and I were guests of the Sonesta Maho St. Maarten 18-22 August. Our check in was friendly but initially we experienced a problem with the staff's inability to find a key and lock for the in room safe. It was resolved the same day. The room was clean but old; it reminded me of a room in old... More 

Was this review helpful? Yes 2
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, Your comments have been duly noted and is very much appreciated. We would like you to know that we are currently upgrading our rooms and hope that this exercise will be completed within short. We are happy to know that you enjoyed your stay with us and we do look forward to welcoming you to our beautiful... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

My family and I had a wonderful stay. The staff, especially the maids and the waiting staff in the restaurants especially Basil, Marcia, and the other waiters and waitresses made every dining experience a joy and pleasure. The maid service was outstanding. We enjoyed ourselves so much we were treated like like family. We will return and will recommend your... More 

Was this review helpful? Yes 1
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guests, We are delighted that you had such a wonderful stay at our resort that you felt at home. It is always a pleasure to know that we have met, and/or exceeded our guests expecations. Thank you for taking the time to let us know of your experience and for recommending our resort to others. Of course, we... More 

Virginia Beach, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

We gave up our seats on our overbooked US Airways flight and they put us up at the Sonesta at Maho Beach. The property is nice, the pool and pool bar are great, and the food was very good. The location can't be beat. Everything is a stone's throw away, beach, another casino, and different restaurants.

Was this review helpful? Yes 3
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guests, Thank you for letting us know that you enjoyed your stay at our resort and we do look forward to welcoming you again in the near future. More 

Fort Worth, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2013 via mobile

Not the best resort but not the worst either. The service was great, food at the resort was ok but we wanted to try the local food and it was superb!! The beds were a little hard but bearable. Oh I was disgusted to find out that the drinking glasses in the rooms were rinsed in the bathroom sink instead... More 

Was this review helpful? Yes 2
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We are happy that you enjoyed your visit to St. Maarten as well as your stay at our resort. We have noted your comments and thank you for taking the time to let us know of your experience. We do hope that if you visit St. Maarten again that you will stay at our resort. More 

Stoney Creek, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

This resort is great. When we arrived originally they had sparkling wine and appetizers for us and took our bags to the room. When we arrived to the room we didn;t like the location and asked to move to somewhere closer to the pools. After moving I noticed I was missing my Iphone and the cleaning lady was just in... More 

Was this review helpful? Yes 1
Administrator0813, Guest Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know of the great experience you had on your recent stay with us. We look forward to welcoming you at our resort in the near future. More 

Lima, OH
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

This was our first time in St. Maarten and as an airplane enthusiast, there is no better place to stay. Animators were very friendly. There were always activities on the property. All Inclusive was great but service was slow. Do check out their sister property in Philipsburg. Use the bus to go around the island.

Was this review helpful? Yes 2
Administrator0813, Public Relations Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Valued Guest, We are very happy that you had such a great time on your visit to our lovely island and to our resort. Thank you for sharing your experience with us and we look forward to welcoming you in the near future. More 

Hotel Review Summarization

What travelers say

  • Very nice(30)
  • St Maarten(14)
  • Mullet bay(5)
  • Palm grill(3)
  • Pool bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (40)
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The Oasis Pool (73)

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