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Isles of Glencoe Hotel & Leisure Centre

Near Fort William, Ballachulish PH49 4HL, Scotland
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Isles of Glencoe Hotel & Leisure Centre
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Ranked #1 of 2 Hotels in Ballachulish
A recent review
4 of 5 stars Reviewed November 14, 2012
angelsteeds angelsteeds
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929 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Isles of Glencoe Hotel & Leisure Centre
See the most recent reviews
angelsteeds
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 14, 2012

My husband and I have stayed at the isles several times, the 1st time ten years ago for my 40th birthday! Where we had an upstairs room with floor to ceiling windows offering a fantastic view, hope we get this again !!! After a horrible year where we lost my brother to cancer, we decided to go back as a... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

It's great to hear that you've enjoyed your previous stays with us here at the Isles and are heading our way again to celebrate your birthday. I am so sorry to hear of your loss this year and hope that this break will do you all good and that the weather will be in your favour. We have rooms with... More 

Edinburgh
Top Contributor
149 reviews 149 reviews
62 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed November 12, 2012

The location of this hotel is stunning and the staff were very friendly, however I felt it was a bit 'tired' and could do with a bit of an update or makeover! The website makes it look better than it actually is. The evening meal was nice but not wonderful and a little expensive. The breakfast was buffet type and... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you for your feedback in relation to your recent stay with us here at the Isles. I do recognise as do my Managers that the Hotel is in need of an uplift and we are patiently awaiting new furniture for our Lounge and Restaurant. At the moment, we are also painting a number of our rooms, which is making... More 

scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 11, 2012

Lovely hotel with amazing views over loch. Bedrooms were spotless and spacious, breakfast was plentyful with good choice, dinner was very nice too, the staff were extremely friendly and helpful could not do enough for you. Would definately go back. A big thanx to ev1 at hotel for a lovely stay.

Was this review helpful? Yes 1
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Many thanks for such positive feedback in relation your recent stay with us here at the Isles. I am delighted that you enjoyed your stay and would return for another stay. I have passed on your thanks to the staff and look forward to welcoming you back again soon. Kind regards Tracy Mackintosh General Manager More 

Stirling, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 11, 2012

We stayed in this hotel for one night as we were attending a function. The location is good as the scenery is beautiful and rooms overlook the loch. Parking is plentiful. This is a large hotel and I have to agree with other reviewers in that things look a bit worn (carpets etc). The heating wasn’t working in our room... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you for your comments regarding your stay with us here at the Isles in October. I am pleased that overall you enjoyed your stay. I apologise for the confusion with menus and have brought your comments to the attention of my F&B Manager, who will take this forward with his team to ensure that they know what menus are... More 

Glasgow
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2012

Hotel in beautiful location, bedroom and public rooms well heated. The Staff were excellent and their positive attitude in dealing with guests helped to make the break memorable. The food was delicious and piping hot. A big thankyou to all the Staff. The furniture in the the lounge is tired but no doubt this will be addressed in due course.

Was this review helpful? Yes 3
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you very much for your feedback regarding your recent stay with us here at the Isles. I am delighted that you enjoyed your stay and have passed on your thanks to the staff. We do recognise that the Lounge furniture is getting tired and hope that we will have new furniture by next year. I look forward to welcoming... More 

Irvine, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012

Excellent hotel worthy of 4 stars. The room was spacious modern and clean. The food was great. The kids have a playroom. There is a log burner in the middle of the lounge that is huge artistic and very heart warming in the winter. Get into the pool in the morning I would say as when we there the locals... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. I am delighted that you enjoyed your stay and thank you for indicating that you thought we are worth 4 stars. I have passed on your comments to my staff who are all delighted by your feedback also. We do cater for coaches as well as individual guests and... More 

fife
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2012

This is our second visit this time with our dog. The peace & tranquility we find here are amazing,the views across the water early morning are postcard perfect try for a ground floor room with patio doors. We didnt have the food because there is a fab pub in the village 5 mins walk away serving great lunches & dinners.... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

I am so pleased that you enjoyed your stay again with us and that you brought your dog this time too. I have passed on your comments to the staff and they are delighted that you have mentioned them as they all work so hard to ensure that our guests enjoy their stay with us. I am glad that you... More 

Erskine, Scotland
1 review
5 of 5 stars Reviewed November 9, 2012

We have stayed at this hotel twice, this time in November 2012 and both times we have thoroughly enjoyed our stay. Angie was extremely friendly and helpful as were all the staff. Our room was exceptional and the views from the room were oustanding. Nothing was a bother to any of the staff and we would certainly visit the hotel... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you very much for your comments in relation to your most recent stay with us. I am delighted that you enjoyed your stay again and have passed on your comments to Angela and the staff. I look forward to welcoming you back to the Isles again soon. Kind regards Tracy Mackintosh General Manager More 

edinburgh
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 8, 2012

Came up on a coach holiday, staff were always friendly and helpful and couldn't do enough for you. Food was great with a good choice, room was good with a view of the loch, would reccomend to anyone, I will be back to stay again.

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Many thanks for your comments regarding your recent stay with us. I am delighted that you enjoyed your stay and the food and have passed on your comments to my staff. I look forward to welcoming you back to the Isles again, be it by coach or by car. Kind regards Tracy Mackintosh General Manager More 

Paisley, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 6, 2012

The Isles of Glencoe Hotel is located in a stunning location and we found it to be well run but needing a bit of TLC, We had a great room with patio doors onto the grassed area between the hotel and the Loch. The staff were very friendly and helpful but the hotel fals just short of being brilliant. There... More 

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review

Thank you for your feedback in relation to your recent stay with us. I am pleased that overall you enjoyed your stay and would return. I do recognise as do my Managers that the fabric of the Hotel is in need of an uplift and we are currently decorating a number of rooms and looking at new fabric for our... More 

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