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Ockenden Manor Hotel & Spa

Ockenden Lane, Cuckfield RH17 5LD, England
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Certificate of Excellence 2014
Ockenden Manor Hotel & Spa
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Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
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435 reviews from our community

Traveler rating
    224
    115
    53
    27
    16
See reviews for
50
264
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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    (93)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

If you have any special occasion or just simply wants to enjoy yourself than this hotel & Spa is exactly for you. I spent there a whole weekend with my girlfriend and I have to say we were both amazed! The staff was very knowledgable and friendly. The food was mind blowing!! Well done guys.. We'll be returning :)

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Sussex
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visiting and old country house hotel has a certain smell of wooden fires burning just what you want in UK during winter. We had booked lunch in the restaurant. We chose the Sunday Lunch menu and were not disappointed, excellent starters and the Roast Beef as we like i.e. rare although you could have had it medium or well done.... More 

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Felpham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Merrick Suite as upgrade lovely, as was champagne. Bar staff discrete yet attentive with cosy ambience. Looking forward to meal but expectations dashed. Overall a beige meal, with poor seasoning. Starter leek and potato soup , vivid pea green sheen and tast,with toasted cheddar and bacon sarnie which was highlight of the three courses. Main cod curry, surely a trades... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Lovely pool but Ladies Changing Room was a mess & steam room not working... Shared with the only member of staff seen on front desk and she shared that they were short staffed and she couldnt do anything about it at the moment. Not what we were expecting on a relaxing luxury break.

Was this review helpful? Yes 1
Wadhurst
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed for one night at the beginning of January and had a wonderful experience. Upon arrival we checked in with very friendly staff and were shown to our lovely room, which was very well appointed with a large four poster bed, and modern bathroom. We immediately went to the Spa which is located behind the hotel... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We arrived at about 5pm and took time to enjoy the spa which was lovely. When we arrived back about 6pm I enquirer about our drink with the package and was told I'd have to send the voucher the the reception despite having done this when u booked. I sent it anyway and then was told the staff where having... More 

Was this review helpful? Yes 1
London
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here from my husband's birthday. The main driver was the Michelin star restaurant, I was umming and ahhing about staying because we are quite local and the hotel didn't seem of the same standard as the restaurant and it wasn't a cheap add on, but I decided to splash out given the occasion and I'm glad I did.... More 

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London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I write reviews on occasion where I think i'd like to know before booking if I was considering visiting and overall we found the visit slightly disappointing. The hotel is billed as 5star and this was not our experience. Despite the bedroom on the ground floor being rather spacious, nicely decorated with a great bed and bathroom but this was... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've never written a review on a hotel, but this really is very good. Staff are great, as is the hotel's ambience, food, location and rooms. Spa is fantastic, couldn't fault it. The staff make you feel very welcome and relaxed - they couldn't do more for us. We have already recommended it to friends.

Was this review helpful? Yes 1
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Delighted we are your 1st review and that you had a wonderful break, i look forward to welcoming your friends. With kind regards Adam More 

London, United Kingdom
Top Contributor
262 reviews 262 reviews
35 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived here at 5pm on a Saturday but had tro leave before 10am the following morning so (a) weren't really able to fully make use of everything and (b) made it an expensive stay but what we did see, we liked. We were attending a 50th birthday celebration locally and our greeting on arrival was very friendly and professional.... More 

Was this review helpful? Yes 1
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your kind comments, I am pleased you enjoyed your stay and it is a shame that you could not make use of the spa. Hopefully next time you will be able to arrive earlier and depart later and make full use of the Spa facilities Kind regards Adam More 

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Additional Information about Ockenden Manor Hotel & Spa

Address: Ockenden Lane, Cuckfield RH17 5LD, England
Phone Number:
Location: United Kingdom > England > West Sussex > Cuckfield
Price Range (Based on Average Rates): $$$
Number of rooms: 28
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Also Known As:
Ockenden Manor Hotel And Spa
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex

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