We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ockenden Manor Hotel & Spa

Ockenden Lane, Cuckfield RH17 5LD, England
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Certificate of Excellence 2014
Ockenden Manor Hotel & Spa
Management photos View all
Browse nearby
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Write a Review

446 reviews from our community

Traveler rating
    227
    119
    56
    27
    17
See reviews for
50
271
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (93)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (130)
All months
Horsham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went here with 2 girl friends for afternoon tea. The hotel is very old but beautiful ! I'm gluten free so I called the hotel a few days before our visit to see if they would cater for my dietary requirements - they were more than helpful. The chefs made a delicious afternoon tea for us and the waiter was... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am delighted that you enjoyed your afternoon tea; we do offer gluten free afternoon tea along with lactose free afternoon tea if booked in advance. The drawing room currently is popular with its log fire to sit in front of. Regards Adam More 

Interested in Cuckfield?
Get deals, advice and ideas on what to do.
Brighton, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just returned and whilst our stay had some highs we ended up feeling a bit deflated on our departure. We stayed here a few years back in the spa block and had such a good time we had always meant to return - 3 years later we were back prompted by a gift voucher and memories of the amazing spa.... More 

Was this review helpful? Yes 1
Steyning, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm not too sure how to review this hotel. The building itself is an old Elizabethan Manor and is atmospheric including creaking floor boards and open fireplaces. The welcome was very friendly and warm. At the end of the day it is a very comfortable 3 star hotel. However it has a Michelin star restaurant which on the night was... More 

Was this review helpful? Yes
Sevenoaks, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We visited for my husbands birthday - we arrived to a rude, frosty reception, as we were shown to our room there were towels and dirty laundry scattered everywhere, we stayed in the lily room which cost £289 - disgusting bathroom; missing flooring, old paint work, rusty filthy toilet brush, broken plug in sink, broken window, ridiculous lock on the... More 

Was this review helpful? Yes 2
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your comments regarding your visit, I know we discussed your valuable feedback with you after your visit in October. With kind regards Adam More 

Sevenoaks, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here a number of times. It has a lot going for it. Nice rooms (we like the Charlotte on the ground floor of the main building) and the food has always been first class. The only fly in the ointment is the reception (both physical and personal). It appears to be the cupboard under the stairs as... More 

Was this review helpful? Yes
Hove, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed a short getaway for Valentines day, spent the day relaxing in the spa, evening meal in the restaurant and overnight at the hotel. The facilities in the spa were great with an outdoor hottub, indoor/outdoor heated pool, sauna, steam room etc. with an area to relax and have a bite or drink. The restaurant was fantastic, service amazing... More 

Was this review helpful? Yes
Colchester, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked thru Wahanda a midweek spa retreat - hotel, spa + therapy, breakfast. Room - Upgraded to a room with 4 poster bed and sofa (Charles Room). Freshly made biscuits with tea and coffee making facilities. Very clean and full of character. Easy to relax! Spa - Extremely clean and everything in full working order. We spent most of... More 

Was this review helpful? Yes
OckendenManor, General Manager at Ockenden Manor Hotel & Spa, responded to this review

I am delighted you enjoyed your visit and that we were able to upgrade you on the day. We find guests love swimming in the outdoor pool when it is chilly outside especially if its snowing. Breakfast is served until 9.30 during the week and 10am at weekends. Kind regards Adam More 

Robertsbridge, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just had a lovely two days at Okenden Manor Hotel with some friends who we were treating for a birthday. We have stayed before and yet again had a wonderful stay with superb food, wine, service and hospitality. The staff were very attentive at all times. The Spa facilities are excellent and the treatments were topnotch! We stayed in "Victoria"... More 

Was this review helpful? Yes
OckendenManor, General Manager at Ockenden Manor Hotel & Spa, responded to this review

I am pleased you all enjoyed your birthday visit, the Victoria is very popular with its view towards the South Downs and wonderful, roll top bath to relax in. I look forward to welcoming you back perhaps for another birthday celebration More 

London
Contributor
14 reviews 14 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed it with a friend in January. Our room was the Thomas Suite-which is a small bedroom, tiny (freezing) bathroom and large lounge area. The suite is set out in the loft area so lots of low beams and interesting lil nooks to sit in!! The bedroom itself is small. We did not use the bathroom at all for... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It is the attention to detail that makes Ockenden special. Our room was full of character and so clean and comfortable. All staff are pleasant, professional and helpful. For example, our feather duvet was immediately changed at our request to a non-allergenic one. Facilities in the room are also of a high standard. A relaxing atmosphere in the restaurant together... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ockenden Manor Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ockenden Manor Hotel & Spa

Address: Ockenden Lane, Cuckfield RH17 5LD, England
Phone Number:
Location: United Kingdom > England > West Sussex > Cuckfield
Price Range (Based on Average Rates): $$$
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity and Odigeo so you can book your Ockenden Manor Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ockenden Manor Hotel Cuckfield
Ockenden Manor Hotel And Spa
Ockenden Manor Cuckfield
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (32)
Viewed
Dining (8)
Viewed
Pool/beach area (9)
Viewed
Room/suite (23)
Viewed
Business center/function rooms (2)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay