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Ockenden Manor Hotel & Spa

Ockenden Lane, Cuckfield RH17 5LD, England
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Ockenden Manor Hotel & Spa
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Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
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413 reviews from our community

Traveler rating
    215
    109
    50
    25
    14
See reviews for
47
250
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were given a lunch voucher for our Wedding Anniversary and had the set lunch with a glass of Champagne. The staff were very attentive. On arriving we were shown to our table and given our champagne. We then chose our starter and main course. Some bread arrived and I seriously haven't eaten bread so tasty before! Both the starter... More

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Aartselaar,
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We paid a visit to this elegant manor at least 20 years ago. As we saw in the Michelin guide that they had now one star, and on their website that there was also a large spa, we stayed there from march 27 to march 30 2014. The star is more than justified, the spa is indeed large and has... More

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I have just returned from Ockenden Manor Spa - I paid £48 for a floatation tank experience. I was expecting great things... The tank and the floating were amazing and would highly recommend - just not here. The room was disgusting absolutely filthy with a rotten door, rotten skirting boards and chunks missing from the plaster on the wall. The... More

Was this review helpful? Yes 1
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have been coming to Ockenden Manor for years, and will not be going back after our last experience. Standards have slipped, and the hefty prices are not justified. The staff were inexperienced and pompous, the amenities laughable (tatty old robes just will not do), and the whole place needs a good scrub. Such a shame! The whole experience was... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Could not have asked for any more. We stayed with a 6 month old baby and was worried before arriving but loved it from start to finish and our daughter was welcomed too. The room was more than we could have hoped for. We had afternoon tea and dinner. Needless to say it was amazing and the staff are so... More

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Worthing, United Kingdom
Top Contributor
135 reviews 135 reviews
11 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was wonderful. We were in Charlotte, a lovely room, with an Oriental theme. The room had views looking out onto the garden, and was nice and quiet. The decor was lovely and the furniture was old and gorgeous. The bathroom was also beautiful. We had a great night sleep also, which is what really counts. Very comfortable bed!... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We had a non-residential spa day package. After a morning of raised eye brows because the sauna, indoor jacuzzi, poolside shower were out of order, were not mentioned at check-in, we were able to relax more after the lovely massages. An interesting conversation with other guests about the very "light" lunch and non functioning amenities, was strangely comforting that we... More

Was this review helpful? Yes 2
Suffolk
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were staying here because I had implant surgery booked at the Implant Centre in Haywards Heath. The hotel was ideally placed for this and was an excellent treat to myself to make the trip seem more like a holiday than a chore. We enjoyed looking round the village and also visiting the spa. Throughout our stay the staff were... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We've eaten here for years, usually luncheon, sometimes dinner. And I loved the Ladies' Dining Club, way back. But when I had the spa treat in the spring it was shockingly disappointing, and I am being kindly. The spa itself was fine, a few things not working as other guests told me was usual, but the pool is OK and... More

Was this review helpful? Yes 2
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am sorry that you had a disappointing experience after 40 years of visiting when you came in April. I have searched my records and have no letter on file although I am unsure whom you spoke to as I do not have a secretary. I was on annual leave during 2 weeks of April, which may be why the... More

Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2014

Lovely quirky hotel. Our room Lily was very nice although the décor was a little dated. Extremely clean with everything you needed in the room. The bathroom was in need of some attention - cracked tiles, very low water pressure in the overhead and hand held shower, tiny bath towels only big enough to dry your leg and a very... More

Was this review helpful? Yes 1
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Additional Information about Ockenden Manor Hotel & Spa

Address: Ockenden Lane, Cuckfield RH17 5LD, England
Phone Number:
Location: United Kingdom > England > West Sussex > Cuckfield
Price Range (Based on Average Rates): $$$
Number of rooms: 28
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Also Known As:
Ockenden Manor Hotel Cuckfield
Ockenden Manor Hotel And Spa
Ockenden Manor Cuckfield
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex

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