We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ockenden Manor Hotel & Spa

Hotel website
Hotel deals
Ockenden Lane, Cuckfield RH17 5LD, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ockenden Manor Hotel & Spa
Professional photos View all
Browse nearby
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Ockenden Manor Hotel & Spa
Write a Review

469 reviews from our community

Traveler rating
    238
    126
    56
    29
    20
See reviews for
57
282
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (116)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (130)
All months
Worthing, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Set in verdant countryside this charming old manor house provides a perfect setting. Together with a modern spa it has everything you need for a relaxing overnight stay. The food both in the spa and restaurant is excellent and diet busting.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked the midweek spa break as part of our wedding celebrations and were not disappointed. I have stayed in a few hotel/spa establishments and this was superior by far. The hotel was elegantly decorated without being too stuffy, rooms clean and well presented. Dinner was outstanding- possibly the best desserts I have ever tasted. They accommodated our dietary requests... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for choosing Ockenden Manor for your mini moon, I have passed your kind comments onto the team and we hope to have you back next year for your anniversary. With kind regards Adam More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited Ockenden Manor for a one night spa break with my mum and sister on Monday 13th April. The service in the hotel, restaurant and spa was excellent. From my initial booking phone call, the staff were helpful and flexible (we wanted a triple room, de-caf teabags, a pregnancy massage etc), all of which they were ableand willing to... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your lovely review, the junior spa suites are perfect for a girlie getaway as they make a comfortable triple room with the terrace area overlooking the South Downs. We find the walks from the hotel perfect offering 8 within the locality. With kind regards Adam More 

Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 6, 2015

We had booked for dinner in March for my daughters 17th birthday celebrations. On arriving we enjoyed a glass of bubbles in the lounge before going into dinner. From start to finish the whole meal and experience was exquisite! I have eaten at many top hotels and this meal certainly exceeded all our expectations . Lovely friendly staff .The puddings... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am delighted that you chose Ockenden for your daughters birthday celebration and that you enjoyed the experience. I have passed your compliments to Jack the pastry chef for you. The team look forward to welcoming you back in the future. With kind regards Adam More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2015

Checked in for one night enjoyed the spa all day. There could have been more supervision of the limited relaxation chairs as people were holding chairs for hours with little more than magazines. Apart from that the facilities were lovely. We went for dinner afterwards and it was perfect. After eating in many many Michelin restaurants this food and service... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your lovely review and I have passed on your comments to Stephen Crane our Head Chef. I have noted that you struggled to get a relaxation chair as your found people holding chairs we do try to monitor this although it can be difficult at times. With kind regards Adam More 

1 review
5 of 5 stars Reviewed March 31, 2015

I stayed in the spa suites and found my room immaculate. I arrived on the 26th of March until the 28th Where I had lunch with some business colleagues. The food and staff were incredible. All I can say is I would definitely use Ockenden manor again,it was amazing.

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for using the Ockenden for a business lunch, I am delighted that you found the Spa Suites immaculate, they are the largest rooms within the hotel with views over the South Downs from their terraces, I hope you can visit us again in the summer to make use of them. with kind regards Adam More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 29, 2015

Booked online the night before and unfortunately the booking system failed. They made up a table for us in the bar area but didn't put a table cloth on or give us cutlery or napkins until after we had started eating. They brought food without tea first. There was no discussion regarding dietary requirements. They brought us a complementary glass... More 

Was this review helpful? Yes 2
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am very sorry that the online booking system failed and that we were not expecting you and that this caused confusion regarding the afternoon tea. Our bread is baked daily and so I am disappointed that you thought it a little stale and didn’t enjoy the fillings - I have shared your concerns with the Pastry Chef. I hope... More 

Bookham
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 29, 2015

The staff were welcoming and helpful at the spa - even though we were 40 mins early. Serene surroundings and professional front of house staff got the day off to a great start. The facilities were good quality and I loved the swimming pool being both indoor and outdoor. The therapists were great - again friendly but also professional and... More 

Was this review helpful? Yes 1
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am delighted that you found the staff welcoming and helpful in the Spa. We do find that the linked indoor and outdoor swimming pool are very popular along with the hot tub with its views over the Sussex countryside. I have passed your comments onto the therapists regarding your treatments and they were pleased you enjoyed them I look... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 27, 2015

A two night trip to Ockenden Manor was my birthday present from my wife. It didn't start out well when she tried to arrange a bottle of champagne waiting in our room which would have cost almost £100!! Extortionate! When we arrived, we were greeted by a lovely room in the Manor House overlooking the wonderful gardens. The room had... More 

Was this review helpful? Yes
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your review, we offer a wide selection of Champagne’s and Sparkling wines from £33.50 to £295.00. I am pleased you enjoyed the restaurant and your dining experience and that you found the staff cheerful and courteous and have passed your feedback to the restaurant team and kitchen. I can only apologise for the receptionist who did that... More 

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 27, 2015

I went to the Ockenden this week to buy a Taster Menu voucher & a cash voucher to the value of £277. I was told the only way they could help me was by buying it on their own website? I waited in a doorway by the office whilst someone filled the form in only for the system to fail... More 

Was this review helpful? Yes 1
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

I am very sorry you found buying a gift voucher difficult. I understand that the American Express payment system was down when you were trying to purchase them at the hotel and as you wished to use your company credit card we did suggest that you could do the purchase at home from our website as we didn’t know how... More 

Questions? Get answers from hotel staff and past guests. Ask a question

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Room/suite (25)
Viewed
View from room (4)
Viewed
Hotel & grounds (33)
Viewed
Dining (9)
Viewed
Bathroom (9)
Viewed
Pool/beach area (9)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities