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All 1 Cuckfield hotels

Ockenden Manor Hotel & Spa

Ockenden Lane, Cuckfield RH17 5LD, England
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Ranked #1 of 1 hotels in Cuckfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
NirakMunich Munich, Germany
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  • Reviews (386)
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  • Room tips (97)
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386 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Any
English first
Munich, Germany
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for three nights in the Ockenden Manor recently and can only recommend the hotel. We had a very nice big room and they were more than Gracias when our daughter joined us for Part of the stay. The staff is extremely Hospitale and helpful be it at the reception, the restaurant or the SPA which is certainly the... More

Was this review helpful? Yes 1
Crawley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 3 days ago NEW

A lovely Afternoon Tea in very pleasant surroundings. We would have been better off with a slightly bigger table though as things were a little squashy although the waiter did bring a second small table over to help.

Was this review helpful? Yes
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a relaxing day at the spa with a friend. Great treatments, great pool, jacuzzi, hot tub and more - really well maintained and clean throughout. Outside pool particularly nice - just the right temperature.Will return soon.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for two nights, bed and breakfast. The hotel is old and atmospheric. The common parts are reasonable, but some money could be spent upgrading some threadbare sofas in the sitting room. The garden is interesting and quite well maintained. On the first night we had dinner. The food was excellent (better than the previous time that we had... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little hiccup at the beginning when I called to book for treatments based on their minimum spend of £120 inc spa use, our treatments came to over £245 but the receptionist wouldn't let us book and said we have to spend exactly £120 or over each so I spoke to the general manager and explained how I couldn't understand... More

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Surrey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to Ockenden Manor with my mum and we had a wonderful time! The spa is fantastic, I had a massage (although quite expensive) which was one of the best massages I had ever had and was well worth the price! The service was great and our room was so spacious and quiet! The spa was so great, the... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visited Ockenden Manor using the spa first. Indian head massages to die for, with exceptional and attentive staff. Then used the rest of the Spa facilities, which were excellent. Very clean and comfortable. Then to end what was a perfect afternoon we dined in the restaurant. The service was first class, we listened to the recommendations and ordered accordingly... More

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Cheshire UK
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the hotel previously and the service is consistently excellent. Three of us had supper in the restaurant and I have to say, this time the meal was sensational. We all had different first courses, main course and pudding and with out exception, we were stunned by each dish, hats off to the Chef! The rooms are... More

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Haywards Heath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am very fussy about spa's and have visited a few and as a day spa it's absolutely wonderful. The facilities are top notch the food is lovely and the staff are incredible. Nothing is too much trouble and they do everything to make you feel welcome. I have 2 niggles 1. children should not be allowed in a spa,... More

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Purley, United Kingdom
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Spoke to someone at this pompous hotel today with a view to booking rooms for my daughter's wedding next year, June 2015. Was told I would have to pay, the FULL amount now if I booked the suite and 6 rooms. Excuse me! It's nearly a year away. So they would have my money for all that time and make... More

Was this review helpful? Yes 2
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

To confirm individual reservations we have for many years required the 1st night as a deposit and your statement is incorrect regarding refunding cancellations, Our cancellation policy is 4 days prior to arrival and we will automatically refund your deposit. More

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Additional Information about Ockenden Manor Hotel & Spa

Address: Ockenden Lane, Cuckfield RH17 5LD, England
Phone Number:
Location: United Kingdom > England > West Sussex > Cuckfield
Price Range (Based on Average Rates): $$$
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Also Known As:
Ockenden Manor Hotel And Spa
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex

110 photos of this hotel

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Pool/beach area (8)
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Hotel & grounds (27)
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Family/play areas (1)
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Pool/beach area (2)
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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