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Bay Gairloch Hotel

Hotel website
Highland Region, Gairloch IV21 2BL, Scotland
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Bay Gairloch Hotel
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed today NEW

Stayed here for a weekend booked on late rooms. Unfortunately whilst we were there car broke down so we had to go to reception for help. Unfortunately we were met by one of the rudest reception staff iv ever come across who seemed to get angry at guest due to her being unable to speak English!! If you don't want... More 

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Battle, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My husband and I have just spent a week at the Gairloch hotel on a Shearings coach holiday. The building looks very impressive on the outside - and that is where it ends. Inside it looks more like an old people's nursing home!! Ok our room was fine but we paid quite a lot extra for a premier room -... More 

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Ashford, Kent
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I visited this hotel as a Shearings holiday. The hotel had only been open for the season 2 and a half weeks and it showed. The service in the dining room was appalling the waiter kept getting the meals wrong, and had to wait ages between courses. Food was not up to much either. The bedroom was adequate but the... More 

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Thank you for taking the time to review your stay with us. Some of the TV sets are coming to end of life status and hopefully will be replaced this winter. However I can assure you the difference in the waiting staff 5 weeks down the line is significant. More 

milton keynes
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

On our way back from a shearings coach holiday such a long way to Gairloch Scotland and in my opinion not worth it ! Hotel we stayed in going up was great but when you get to Gairloch Hotel it all changes the hotel is old and tired needs remodinising .The staff are not trained in the restaurant and European... More 

Was this review helpful? Yes 1
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Sorry to see that you did not enjoy your break. The staff are trained but we have only recently reopened and they are all new and getting better by the day. Thank you for your review! More 

Christchurch, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have visited this hotel for a number of years and have never been disappointed. Tony and crew do a great job. I think the food is good and they will cate to your needs but you have to ask. This place is simply wonderful. I can't wait to go again!

Was this review helpful? Yes 1
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Janet, Thank you for the lovely review, we look forward to seeing you later in the year! More 

Edinburgh, United Kingdom
Top Contributor
56 reviews 56 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly and welcoming staff. Decent if uninspired food. Very good value for money. Amazing building and of course a stunning location. Lousy beer choice in the bar; Tetley's or Carlberg, only! No Scottish beers, not even in bottles. WiFi didn't really work. More good than bad though and I would come back again.

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Guinnog, Happy to see you would come back again, could not agree more with your comments including choice of beers. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel, fantastic sea views worth the extra payment, pleasant staff, restaurant manager was very helpful, good holiday, usual Shearings standards but great value, clean, good food, rained a lot but that's Scotland.

Was this review helpful? Yes 1
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Keith, Glad to see that you enjoyed your stay and look forward to welcoming you back! More 

Stockport, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have just returned fron the Gairloch hotel a long way but well worth the journey for the scenery alone. The hotel had just opened after the winter break but was warm and clean. The food was very good in chose and quality, all the staff were friendly and helpful from the manager down to the waiters and cleaners, all told... More 

Was this review helpful? Yes 1
TonyThomas2012, Manager at Bay Gairloch Hotel, responded to this review

Ian, Thank you for taking the time to post your review. I will pass on your comments to all staff concerned and we look forward to welcoming you back sometime in the future. More 

Bristol, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 19, 2014

The staff were very friendly, the meals were good. Unfortunately we were very disappointed with the following, The window frame in our room was filthy, The crumbs under our dining table stayed with us for the duration of our stay, the main entrance was the smoking area with the sand bucket, so when entering or exiting the hotel you walked... More 

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Was this review helpful? Yes 7
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

GREN R, im , happy to see there were some aspects of your stay you enjoyed ie food , staff friendliness comfy bed I only wish you would have registered your misgivings at the time of youre stay to give us a chance to rectify them , More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2014

Stayed at the Gairlloch hotel 2nd week in September. We travelled as a couple self drive and met my mother & niece who travelled by coach. The hotel was clean and comfortable set in a stunning location. I didn`t pay extra for a sea view but got one anyway. Plenty to see and do through the day with a car... More 

Was this review helpful? Yes 4
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Steve, thanks for the positive review of your,e stay I hope to see you again in the future along with the rest of the team here. More 

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