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Bay Gairloch Hotel

Hotel website
Highland Region, Gairloch IV21 2BL, Scotland
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BREAKS STARTING FROM £99
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Bay Gairloch Hotel
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153 Reviews from our TripAdvisor Community

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Traveler rating
    49
    61
    27
    10
    6
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • French first
  • Italian first
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    (153)
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    (19)
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    (87)
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    (47)
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Settle, UK
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a couple of days. The hotel was very quiet when we arrived which I really liked. Our room was superb - with a large main room, pleasant bathroom and a small dressing room too. Bed was comfortable. Best of all was that, on the evening of our arrival, we had beautiful views out over the sunny(!)... More 

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Liverpool, England, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from this wonderful Bay hotel. Efficiently run, relaxed atmosphere friendly smiling staff. The food was well above average, consistent quality ingredients making for flavoursome dishes and variety and choices to suit all tastes. Waiters worked many tables at a time with speed and efficiency. Difficult to understand some of the previous negative comments. The dining room experience was... More 

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Hi Jackie, Thanks for the lovely review, glad you enjoyed your break so much. We look forward to welcoming you back in the future! More 

Scotland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to gairloch hotel with my wife for two day break . Hotel sits on a great position looking out to sea Skye can be seen in the distance . We had a room with sea view on the ground floor which was very good, clean , with lovely on suite loads of hot water . We were on dinner... More 

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Thank you for your time to post this lovely review! I will pass your comments onto the staff. Hope to see you back here in the future! More 

Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are just back from a 7 night stay at this hotel. Yes, the building is a little tired and could do with a little updating but I disagree with earlier comments about the dining room. Our waiter, Lehal was fantastic and I was impressed with the efficiency of the service. No sooner had the first course been cleared than... More 

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Lynne, Thanks for the positive review, I will pass your comments on to Lehel. We look forward to seeing you again. More 

Canberra, Australia
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Would have been glorious in its day. Still comfortable and good value. We had a lovely, light filled twin room looking out to sea. What a view! Comfortable beds. Bathroom had just a bath (no shower) but that was fine. If you're worried by a bit of peeling wallpaper, move on, but if you like a big, comfy, friendly place... More 

Was this review helpful? Yes
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Pixie, Thanks for the nice review, glad you enjoyed your stay and thought we were value for money. See you again! More 

Glasgow, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arrived early evening and asked for accommodation. We were given a lovely superior room with loch view for way less than the rack rate. Decorated beautifully and quite opulent. The bed was so comfortable I had to look for the make. Plenty of hot water despite the place being almost full. Breakfast was a lower standard than expected. Despite advertising... More 

Was this review helpful? Yes 1
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Wendee, Thanks for the nice review, glad to see you enjoyed your stay. Haste ye back! More 

Erskine, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I enjoyed our recent break at this Hotel. Although it is a little tired in appearance it is very clean and comfortable. The food is good and the staff were very attentive, Especially Craig the Restaurant Manager who does an exceptional job. He is a real asset to the hotel, not only in the restaurant. On advice... More 

Was this review helpful? Yes 2
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Alex, Thank you for the nice review. It will give a much needed boost to staff morale after the recent spate of poor reviews we have received. I will pass your generous comments on and we look forward to welcoming you back in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend booked on late rooms. Unfortunately whilst we were there car broke down so we had to go to reception for help. Unfortunately we were met by one of the rudest reception staff iv ever come across who seemed to get angry at guest due to her being unable to speak English!! If you don't want... More 

Was this review helpful? Yes 4
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Thank you for taking the time to review your stay with us. I have spoken at length about your review to the receptionist you mention and there is a communication barrier which will only improve with experience as she is new to the job. However there is no excuse for rudeness but she has assured me that there was a... More 

Battle, United Kingdom
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I have just spent a week at the Gairloch hotel on a Shearings coach holiday. The building looks very impressive on the outside - and that is where it ends. Inside it looks more like an old people's nursing home!! Ok our room was fine but we paid quite a lot extra for a premier room -... More 

Was this review helpful? Yes 7
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Thank You for taking your time to post a review of your stay with us. All the staff are new and I am sorry you felt rushed at meal times. As they read the reviews posted and as you can see from previous postings the complaints about service being slow so they have over compensated in their efforts to please. More 

Ashford, Kent
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I visited this hotel as a Shearings holiday. The hotel had only been open for the season 2 and a half weeks and it showed. The service in the dining room was appalling the waiter kept getting the meals wrong, and had to wait ages between courses. Food was not up to much either. The bedroom was adequate but the... More 

Was this review helpful? Yes 3
TonyThomas2012, General Manager at Bay Gairloch Hotel, responded to this review

Thank you for taking the time to review your stay with us. Some of the TV sets are coming to end of life status and hopefully will be replaced this winter. However I can assure you the difference in the waiting staff 5 weeks down the line is significant. More 

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