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Brackenborough Hotel

#1 of 3 Hotels in Louth
Certificate of Excellence
Cordeaux Corner, Louth LN11 0SZ, England (Formerly Brackenborough Arms)
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Brackenborough Hotel
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Brackenborough Hotel
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342 reviews from our community

Traveler rating
    223
    81
    27
    8
    3
See reviews for
51
136
17
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (84)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (94)
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Cleethorpes, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a lovely overnight stay and meal in the bistro. My husband surprised me for my birthday as we got married here 7 years ago and love this place. Brought back a lot of happy memories. Staff very friendly, gorgeous meal in the bistro, very quick service. Bed very comfy had a great nights sleep. Excellent full English breakfast .... More 

Was this review helpful? Yes
Padiham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 night. Room was very comfy and clean. Staff very helpful and friendly. Good meal in the Bistro and reasonably priced on the Early Bird Menu. Only 1 small criticism - the fruit crumble wasn't particularly good.

Was this review helpful? Yes
cleethorpes
Contributor
16 reviews 16 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just got back from another great night at the brackenborough, the room was absolutely lovely, can't say I had a good nights sleep ( my husband had turned the heating full on instead of off, without noticing. so boiling in the room) The meal once again was superb with Jamie the restaurant manager keeping us well looked after and amused... More 

Was this review helpful? Yes
Lindsay P, Guest Relations Manager at Brackenborough Hotel, responded to this review

Hi Bossett Thanks for taking the time to write a lovely review, which will be passed on to Jamie and the team. We shall look forward to seeing you again in the near future, by the sounds of things! Kind regards Lindsay Pike More 

essex
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

we stayed at this hotel for 1 night at this lovely hotel , the room was very nice and modern, we had our evening meal at the hotel and was very surprised of the choice and standard overall , and the breakfast was every thing a full English should be .

Was this review helpful? Yes
Saints4242, General Manager at Brackenborough Hotel, responded to this review

What lovely feedback, many thanks and as a team we are delighted that you enjoyed your recent experience here at the Brackenborough Hotel, we hope that we can welcome you back in the near future, Kindest of regards, Nick Kilmartin, More 

Louth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Held a function in the new Tennyson suite for 150 people to celebrate 50 years in business for local company Seymour & Castle Electrical Engineers. What a great night, thoroughly enjoyed by all. The room looked lovely, the food was served table by table, piping hot & delicious. Great service by the staff both for food & the bar. Our... More 

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Saints4242, General Manager at Brackenborough Hotel, responded to this review

Thank you for your fantastic feedback, we are all extremely happy that you enjoyed your recent function here in our amazing Tennyson suite, we hope that we can welcome you back next year, Kindest of regards, Nick Kilmartin, General Manager. More 

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A number of things: when they offer you a "Special rate" ask for the exact details. Apparently my rate included an amount for dinner that wasn't specified - even the Reception Manager couldn't find it, although she promised to contact me a week ago with details, she hasn't. Consequently, although I had a confirmation that read "The total cost of... More 

Was this review helpful? Yes 1
Saints4242, General Manager at Brackenborough Hotel, responded to this review

Thank you for your comments, we are disappointed that you felt let down with a number of issues and we sincerely apologise, if you could kindly call the hotel on 01507 609169, to discuss your feedback further, Kind Regards, Nick Kilmartin. More 

Skegness, UK
Top Contributor
84 reviews 84 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here whilst attending a function at the hotel. After reading the mixed reviews about the bedrooms we were not expecting too much but I have to say the room we had on the 2nd floor was very well decorated, clean and modern. The bed was comfortable and the Egyptian cotton bedding was a nice touch. There... More 

Was this review helpful? Yes
Saints4242, General Manager at Brackenborough Hotel, responded to this review

Thank you very much for your kind and honest words which are most appreciated, we are delighted that you enjoyed your visit and the room and breakfast were to your satisfaction, we look forward to your return, Kind regards, Nick Kilmartin. More 

Cleethorpes, England, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Left a day early because I was so disappointed with the quality of the hotel and I needed a good nights sleep. VERY VERY DISAPPOINTED! Nice to see your investing in a health suit, but perhaps a chiropractor would be more prudent. Beds are hideous!

Was this review helpful? Yes 5
Saints4242, General Manager at Brackenborough Hotel, responded to this review

We are very disappointed to learn that you were dissatisfied with your visit of which I have only been made aware of by your review, if you could kindly call the hotel to discuss your issues further on 01507 609169, of which I would be most grateful, Kind regards, Nick Kilmartin, General Manager. More 

Leeds, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Contacted the hotel to arrange and expensive bottle of champagne as a thank you for guests' who were dining with them - paid and provided message details for the guest - the barman apparently completely forgot and they didn't receive it - a lot of effort wasted as they couldn't remember a simple task - hugely disappointed when contacting guest... More 

Was this review helpful? Yes 6
Saints4242, General Manager at Brackenborough Hotel, responded to this review

Thank you for submitting your review, although we have spoken to you regarding the issues and apologised profusely, I would just like to make it clear that this was a very rare isolated incident that has been dealt with internally and for future guests will not be repeated, Nick Kilmartin, General Manager. More 

London
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 15, 2015

We stayed Oct '14 for one night. The greeting was very nice, and we have been for lunch in the restaurant a number of times - always nice. Unfortunately, having decided to stay over one weekend in the hotel, we were disappointed in our room, which was quite average/motel like and not what we were expecting for the price charged.... More 

Was this review helpful? Yes 2
Saints4242, General Manager at Brackenborough Hotel, responded to this review

Hello and thank you for your recent feedback regarding your visit last year, we are happy that you enjoyed your time here, but we are disappointed that you did not like our bedrooms, we do hope that this does not deter you from visiting us in the future, Kind regards, Nick Kilmartin, General Manager. More 

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