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The Cross Keys Hotel

32 High Street, Saffron Walden CB10 1AX, England
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1 room 1 guest
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The Cross Keys Hotel
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104 Reviews from our TripAdvisor Community

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Traveler rating
    37
    36
    15
    9
    7
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24
41
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (104)
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    (26)
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our night away, the food and drink was top notch. Negative for us was the rooms, the deluxe room had no windows (tiny veluxe), which is not what was expected for the cost of the room! We travelled as two couples and the second room, had a window, the downside of which was that the street noise... More 

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Halstead, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Lovely atmosphere and location. Room was immensely comfortable, if a little too warm (fan was provided however), some slight dust issues and rubbish bin not emptied. We had some problems working the television (and we're no dummies!) Considering how busy the area was and how much foot traffic went on in the evening, we had no noise problems at all.... More 

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manchester
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a nightmare with another hotel in Saffron Walden, The Cross Keys came to our rescue and provided a room for the night. We stayed in the stable rooms ( I think that's what they were called) recently renovated and we had a stunning room - very tastefully furnished. The hotel manager could not have helped us any more. She... More 

Was this review helpful? Yes 1
Ely, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is centrally located, good value and was everything we wanted for a celebratory night away from the kids. It was bit of a pain that there was no access to parking due to the Saturday market, but that only meant that we had to move the car after 5:30pm to the Hotel parking, still it gave us time... More 

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Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel is perfect for a short break whether it's business or pleasure. Stayed in the deluxe room which was virtually brand new with all the facilities needed. Really comfortable and will definitely use again in the future.Great food in restaurant only down side is the parking which is limited to a few spaces

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Barnsley, United Kingdom
2 reviews
4 of 5 stars Reviewed July 22, 2015

A great location, right in the middle of Saffron Walden. Loved the room, with all its Tudor quirkiness.... and recent renovations have kept the charm of the original building. The breakfast, by the way, was wonderful.

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Norwich, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 15, 2015

We booked two rooms for an overnight stay in Saffron Walden. I'll start with the good stuff. Chris who was serving tables in both the restaurant and tea shop for breakfast with little to no support from anybody else was fantastic. How he kept such a happy demeanour I have no idea. Cross Keys is very lucky to have him.... More 

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Belfast, United Kingdom
1 review
4 of 5 stars Reviewed July 15, 2015

I had a short but lovely stay for one night. The staff were very kind and helpful, the room was beautiful and the restaurant food was delisious. Very relaxing atmosphere and nice easy going staff, they were always going out of there way to help and accommodate.

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Windsor, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 28, 2015

Good food, good menu and really helpful and on the ball staff. I cant understand the negative views its had. They make no sense when I read them at all. I'm extremely hard to please and I really like this little restaurant. Carry on the good work..

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InnventureOps, Manager at The Cross Keys Hotel, responded to this review

Hi Cliff. Thank you so much for the positive review. We really appreciate the positive feedback and all the staff work so hard to make sure guests have a good time. We look forward to seeing you again soon! More 

Edinburgh, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

I was with a group of old school friends having a reunion after 27 years. The atmosphere was friendly and the food yummy but service was a bit slow. The staff were very obliging as our group had food at different times but they did a bit disorganised. However the food was great especially their speciality cheesecake and we all... More 

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InnventureOps, General Manager at The Cross Keys Hotel, responded to this review

Hello Thank you for taking the time to review us at the Cross keys. I'm so pleased that you found us friendly and enjoyed the food and atmosphere. The cheesecakes are a favourite for us as well! We looking forward to seeing you again and ensuring speedy service. More 

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