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4.0 of 5 Bed and Breakfast   |   32 High Street, Saffron Walden CB10 1AX, England
Hotel amenities
Cross Keys
Ranked #7 of 14 Saffron Walden B&B and Inns
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82 reviews from our community

Traveler rating
    31
    27
    11
    7
    6
See reviews for
17
30
9
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't come here unless; 1) You're prepared to wait an hour for your food 2) You're happy to have to remind the staff 3 times as to what you've ordered 3) You're quite content that they then bring the wrong meal 4) You're not bothered by the lack of explanation or apology and that your plate will be snatched away... More 

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wickford
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived in saffron waldon looking for a breakfast venue . This was more of a challenge than we thought , after walking round for some time we came across the cross keys. We entered a coffee shop which opened up into a lovely rustic quirky restaurant area . We were not informed that we needed to place our orders... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found the restrant was verry nice and the staff were always willing to help. However when i decided to pop in to mollys cafe i found that the food was off the same good quality but the coffee and service was lacking. Waited 10 minus for a cappachino which ince i got was a light on froth and the... More 

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london
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 25, 2015

Unfortunately the service and the food lets this place down so much as the building is beautiful and has such potential. On arrival we were told "I hate this place " by the waiter! After waiting 20 minutes for a high chair and having a screaming baby we decided to put him back in his pushchair as it never came.... More 

Was this review helpful? Yes 1
Saffron Walden, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

Myself and my partner have given The Cross Keys many chances now and they just can't seem to get it right. The food used to be mediocre and thankfully they have now cracked this with a new chef, but the service and staff are diabolical. The property is so beautiful and cosy that it is a real shame to fail... More 

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Oakham, England, United Kingdom
2 reviews
5 of 5 stars Reviewed January 10, 2015

I was working in Saffron Walden and the company put me up here for a couple of nights. Was greeted at the door and shown to my room. The service throughout my visit was 5 star. Being a fussy vegetarian Nicki went off the menu to make sure I had a lovely breakfast. All very friendly I will make sure... More 

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York, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed here for one night in June having not pre-booked. The Cross Keys is ancient but very cosy and oozes character. Staff are very helpful and attentive. Price is about the normal going rate. Bedroom was very small indeed with little room to move around but I guess with it being an ancient listed building this is how it is.... More 

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Bournemouth, United Kingdom
Top Contributor
291 reviews 291 reviews
85 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed December 30, 2014

The location is a very historic building but sad to say amongst the literature available in the room there was nothing about the history of the actual building. This was a last minute decision for me to stay as 80 pounds for one person seemed steep, but as usual, nature of my situation. The room was very nicely decorated and... More 

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Glasgow
Top Contributor
67 reviews 67 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

We were booked in for a two night stay late December. We arrived late afternoon only to not be able to get into the car park, a staff member had to move hers. Once in the hotel we had to wait for quite a while as they looked for the keys to our room. The keys couldn't be found! The... More 

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Saffron Walden, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

We had the special of the day which was lamb, food was tasty but portion size was more a la carte! Wouldn't go back as not good value for money! Service was ok nothing special. Took a while to get served.

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Additional Information about Cross Keys

Address: 32 High Street, Saffron Walden CB10 1AX, England
Location: United Kingdom > England > Essex > Saffron Walden
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cross Keys 4*
Number of rooms: 6
Also Known As:
Cross Keys Saffron Walden, Essex

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