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Cross Keys

32 High Street, Saffron Walden CB10 1AX, England
Cross Keys
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84 reviews from our community

Traveler rating
    32
    28
    11
    7
    6
See reviews for
18
31
9
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Excellent birthday meal for Granddaughter this evening. Service was good staff were fantastic. They made and presented a choclate brownie with ice cream including candles. All staff brought out the treat and sang happy birthday . Very thoughtful made our Granddaughter very happy

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Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Went on a busy Saturday lunch time , very good service and fantastic food , very reasonable price for what we had . had cod and hand cut chips , with homemade tartare sauce , mushy peas and , delicious curry sauce , followed by the best chocolate brownie I've ever had. Crispy on top and moist in centre like... More 

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England
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 23, 2015

Don't come here unless; 1) You're prepared to wait an hour for your food 2) You're happy to have to remind the staff 3 times as to what you've ordered 3) You're quite content that they then bring the wrong meal 4) You're not bothered by the lack of explanation or apology and that your plate will be snatched away... More 

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wickford
Top Contributor
50 reviews 50 reviews
6 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 21, 2015

We arrived in saffron waldon looking for a breakfast venue . This was more of a challenge than we thought , after walking round for some time we came across the cross keys. We entered a coffee shop which opened up into a lovely rustic quirky restaurant area . We were not informed that we needed to place our orders... More 

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 14, 2015

I found the restrant was verry nice and the staff were always willing to help. However when i decided to pop in to mollys cafe i found that the food was off the same good quality but the coffee and service was lacking. Waited 10 minus for a cappachino which ince i got was a light on froth and the... More 

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london
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 25, 2015

Unfortunately the service and the food lets this place down so much as the building is beautiful and has such potential. On arrival we were told "I hate this place " by the waiter! After waiting 20 minutes for a high chair and having a screaming baby we decided to put him back in his pushchair as it never came.... More 

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Saffron Walden, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

Myself and my partner have given The Cross Keys many chances now and they just can't seem to get it right. The food used to be mediocre and thankfully they have now cracked this with a new chef, but the service and staff are diabolical. The property is so beautiful and cosy that it is a real shame to fail... More 

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Oakham, England, United Kingdom
2 reviews
5 of 5 stars Reviewed January 10, 2015

I was working in Saffron Walden and the company put me up here for a couple of nights. Was greeted at the door and shown to my room. The service throughout my visit was 5 star. Being a fussy vegetarian Nicki went off the menu to make sure I had a lovely breakfast. All very friendly I will make sure... More 

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York, United Kingdom
Top Contributor
56 reviews 56 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed here for one night in June having not pre-booked. The Cross Keys is ancient but very cosy and oozes character. Staff are very helpful and attentive. Price is about the normal going rate. Bedroom was very small indeed with little room to move around but I guess with it being an ancient listed building this is how it is.... More 

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Bournemouth, United Kingdom
Top Contributor
296 reviews 296 reviews
87 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed December 30, 2014

The location is a very historic building but sad to say amongst the literature available in the room there was nothing about the history of the actual building. This was a last minute decision for me to stay as 80 pounds for one person seemed steep, but as usual, nature of my situation. The room was very nicely decorated and... More 

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