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Cross Keys

4.0 of 5
32 High Street, Saffron Walden CB10 1AX, England
Cross Keys
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86 reviews from our community

Traveler rating
    33
    28
    11
    7
    7
See reviews for
19
32
9
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle upon Tyne, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Went for meal on 11th of April, 4 adults and two children, ordered two children's burgers and four adult meals childrens burgers arrived smothered in mustard!! and 1 adult meal didn't arrive at all, sent burgers back and waited 10 mins later childrens meal arrived buns with NO BURGERS!!!! only salad inside. ! adult meal arrived 15 mins later. Asked... More 

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lowestoft
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I visited Audley End House and Gardens , we couldn't do it properly in the time available so decided to stay close by , ( 5 minutes away ) what a surprise to find a reasonably priced hotel ,in the town centre ,with an excellent menu available with friendly and helpful staff . The hotel has been... More 

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London
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent birthday meal for Granddaughter this evening. Service was good staff were fantastic. They made and presented a choclate brownie with ice cream including candles. All staff brought out the treat and sang happy birthday . Very thoughtful made our Granddaughter very happy

Was this review helpful? Yes 1
Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed March 7, 2015

Went on a busy Saturday lunch time , very good service and fantastic food , very reasonable price for what we had . had cod and hand cut chips , with homemade tartare sauce , mushy peas and , delicious curry sauce , followed by the best chocolate brownie I've ever had. Crispy on top and moist in centre like... More 

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England
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 23, 2015

Don't come here unless; 1) You're prepared to wait an hour for your food 2) You're happy to have to remind the staff 3 times as to what you've ordered 3) You're quite content that they then bring the wrong meal 4) You're not bothered by the lack of explanation or apology and that your plate will be snatched away... More 

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wickford
Top Contributor
53 reviews 53 reviews
7 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed February 21, 2015

We arrived in saffron waldon looking for a breakfast venue . This was more of a challenge than we thought , after walking round for some time we came across the cross keys. We entered a coffee shop which opened up into a lovely rustic quirky restaurant area . We were not informed that we needed to place our orders... More 

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 14, 2015

I found the restrant was verry nice and the staff were always willing to help. However when i decided to pop in to mollys cafe i found that the food was off the same good quality but the coffee and service was lacking. Waited 10 minus for a cappachino which ince i got was a light on froth and the... More 

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london
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 25, 2015

Unfortunately the service and the food lets this place down so much as the building is beautiful and has such potential. On arrival we were told "I hate this place " by the waiter! After waiting 20 minutes for a high chair and having a screaming baby we decided to put him back in his pushchair as it never came.... More 

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Saffron Walden, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

Myself and my partner have given The Cross Keys many chances now and they just can't seem to get it right. The food used to be mediocre and thankfully they have now cracked this with a new chef, but the service and staff are diabolical. The property is so beautiful and cosy that it is a real shame to fail... More 

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Oakham, England, United Kingdom
2 reviews
5 of 5 stars Reviewed January 10, 2015

I was working in Saffron Walden and the company put me up here for a couple of nights. Was greeted at the door and shown to my room. The service throughout my visit was 5 star. Being a fussy vegetarian Nicki went off the menu to make sure I had a lovely breakfast. All very friendly I will make sure... More 

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