We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
You added Cross Keys to your Saves list
4.0 of 5 Bed and Breakfast   |   32 High Street, Saffron Walden CB10 1AX, England
Hotel amenities
Cross Keys
Ranked #6 of 14 Saffron Walden B&B and Inns
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Saffron Walden
Check In Check Out
Write a Review

79 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Unfortunately the service and the food lets this place down so much as the building is beautiful and has such potential. On arrival we were told "I hate this place " by the waiter! After waiting 20 minutes for a high chair and having a screaming baby we decided to put him back in his pushchair as it never came.... More 

Was this review helpful? Yes
Saffron Walden, England, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

Myself and my partner have given The Cross Keys many chances now and they just can't seem to get it right. The food used to be mediocre and thankfully they have now cracked this with a new chef, but the service and staff are diabolical. The property is so beautiful and cosy that it is a real shame to fail... More 

Was this review helpful? Yes
Oakham, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was working in Saffron Walden and the company put me up here for a couple of nights. Was greeted at the door and shown to my room. The service throughout my visit was 5 star. Being a fussy vegetarian Nicki went off the menu to make sure I had a lovely breakfast. All very friendly I will make sure... More 

Was this review helpful? Yes
York, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in June having not pre-booked. The Cross Keys is ancient but very cosy and oozes character. Staff are very helpful and attentive. Price is about the normal going rate. Bedroom was very small indeed with little room to move around but I guess with it being an ancient listed building this is how it is.... More 

Was this review helpful? Yes
Bournemouth, United Kingdom
Top Contributor
290 reviews 290 reviews
85 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is a very historic building but sad to say amongst the literature available in the room there was nothing about the history of the actual building. This was a last minute decision for me to stay as 80 pounds for one person seemed steep, but as usual, nature of my situation. The room was very nicely decorated and... More 

Was this review helpful? Yes
Top Contributor
66 reviews 66 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were booked in for a two night stay late December. We arrived late afternoon only to not be able to get into the car park, a staff member had to move hers. Once in the hotel we had to wait for quite a while as they looked for the keys to our room. The keys couldn't be found! The... More 

Was this review helpful? Yes 1
Saffron Walden, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

We had the special of the day which was lamb, food was tasty but portion size was more a la carte! Wouldn't go back as not good value for money! Service was ok nothing special. Took a while to get served.

Was this review helpful? Yes
Cambridge, United Kingdom
Top Contributor
93 reviews 93 reviews
15 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

This is a delightful restaurant with welcoming and pleasant staff. I provides for nice intimate dinning should you wish with a number of little alcoves, We had lunch recent. The menu has s good number of dishes to meet most tastes. Most dishes have some interesting twists that gives the kitchen an opportunity to display their range of skills. We... More 

Was this review helpful? Yes
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 7, 2014

This was a restaurant that grabbed our attention whenever we have driven through Saffron Walden. We booked in for Sunday lunch and it was very busy which led to doubts about waiting times. We shouldn't have worried. Staff were attentive and polite despite being rushed off their feet. The food arrived twenty mins after ordering and the various roasts we... More 

Was this review helpful? Yes
Brittany, France
1 review
5 of 5 stars Reviewed November 20, 2014

on a promo trip from France with wife Carole Massey also promoting her art and books. We don't do pubs or hotel food but would return here any day.The jewel in the crown was our server Edward Bedbrook. If you want to learn how to treat customers just watch this guy in action. He goes the extra mile with a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Cross Keys? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cross Keys

Address: 32 High Street, Saffron Walden CB10 1AX, England
Location: United Kingdom > England > Essex > Saffron Walden
Hotel Class:4 star — Cross Keys 4*
Number of rooms: 6
Also Known As:
Cross Keys Saffron Walden, Essex

5 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (5)
Hotel & grounds (2)
Dining (2)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay