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Cross Keys

32 High Street, Saffron Walden CB10 1AX, England
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Cross Keys
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Ranked #7 of 13 Saffron Walden B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
nancymay Edinburgh, Scotland
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91 reviews from our community

Traveler rating
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22
34
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, Scotland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned to Saffron Walden for a family celebration and again stayed in the Cross Keys. Since our last visit they have added 3 new rooms which are very nicely fitted out. Comfortable beds and lovely bed linen with free standing baths within the rooms. They are accessed by an external metal spiral staircase so I would hope that the... More 

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Wetherby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

It was after the rush. 2pm. OK it was Bank Holiday Monday but there were lots of waiters and tables were emptying. Not too interested in our arrival. Dealing with someone else. We wait. Ushered to a table right on the corner of where they all have to walk to the kitchen so the chair got bumped most times they... More 

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Zwolle, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice atmosphere. Good light lunch with nice wine viognier with marsanne grape. Kosmopolitan but with classic British style. Well recommended. Cod with peas and french fries, duck dumplings with hoi sin sauce. And a nice cheese board to finish.

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Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've just had a really lovely weekend in Saffron Walden, staying at the Cross Keys Inn close to the market square, and we've been perplexed by some of the recent negative comments on TA, as we were exceedingly positive about our experience- small, but very comfortable room, excellent and varied breakfast menu, and a really delicious meal in the bar... More 

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Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went in for a late lunch on Saturday. Ordered small plates as we were eating later. Waited 40 minutes - nobody noticed - and on enquiry were told there was a problem with the printer and the kitchen didn't have our order. Food arrived reasonably quickly after that and was very pleasant. Wine list is also very good. Had to... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 15, 2015

Went for meal on 11th of April, 4 adults and two children, ordered two children's burgers and four adult meals childrens burgers arrived smothered in mustard!! and 1 adult meal didn't arrive at all, sent burgers back and waited 10 mins later childrens meal arrived buns with NO BURGERS!!!! only salad inside. ! adult meal arrived 15 mins later. Asked... More 

Was this review helpful? Yes 2
lowestoft
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

My wife and I visited Audley End House and Gardens , we couldn't do it properly in the time available so decided to stay close by , ( 5 minutes away ) what a surprise to find a reasonably priced hotel ,in the town centre ,with an excellent menu available with friendly and helpful staff . The hotel has been... More 

Was this review helpful? Yes 1
London
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 24, 2015

Excellent birthday meal for Granddaughter this evening. Service was good staff were fantastic. They made and presented a choclate brownie with ice cream including candles. All staff brought out the treat and sang happy birthday . Very thoughtful made our Granddaughter very happy

Was this review helpful? Yes 2
Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Went on a busy Saturday lunch time , very good service and fantastic food , very reasonable price for what we had . had cod and hand cut chips , with homemade tartare sauce , mushy peas and , delicious curry sauce , followed by the best chocolate brownie I've ever had. Crispy on top and moist in centre like... More 

Was this review helpful? Yes 1
England
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 23, 2015

Don't come here unless; 1) You're prepared to wait an hour for your food 2) You're happy to have to remind the staff 3 times as to what you've ordered 3) You're quite content that they then bring the wrong meal 4) You're not bothered by the lack of explanation or apology and that your plate will be snatched away... More 

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