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The Saffron Hotel

8 - 12 High Street, Saffron Walden CB10 1AZ, England
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136 Reviews from our TripAdvisor Community

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Hertfordshire
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It looks like the Saffron is being refurbished in a piecemeal manner. The reception area is so dull , not very welcoming . Yet the adjacent bar/restaurant is very smart . We paid approx. £120 per night. Frankly, for that sort of money, I expect a decent room. It wasn't. The bathroom looked like a bunch of amateur decorators had... More 

Helpful?
Thank HertsWanderer
1 review
3 of 5 stars Reviewed December 18, 2015 via mobile

Can not fault the restaurant Excellent food, rooms let the hotel down. Needs a refurbishment dated decor, wallpaper coming off the walls in places. Bathrooms could do with modernising. Overall great location and friendly professional staff.

Helpful?
Thank Paul M
Saffron Walden, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015

The saffron hotel hosted our annual Christmas dinner, 30 adults and children. They had set up a beautiful festive table in their function room and opened the bar so we were nicely self contained. The staff from booking through to hosting the event were more than helpful. They sensibly brought the children's food out first without having to ask! The... More 

Helpful?
1 Thank Lorna R
Saffronhotel, Manager at The Saffron Hotel, responded to this review

Thank you so much for your review. We are delighted you decided to choose our venue to host your annual dinner and that everyone enjoyed the day. We will hope to see you again in the future and wish you a very merry christmas from all the staff at Saffron Hotel. Thanks again for the feedback and all the best... More 

Turin, Italy
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 9, 2015

It is a very central hotel close to the city of saffron walden and close to the churches, if you have a wedding you must stay here, you forget the car! Rooms are a bit old and would need to be updated, but in the whole are clean and fully equipped even with iron facilities, Breakfast is not included in... More 

Helpful?
Thank 31patrizia262
Bournemouth, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 6, 2015

Stayed one night, twin room only two towels no bathroom floor towel, not worth £84, bathroom has damp & smells, room badly in need of redecoration. Had to insist the staff served us after returning at 10.30pm. Would not stay again.

Helpful?
Thank Hivan1959

Travelers are raving about these Saffron Walden hotels

1 review
5 of 5 stars Reviewed October 26, 2015 via mobile

Arrived early friendly greeting hotel spotless waitress exceptional really good place to eat very relaxing and the building is olde world but a fantastic setting like I said waitress was excellent have booked up for Boxing Day can't wait the food was on time and very tasty and well presented

Helpful?
Thank Dodge S
Saffron Walden, United Kingdom
1 review
1 of 5 stars Reviewed October 25, 2015

Booked for 2 people. Arrived 10minutes early so decided on drink in bar . Husband ordered Peroni , then Carlsburg. Taps would not dispense....after 10minutes finally got drink and PAID for drinks. Ordered roast chicken and roast pork. Eventually meal arrived , roast chicken ok but husbands pork was hard, nearly cold and gravy had greasy film. No roll and... More 

Helpful?
Thank Diana S
Saffronhotel, Manager at The Saffron Hotel, responded to this review

Thank you for your review, we will look into this matter and the concerns you have put forward. The restaurant itself has newly opened after refurbishments and there is a new A la Carte menu and our chefs work hard to consistently deliver good food to our customers. More 

Essex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 25, 2015

A group of us had a meal and i have to say it was terrible to be honest. wont be going back. would not recommend to anyone, service is slow even in the bar, some staff seem uninterested or disengaged. under the previous management it was a different story and was more then acceptable, but things change with management changes... More 

Helpful?
Thank jim k
Killarney, Ireland
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed October 23, 2015

Cons.Got a bit of a fright. My friend booked via booking.com . The stairs are very narrow but the staff did bring the cases up and down. The room was god awful. While I appreciate it is a listed building, Room 6 was shocking. It was clean and the beds comfy, but it was TINY. Exceptionally old fashioned. Badly needs... More 

Helpful?
Thank rufusbuddy
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for your comments regarding your stay we will look into the areas of concern that you have brought up and improve where necessary. The hotel itself has almost completed the first phase of refurbishments and will be looking to make extensive upgrades where necessary to the guest rooms. We appreciate our guests’ cooperation and understanding during this period. More 

Grimsby, United Kingdom
1 review
1 of 5 stars Reviewed September 22, 2015 via mobile

We booked the hotel Last minute after having to rearrange a flight from East Midlands to Stansted airport. I confirmed twice with the manager that an early morning room call and taxi had been arranged. Neither happened. We missed our flight all thanks to the incompetence of the manager. Holiday and anniversary ruined. Reply from manager requested.

Helpful?
Thank Helen M
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