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The Saffron Hotel

3.0 of 5 8 - 12 High Street, Saffron Walden CB10 1AY, England
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The Saffron Hotel
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97 reviews from our community

Traveler rating
    18
    27
    20
    18
    14
See reviews for
16
32
8
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I arrived on spec and agreed a rate for a double room for one night. My room was an attic room more of a cupboard but functional which is more than the TV was. Notified the staff that the TV and remote were non functioning and was left with "yes sorry it doesn't work" the inter connecting door between my... More 

Was this review helpful? Yes 2
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for your feedback regarding your stay. We apologise for any inconvenience that might have been caused by other residents and this issue has been noted. We value all customer feed back and strive to give all our customers the best possible experience at Saffron Hotel. More 

highbridge
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The saffron had polite and helpful staff,also the food was good and great value for money. The only downside was there was no television in the bedroom so i had to watch tele in the bar. But all in all a gteat place in great location for either the airport or short stays.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
52 reviews 52 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last year was our first as a family to eat out on Xmas day. We chose the Saffron Hotel as the venue and it was so good that we went back again this year. I chose the terrine, turkey with all the trimmings plus the cheesecake and they were all absolutely delicious. We had a wonderful time and the odds... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 19, 2014

I've stayed at this hotel every year in December for the last 8 or 9 years and have always been happy enough to return the following year. Not any more. My friends and I were treated so badly by Rami, the night manager. He was rude, aggressive and incredibly confrontational - at one point I thought he was going to... More 

Was this review helpful? Yes 3
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for the feedback we are looking into the matter at hand and will deal with it in the most appropriate manner. More 

Saffron Walden, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014

Had a Christmas meal here organised by a group. Not ever a good time to sample food as the staff are usually working flat out. The staff are friendly but the hotel is in desperate need of a revamp. It is so dated and has no atmosphere. The main course was not hot and the gravy congealed on the plate.... More 

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Carmarthen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2014

We were in room 22, the main thing I remember is a very comfortable bed, and our daughter in room 21 said the same. The room is at the back of the hotel and therefore very quiet, despite there being a party downstairs. The hotel, in the light of the party, had offered us different rooms when we checked in,... More 

Was this review helpful? Yes 1
Ipswich, England, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2014

We decided to stay in Saffron Walden after visiting Audley End. The Saffron Hotel looked decent enough on line but it is a very tired establishment. The room was large enough but it was dated and needed redecorating. The staff were friendly enough but I would not stay there again.

Was this review helpful? Yes 1
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for the feedback, we will take on board your comments and look into area of improvements that can be made. More 

Peterborough, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 2, 2014

We booked 6 rooms here the night before my wedding in Saffron Walden and really wish we hadn't. The two main reasons were; * Poor cleanliness in 3 of the rooms. This was so bad in one (mould on the wall), that one room had to be changed. A huge inconvenience given the amount of stuff we had with us.... More 

Was this review helpful? Yes
Saffronhotel, Manager at The Saffron Hotel, responded to this review

Saffron Hotel has recently taken over by new owners and are driven to provide the best possible service for our guests. We directly contacted the customer and apologised as she was upset her bridesmaids were not happy with the rooms and they had a wedding the next day at another venue. Appreciating how weddings can be a stressful time and... More 

Poole, Dorset
Contributor
12 reviews 12 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 30, 2014

We attended a wedding at the hotel and had a room booked there for us. Upon arrival it was noted there was no parking. The nearest parking was a 10 minute walk away but was not expensive. From the outside the hotel looks lovely. When I attended at the reception desk I had to wait nearly 10 minutes for a... More 

Was this review helpful? Yes
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for the feedback, we will take on board your comments and look into the areas of improvement that can be made. More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 19, 2014

I've been there a couple of times for lunch when the King's Arms has been full. It's not bad in there, but the atmosphere is cold and gloomy- probably because it's dark and rather clinical inside. You're very conscious of being in an hotel bar rather than in a proper pub. Still, the food is undeniably very good and they... More 

Was this review helpful? Yes 1
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Additional Information about The Saffron Hotel

Address: 8 - 12 High Street, Saffron Walden CB10 1AY, England
Location: United Kingdom > England > Essex > Saffron Walden
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Saffron Hotel 3*
Number of rooms: 16
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Also Known As:
Saffron Hotel Walden
The Saffron Hotel Saffron Walden, Essex

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