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The Saffron Hotel

3.0 of 5 8 - 12 High Street, Saffron Walden CB10 1AY, England
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The Saffron Hotel
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102 reviews from our community

Traveler rating
    18
    30
    21
    18
    15
See reviews for
18
34
8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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York, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night prior to attending a wedding locally. On arrival we were allocated one of the suites, which was very nice. Had to return to reception as the power was not working in the room, but this was fixed quickly as I unloaded luggage from the car. Room was warm, clean and comfortable, shower was hot and powerful. Only... More 

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Went there for a family birthday meal. Adequate portions, food was nice but not outstanding. No atmosphere at all in the restaurant. Maintenance staff could do with checking the wobbly furniture, both in the bar and restaurant! All in all, average.

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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I been staying at this hotel 2 nights a week for the last 2 years and can say that if you looking for a home away from home then this is it. The staff are friendly, food is great and the bathrooms are nice and big. If you up for some bar conversation then Rammi is your man and does... More 

Was this review helpful? Yes 3
Saffron Walden, United Kingdom
Contributor
14 reviews 14 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Made a booking for my daughters 21st birthday meal. We were really pleased, attentive staff and huge portions of delicious food. Then for my mothers 92nd birthday, Sunday lunch, a set menu for 16.95. Excellent food, we really enjoyed this and such good value.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On arrival, all appeared to be okay, well, apart from the rubbish TV reception, as has been reported before on here by others. When we got back to the hotel to spend the night, we discovered that we were locked out! We couldn't gain access at either the front or the back doors of the building and nobody responded to... More 

Was this review helpful? Yes 2
Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 7, 2015

I arrived on spec and agreed a rate for a double room for one night. My room was an attic room more of a cupboard but functional which is more than the TV was. Notified the staff that the TV and remote were non functioning and was left with "yes sorry it doesn't work" the inter connecting door between my... More 

Was this review helpful? Yes 3
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for your feedback regarding your stay. We apologise for any inconvenience that might have been caused by other residents and this issue has been noted. We value all customer feed back and strive to give all our customers the best possible experience at Saffron Hotel. More 

highbridge
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 31, 2014

The saffron had polite and helpful staff,also the food was good and great value for money. The only downside was there was no television in the bedroom so i had to watch tele in the bar. But all in all a gteat place in great location for either the airport or short stays.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
54 reviews 54 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 29, 2014

Last year was our first as a family to eat out on Xmas day. We chose the Saffron Hotel as the venue and it was so good that we went back again this year. I chose the terrine, turkey with all the trimmings plus the cheesecake and they were all absolutely delicious. We had a wonderful time and the odds... More 

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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 19, 2014

I've stayed at this hotel every year in December for the last 8 or 9 years and have always been happy enough to return the following year. Not any more. My friends and I were treated so badly by Rami, the night manager. He was rude, aggressive and incredibly confrontational - at one point I thought he was going to... More 

Was this review helpful? Yes 4
Saffronhotel, Owner at The Saffron Hotel, responded to this review

Thank you for the feedback we are looking into the matter at hand and will deal with it in the most appropriate manner. More 

Saffron Walden, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014 via mobile

Had a Christmas meal here organised by a group. Not ever a good time to sample food as the staff are usually working flat out. The staff are friendly but the hotel is in desperate need of a revamp. It is so dated and has no atmosphere. The main course was not hot and the gravy congealed on the plate.... More 

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Additional Information about The Saffron Hotel

Address: 8 - 12 High Street, Saffron Walden CB10 1AY, England
Location: United Kingdom > England > Essex > Saffron Walden
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Saffron Hotel 3*
Number of rooms: 16
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Also Known As:
Saffron Hotel Walden
The Saffron Hotel Saffron Walden, Essex

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