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All 8 Padstow hotels

Metropole Hotel

4.0 of 5 Hotel   |   Station Road, Padstow PL28 8DB, England
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Ranked #4 of 8 hotels in Padstow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Bob A Plymouth, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Plymouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed today NEW

We have been frequent visitors to Padstow over the years and decided to stop at the Metropole for the first time. We were expecting the hotel to prove its reputation as being one of the best in Cornwall. The hotel location is fantastic with an elevated position and great views over the estuary towards Rock. The staff were attentive and... More

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London, United Kingdom
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A little tatty around the edges. Door doesn't close to bathroom. Ground floor room unsecured through window - if you have window open, someone could climb in. Cleaners left door open while we were out. Staff half asleep it seems. No coffee comes with breakfast. when it comes, no milk. Bar man get sorter wrong. Maybe I am used to... More

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Top Contributor
60 reviews 60 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for the weekend in room 9 on second floor. On initial arrival we were able to park in the car park,the hotels stands proud looking over the harbour.We booked for BB and Evening Meal apparently cheaper than booking B/B only as they had a special deal on. Our room was a large room,with a separate bathroom.The decor in... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Our stay started with a friendly welcome as we arrived very late on a Friday night. We stayed in room 54 and were advised that the room had recently been decorated. That might be the case but the cleanliness of both the shower, bath and sink left alot to be desired. The shower took at least half an hour to... More

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Highbridge, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the second time in three months, this time for a special anniversary. There has been a marked improvement in the restaurant food quality (and it was good before) it is now excellent. Beautifully presented, delicious and excellent service. The Hotel is now over a hundred years old so is characterful but for me this is a... More

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Milton Keynes
Top Contributor
56 reviews 56 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

There is no attempt to save money on the breakfast provision - the widest possible choice on the menu and everything is cooked to order. The dining room has panoramic views of the Harbour and Camel estuary. Little details like fresh pats of real butter, artisan breads you can toast yourself and the quality of the eggs mark this off... More

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Southampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this hotel in the height of summer for a short family break. Couldn't ask for a better location with parking on site which is definitely needed in Padstow , although the car park is always full as spaces are limited. The staff are great, very helpful, friendly and polite. The hotel is good but a little dated in places... More

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Stratford-upon-Avon, United Kingdom
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a amazing stay at Padstow 2014. We stayed in room 104 ''the best room''. 'We were surprised as to how big the room was when we arrived but what really made it was the view. As we had a dog we got given a suite which had opening doors into the garden which had great facility's. The breakfast... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear leepillinger, Thank you for taking the time to write your review. I am delighted to read you had an amazing stay and were deighted by our Chef's creations each evening! Room 104 is a fabulous room, I have made a note in your guest profile so the next time you stay we will do our best for you to... More

Bristol, United Kingdom
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We have visited the Metropole for lunch on quite a few occasions with family & friends but this was the first time we have stayed overnight at the Hotel. We booked in advance for £189 per night and on arrival got a warm professional welcome which was nice. We were allocated to room 54 which is right up on the... More

Was this review helpful? Yes 2
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear SharonK99, Thank you for posting your review. I am sorry that we didnt seem to meet with your expectations of previous visits. Our lift is maintained and serviced regularly by OTIS and is certainly fit for pupose although I will agree, a little old and quirky. We are currently in a program of refurbishment and prior to the peak... More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Me and my partner didn't actually stay in this hotel, however we broke down in padstow and had no phones. Lisa and Lucy let us use the reception phone and let us wait in the hotel,for several hours and even provided tea and biscuits. They where really kind and helpfull when we needed it most, otherwise we would of had... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Thomas W, Thank you for your review. I am sorry to hear of your difficulties with your vehicle but I am very pleased to hear that you were looked after so well by Lucy and Lisa. Both have read your review and have asked that I pass on their thanks to you when responding to your review. I hope... More

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Additional Information about Metropole Hotel

Address: Station Road, Padstow PL28 8DB, England
Location: United Kingdom > England > Cornwall > Padstow
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Metropole Hotel 4*
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Also Known As:
Metropole Hotel Padstow, Cornwall

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Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The iconic Metropole Hotel is an historic landmark four star hotel in Padstow. Overlooking the town, harbour and the Camel Estuary, The Metropole has spectacular grandstand views that are unsurpassed anywhere in the region. The combination of grandiose Victorian architecture, relaxing and comfortable rooms, award-winning food, fantastic views, facilities, on-site car parking and fanatical staff, makes The Metropole the perfect base for a visit to this fascinating and beautiful part of Cornwall. ... more   less 
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