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All 8 Padstow hotels

Metropole Hotel

4.0 of 5 Hotel   |   Station Road, Padstow PL28 8DB, England
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Ranked #4 of 8 Hotels in Padstow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Cotswolders
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746 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

A real shame this hotel has a prime spot in padstow but needs it's owners to invest into it heavily. Very over priced for the standard on offer here. Hopefully they realise people would pay more for good accommodation and food here if they went boutique hotel here.

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Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 3 nights at this hotel and the location couldn't have been better. We paid an extra £25 per night for a harbour view which, although is an expensive extra, the view was fab. Staff extremely friendly and helpful. 2 car parks but still not enough parking for all cars. The breakfast room is large and bright with great views... More

Was this review helpful? Yes 1
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Cotswolders, Many thanks for taking the time to post your review. I'm delighted you had a good stay and especially pleased you were looked after so well by our staff. We do normally have enough spaces for all our rooms but this is very dependant on how other drivers are parked, it is a huge advantage for us to... More

County Fermanagh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Had a fantastic time here from the coffee/tea and pasteurises on arrival. Our room was class. Having breakfast overlooking the marina was so breath taking and relaxing. Ideal location for enjoying walks around Padstow. Staff were exceptional in every way. My wife had the spa treatments and again the manager there was her therapist who was so attentive to her... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Brian H, Thank you for your lovely review. I am delighted you had a great stay with us and found the staff so exceptional, I will certainly have great pleasure in passing on your thanks to all the teams involved. I do hope we are able to welcome you back again soon. Many thanks Melissa Harris More

Bristol, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have been visiting the Met for over forty years, so we know it well. This time we just spent one night there. Our room was fine: a few scruffy bits such as the ripped net curtain, but comfortable and with good facilities. Dinner was OK. A few years back the food was excellent. Now it is just OK -... More

Was this review helpful? Yes 1
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear skippo_10, Thank you for your review following your recent stay. I am sorry that you feel that the service and food were not as they were a few years ago. We do have a team structure in place in the restaurant and when the manager is off he has supervisors who are in charge of the shifts, in fact... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Food was not up to standard. Fish gujons were greasy and chips were fatty. My mum had a crab sandwich with lots of shell in it. Mentioned it to waiter who just said the commis chef did it and needed a bit of help! Spa is in a basic room not clearly marked-service there was great but they are separate... More

Was this review helpful? Yes 2
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Darkinson, Thank you for sharing your review. I do apologise we didnt meet up to your expectations on your recent stay. I am sorry you found the goujons and chips greasy, they are deep fried but are usually drained well of any excess fat. Our fresh crab is hand picked in the kitchen however, regardless of whose task this... More

Tamworth, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

What a find , we arrived on a Sunday teatime and were greeted by two really lovely girls at reception. Sadly we didn't like our initial room but the girls did some juggling and sorted us out... we had a great time. The food was fabulous and the breakfasts were very diverse and excellent. We were blessed with really good... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Yvonne V, Thank you for your lovely review. I am delighted you had such a good stay with us. I'm glad you had the opportunity to use our pool, its a real benefit to have and its the only heated outdoor pool in the area! It makes our all our jobs so worthwhile when we receive such wonderful comments... More

essex
Top Contributor
54 reviews 54 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the first time for 4 nights, room was nit what I had booked at all but was nice. There were no tea bags so had to ask, next day still not topped up along with sweeteners. Would have been nice to have a shower cap seeing as a great shower was provided. Whilst there is mention of... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear jules2330, Thank you for taking the time to write your review. I am sorry you found the room noisy but as you rightly say, it is a working harbour and unfortunately we have no powers over when they work but I can only assure you that it doesnt happen every night and had it disturbed you to such a... More

Madison, NJ
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed our stay and would return if we were to visit Padstow. The staff was warm and welcoming, location had a convenient car park, and rooms were clean. The hotel has a superb location, right above the Fish Restaurant and overlooking the harbor. The breakfast room is bright and has lovely views. The dining room staff is eager to... More

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Melissa H, General Manager at Metropole Hotel, responded to this review

Dear MadisonMama, Thank you for review and I am pleased that you enjoyed your stay. The hotel does benefit from being in such a great position and our restaurant and bar have the advantage of magnificent views across the town and to Rock. We are an old hotel but we are working on making improvements all the time but I... More

Yokohama, Japan
Contributor
18 reviews 18 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a few days at the Metropole and enjoyed this Hotel. Easy to find, free car park, although the front park was full, we were told about a 2nd carpark at the rear. Rooms were good and great views from the front. Padstow itself was a little underwhelming, but we enjoyed the Hotel. Receptionist was very pleasant and... More

Was this review helpful? Yes
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear Les W, Thank you for your review and I'm very pleased you enjoyed your stay with us although I am sorry that Padstow itself wasnt quite as you expected. I do hope that you might return in the future as there are very many delightful places to visit close by and Padstow is a great base from which to... More

Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first hotel as a family (with a 2 month old). The hotel is in a good location within easy walking distance info the town and with rick steins restaurant nearby - it has the major advantage of free parking. We were greeted warmly by the reception staff who offered to help carry bags and were given a... More

Was this review helpful? Yes 1
Melissa H, General Manager at Metropole Hotel, responded to this review

Dear 95Sally95, Thank you for taking the time to write your review. I am so pleased you had a good stay and especially as it was your first holiday as a family which will no doubt have special memories for you. I am delighted that everyone looked after you so well and we were able to provide all the amenities... More

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Additional Information about Metropole Hotel

Address: Station Road, Padstow PL28 8DB, England
Location: United Kingdom > England > Cornwall > Padstow
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Metropole Hotel 4*
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Also Known As:
Metropole Hotel Padstow, Cornwall

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