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Metropole Hotel

Certificate of Excellence
4.0 of 5
Station Road, Padstow PL28 8DB, England
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Metropole Hotel
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Metropole Hotel
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865 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melksham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and 8 year old son stayed here for two nights last weekend. The hotel itself is slightly 'tired' and a tad shabby here and there. However, our room (40) was refurbished and was lovely; spacious and comfortable. The food was fantastic (and we are real 'foodies' who eat well at home and don't want to spend our hard-earned... More 

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newport Gwent
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just got back from staying at Metopole hotel padstow. What a great time had. The staff at reception area was so pleasant and helpful. Nothing was to much trouble. Although only there for 1 night they treated us fantasticly. The room was on the. 3 floor. What a view. Looking over the harbour Great.sunset in the evening and again first... More 

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Bodmin, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here before and always been delighted with the service and friendly attitude of the staff. As a treat we upgraded to an Executive room which was excellent apart from being on the Lower Ground Floor and right next to the car park, which made it rather noisy. The food as usual was first class with a good... More 

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Templecombe, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were a large group staying for an 80th birthday. Hotel is in a great location on the top of a hill overlooking the harbour so had great views both from the dining room and our bedroom. Hotel is in a great location for getting to the town, approximately a 5 minute walk (down hill going), however a little longer... More 

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As returning customers we were worried as the last visit we were a little disappointed at a few changes in various areas that we did bring up with the manageress at the time, we returned and it was excellent, the food as always was of very high standard, the service it was nice to see familiar faces of waitressess from... More 

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Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We always have a great time when staying at the Metropole, the staff are excellent and give you a warm welcome. Complimentary tea/coffee on arrival is a great touch. Although décor in rooms is a bit dated they are very clean and comfortable , which is what you want. The location is great, just stroll into the harbour area and... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall we have had a nice stay at the Metropole It is a pleasant hotel in an old character building. I would rate this as a high 3 star. Ups: - Friendly and efficient staff and service, - Clean & warm rooms, - Central location to Padstow town/shops, - Good views of the harbour. Downs: - Loud & creaky floor... More 

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Andrew G, General Manager at Metropole Hotel, responded to this review

Thank you for taking the time to complete a review after your recent stay. I am pleased you found the team to be friendly and efficient and the rooms clean and warm. We are certainly centrally located within easy reach of the harbour with magnificent view across the Camel estuary. The hotel was built around 1900 and has some superb... More 

Cornwall
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely staff and amazing food - really very good quality! The location is ideal and easy to find and close to the sea and town but car park will test your skills - but it's free! Hotel is clean but starting to look like renovation and updating is due. The staff deserve this as they are spot on and with... More 

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Andrew G, General Manager at Metropole Hotel, responded to this review

Thanking you for your "Amazing food" review. I am pleased you enjoyed your meal and your time at the hotel. Our car park can certainly be a test of your driving skills and is free to all our guests. The team at the hotel will help you get a space so you can relax. This does mean on occasions we... More 

Brackley, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

You can't miss this hotel, which presides over Padstow like a grande dame. A bit tired with faded grandeur, we were impressed with the receptionist's helpfulness. Suffering from a sickness bug, my son and I asked if there was any chance of earlier access to our room - which they managed to accommodate - a massive thank you for that!... More 

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Andrew G, General Manager at Metropole Hotel, responded to this review

Thank you for the time you have taken to complete a review. I am pleased you found the team on reception helpful and we were able to accommodate your request for an early check-in. The rooms have been cosy throughout the winter and during the summer months we will turn off the central heating all together so the room is... More 

Yeovil
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed here which was a bit of a last minute booking. I had a really enjoyable stay and must compliment the staff who were all were really helpful and friendly. We stayed in Room 103, which was a lovely sized room and lovely sized bathroom. Only issues were, we couldn't access the wifi in the room, which you do... More 

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Andrew G, General Manager at Metropole Hotel, responded to this review

Thank you for your review and I am pleased you had an "Enjoyable Stay". Thank you for your kind comments regarding the team they are certainly helpful and friendly and are here to make sure all our guests needs are met at all times. We did have an issue with the Wi-Fi last week and I have reported this to... More 

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