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Wells-next-the-Sea

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The Buttlands, Wells-next-the-Sea NR23 1EX, England
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Reviews you can trust

76% Recommend
4.0 of 5 stars 44 reviews
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Average
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By trip type
All (44)
Business (0)
[ Date ] [ Rating ]
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5 of 5 stars
Theo1Uk   4 contributions
UK
Dec 5, 2009 | Trip type: Couples

Charming young staff, fabulous Food, pleasant rooms, lovely location right on the green, a very enjoyable experience, well worth a visit. more

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5 of 5 stars
JohhnyBGood   1 contribution
Buckinghamshire
Nov 27, 2009 | Trip type: Couples

This was our first visit to the Crown and we were extremely impressed with the way in which we were treated. In a really lovely setting, the food served at this hotel tastes as good as it looks - superb. In particular the receptionist (Alysha) and the young lady who served us in the restaurant on our first night (Ali)... more

average
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3 of 5 stars
disappointed639   1 contribution
cambridge
Nov 26, 2009 | Trip type: Couples

as i like to be in the kitchen where ever i go i cannot really rate the che that i spoke to after i complained that the so called thia meal was so tasteless and bland it was more like a fish stew.It lacked so many ingrediants it was unbelievable more

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5 of 5 stars
gallerygirl44   1 contribution
Leicestershire
Nov 19, 2009 | Trip type: Couples

From the moment we arrived to when we left (3 days) everything was faultless. Very friendly helpful staff who offered help with our luggage, showed us to our room and informed us about dining arrangements. The room was lovely and very clean with attention to detail. The food was great. We will definitely stay again. Great hospitality - rare these... more

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5 of 5 stars
jeanniejeannie   22 contributions
England
Nov 8, 2009 | Trip type: Couples
1
person found this review helpful

Have just returned from a 3 night break at the Crown and loved it. The staff were all friendly and helpful, especially Alison and Adam. We ate dinner in the Candlelit Restaurant and the food was superb. They also have an orangery restaurant which is more casual and was busy every night with a lot of the locals. We had... more

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3 of 5 stars
shawsieLondon   2 contributions
London
Nov 3, 2009 | Trip type: Family

Second time of staying here - first stay was 18 months prior. Had enjoyed the first stay with my partner - decided to come back with the children having seen their family room (room 8). General comment for the hotel is that it is looking pretty run down (especially for the prices). Carpet is well worn, bathroom had a number... more

Management response from
CrownHotel, Manager

Many thanks for taking the time to review our Hotel. All opinions are important to us to enable us to improve our service. I have just responded to a previous review which contains some points that you mention also. I would like to apologise that you felt the accommodation had a run down feel. We have just started a major...

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5 of 5 stars
TravelingpairDevon   1 contribution
Devon
Nov 1, 2009 | Trip type: Friends getaway

Stayed at the crown in october with my partner and our friends found both our room and friends clean bright and airy both looked out onto the green and had fresh milk with teas and ground coffee. The bar and eating area was a nice mix of old and new beams and open fireplace with a good menu and great... more

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1 of 5 stars
Chilla   3 contributions
Hitchin
Oct 30, 2009 | Trip type: Couples
1
person found this review helpful

We stayed here for 2 nights in early September for our wedding anniversary. Once we finally were able to check in, after driving round trying to find somewhere to park (they don't mention the parking difficulties on the wegsite) We were shown to our "deluxe" room. I thought there had been a mistake. This was a very average room. The... more

Management response from
CrownHotel, Manager

Here at The Crown we always take all customer comments very seriously and naturally I am deeply concerned to hear of your thoughts on your recent stay with us. I would like to apologise for the behaviour of the barman during your stay, as a Hotel we should welcome all guests from morning until night and I will of course...

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5 of 5 stars
robinWoodbridge   12 contributions
woodbridge
Oct 25, 2009 | Trip type: Couples

a very busy hotel and restaurant which is only because it does everything right. The staff are obviously well trained and the cheffs do a great job with the food. The food is priced quite reasonably in comparison with other hotels in the area. The restaurant was fully booked on both nights we stayed so book. The wine list is... more

lovely stay
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5 of 5 stars
rosieWindsor   3 contributions
windsor
Oct 22, 2009 | Trip type: Couples

lovely old coaching inn thoughtfully modernised. room spacoius,great views over the green.breakfast served at a good time allowing you to relax unlike some places.food superb ,good menu choice ,staff friendly,nice relaxing atmosphere brilliant place to stay if you want to take your dog as well. not sure but room 5 may have a supernatural guest as well,listen for the ticking... more

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The Crown Hotel Address

The Buttlands, Wells-next-the-Sea NR23 1EX, England