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All 4 Thetford hotels

Bell Hotel

3.0 of 5 Hotel   |   King Street, Thetford IP24 2AZ, England
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Bell Hotel
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Ranked #4 of 4 Hotels in Thetford
A recent review
5 of 5 stars reviewed 2 days ago
danloft
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337 reviews from our community

Traveler rating
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    116
    65
    44
    36
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36
170
9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (337)
  • Mar-May only
    (86)
  • Jun-Aug only
    (91)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I had our Wedding here the staff were brilliant and the food was brilliant it was also the best day of our lives and they helped make it that would recommend it every time we will make it date night on a regular basis once again thanks to all the staff....

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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

The Bell is fine as somewhere to stay for a short while. In my case it was one night for a business trip. In this role it was everything I needed, clean, quite (enough to let me sleep), had reasonable food in the bar the staff were friendly enough. In the context of £60 for B & B this makes... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here for 1 night for business and wish I'd stayed somewhere else. Some of the staff were really friendly and helpful but the hotel is tired and dated - it needs a major overhaul. The bed was fairly comfortable, but the bathroom was horrible. The carpets are dirty and need replacing. The breakfast was also dreadful. best to... More

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Studley
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 nights during the week. My room was in the 60's extension on stilts, overlooking the side street, but mercifully quiet. The bath / shower tap was so ancient I feared it would fall off in my hand, but it gushed hot water so that's OK. Comfortable bed. TV with freeview. Good hospitality tray refreshed for second... More

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Twickenham, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed on a Saturday night and had a room at the riverside. We were kept awake until early morning by the music from the party boat moored opposite as well as the drunk singing, shouting and balcony furniture moving of other guests. Having finally got some sleep we got to breakfast at 9.50 to be told by one of... More

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Oakham, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My hsuband & I stayed here following a business meeting I had nearby. We struggled initially to find the hotel with SatNav with the address given as King Street- this is pedestrianised and there is no access to vehicles. If you want to find it use Bridge St in the SatNav! We had a room in the old part of... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel, we appreciate all feedback from our customers as this is what helps us as a business to move forward. More

Bruges, Belgium
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Not what we were expecting. Nice large double room with 4 poster but the hotel was tired & shabby without any chic!! Will never go back. Friendly girl on Reception though. She was helpful. Hotel needs a fortune spent on it. Carpets cleaned would be a good start.

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel, we are sorry to hear that you did not enjoy your stay with us. We have recently implemented a rolling maintenance programme throughout the hotel to improve the décor and ensure the hotel meets our guest’s expectations. More

Kent
Top Contributor
130 reviews 130 reviews
40 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is tired, but was comfortable. After reading reviews on tripadvisor regarding the noise from the static boat we were given a room right opposite it. We asked to move because of this which they did immediately. We were given a room in the main old part of the hotel. This room was a lot smaller, although the bathroom... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. We are glad to hear that you enjoyed stay with us and will pass on your kind comments to the team. We are sorry to here that although you enjoyed your breakfast, the service was not up to our usual standards, and you were not offered a refill of... More

ROLLING COUNTRYSIDE
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is tired, shabby and not up to scratch. Peeling paint, the windows need replacing, old grubby bathrooms, carpets coming away from the floor. Get up very early if you want any breakfast. Restaurant menu had numerous dishes unavailable. Not the usual standard of Old English Inns! No atmosphere, no frills, very basic. Avoid if you want a nice... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. We are sorry to here that you did not enjoy your stay. It is very important to us that our guests have a comfortable and enjoyable stay and we are sincerely sorry that we failed to deliver on this occasion. Please be assured that your feedback is very important... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 25, 2014

I have traveled world wide and have staying in many different places before. I stayed here 4 nights and thought it was great. Very comfy and quaint. Room is clean, tidy and nicely renovated. Fresh sheets and good facilities. Good breakfast selection and get to order an a la cart hot breakfast item with the buffet breakfast. Good selection of... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell hotel. We are very glad that you enjoyed your stay with us. I will pass your kind comments onto all of the team and we look forward to welcoming you back in the future. More

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Additional Information about Bell Hotel

Address: King Street, Thetford IP24 2AZ, England
Location: United Kingdom > England > East Anglia > Norfolk > Thetford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bell Hotel 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Bell Hotel Thetford, Norfolk

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