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All 4 Thetford hotels

Bell Hotel

3.0 of 5 Hotel   |   King Street, Thetford IP24 2AZ, England
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Ranked #4 of 4 hotels in Thetford
A recent review
5 of 5 stars reviewed 5 days ago
deekircher21
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328 people have reviewed this hotel

Traveler rating
    75
    115
    62
    43
    33
See reviews for
36
167
9
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have traveled world wide and have staying in many different places before. I stayed here 4 nights and thought it was great. Very comfy and quaint. Room is clean, tidy and nicely renovated. Fresh sheets and good facilities. Good breakfast selection and get to order an a la cart hot breakfast item with the buffet breakfast. Good selection of... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My fiancee and I have just returned from the bank holiday weekend at the bell and I'm not sure why this hotel has so many negative reviews. Yes the rooms are a little dated and yes the staff are over worked BUT they are clean, comfortable, well equiped and the staff go out of the way to my your stay... More

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Crewe
1 review
1 of 5 stars Reviewed 5 days ago NEW

Booked in and 5 minutes later booked out. It was on a non- refundable rate of £230 for 3 nights that's how bad it was. The floor was uneven, the room smelt. I have never felt this strongly about writing a review but had to for this occasion to avoid other couples falling into the looks good on the internet... More

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Chepstow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The accommodation at the Bell Hotel was excellent. Staff were "Brilliant", friendly and helpful, if you needed anything at all there was always somebody on hand to help you. The food was excellent plenty of choice at breakfast . You had a good variety of menu's if you wanted an evening meal. Value for money, I would recommend this hotel... More

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Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent a week at the bell and found all the staff to be verify friendly and welcoming , nothing seemed to much trouble and even though they were busy they were still helpful and smiling. The food was good and so was the beer. It's an old hotel and there is noticeable wear and tear , however it was clean... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are glad that you enjoyed your stay with us and found the team welcoming and helpful. We look forward to welcoming you back again in the future . More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Old, tatty, scruffy and worn down. Beer ok, food acceptable. Staff rude and abrasive. Quotes "I don't know how the windows haven't fallen out yet sir" stud when the windows were jammed open. "Thats what I thought you ordered so that's what you have" before walking iff to leave me with a breaker I didn't order. "I can't do anything... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell hotel , we value all comments whether good or bad and are sorry to hear that you did not enjoy your recent stay with us. More

http://www.facebook.com/profile.php?id=1054491339&ref=mf
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am not a complainer of any kind but just must write a review. Bell Inn can not be recommended. Noisy, shower didn´t work, room was dirty (didn´t mind that to begin with), to top it all was breakfast, just wanted fruit after a restless sleep (due to noise), fruit was sour, obviousely off. Had complained too much earlier that... More

Was this review helpful? Yes 3
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. I would like to apologise for the shortcomings you received during your recent visit. I have passed on your comments regarding the quality of the fruit to the kitchen team and also passed on your comments about the shower to our maintenance man, who has now seen to the... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose the hotel as we have relatives nearby in Bridgham. We arrived on Sunday afternoon and invited the relatives to join us for Sunday Carvery. We sat in the bar and ordered food. There wasn't a defined carvery so we ordered of the main menu. There was one overworked staff in the bar and when she had to pop... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. I am sorry to read that you did not enjoy all of your stay at the hotel and have spoken to the team regarding the issues that you raised. I have passed your positive comments onto the relevant team members and would again like to thank you for leaving... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Two night stay in superior room with four poster bed,nice & clean & quiet,in the old part of hotel,food ok,could do with more staff though as the girls were like headless chickens!!! Friendly staff,tea & coffee in rooms,extra milk,tea bags at reception

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. We are glad to hear that you enjoyed your stay with us and I will pass your comments onto all the staff . We look forward to welcoming you back again More

newcastle-under-lyme, staffs
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here as a stop over for one night on 26th July 14 , on my way to Norwich, this Hotel has a nice location to the Town Centre, there is a canal at the rear by the overspill car parking, and a very nice courtyard entrance with parking and tables out for diners and drinkers, it was a... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. I am sorry to read that you did not enjoy your recent stay with us and that the staff and hotel were not up to our usual high standards. I will be speaking to the staff both on reception and on breakfast during you stay, regarding the levels of... More

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Additional Information about Bell Hotel

Address: King Street, Thetford IP24 2AZ, England
Location: United Kingdom > England > East Anglia > Norfolk > Thetford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bell Hotel 3*
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Also Known As:
Bell Hotel Thetford, Norfolk

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
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46

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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