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All 4 Thetford hotels

Bell Hotel

3.0 of 5 Hotel   |   King Street, Thetford IP24 2AZ, England
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61%
Ranked #4 of 4 hotels in Thetford
A recent review
4 of 5 stars reviewed 3 days ago
Jools6665
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320 people have reviewed this hotel

Traveler rating
    73
    113
    61
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    31
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36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Two night stay in superior room with four poster bed,nice & clean & quiet,in the old part of hotel,food ok,could do with more staff though as the girls were like headless chickens!!! Friendly staff,tea & coffee in rooms,extra milk,tea bags at reception

Was this review helpful? Yes
newcastle-under-lyme, staffs
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here as a stop over for one night on 26th July 14 , on my way to Norwich, this Hotel has a nice location to the Town Centre, there is a canal at the rear by the overspill car parking, and a very nice courtyard entrance with parking and tables out for diners and drinkers, it was a... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. I am sorry to read that you did not enjoy your recent stay with us and that the staff and hotel were not up to our usual high standards. I will be speaking to the staff both on reception and on breakfast during you stay, regarding the levels of... More

London, England, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at The Bell Inn in Thetford from the 11th July for 2 nights for my partners birthday. I booked this hotel as it was very close to Go Ape where we were spending the day. The pictures on the internet should a lovely hotel with Superior rooms however it did not show the static boat outside our room which... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell hotel. I am glad that you enjoyed the majority of your stay with us , however I am concerned about the inexcusable way you were treated at breakfast . I will be speaking to the member of staff who was working that morning, and if you would like to contact... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely wee hotel, staying here for 5 days and 3 days in I just wanted to say the customer service is great. Rooms are great value - yes there can be a bit of a wait at Breakfast but only when we all arrived at the same time and I seen that happen a few time as our group need... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel, we are glad you enjoyed your stay with us and found all of our team friendly and welcoming . We look forward to welcoming you back again soon. More

Cambridge, United Kingdom
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 1 night stay and enjoyed our trip. We were greeted with a warm welcome, check in was easy and quick. Our room on the 2nd floor overlooked the canal and it was surprisingly quiet considering that we were looking out over the main road and the coach/bus drop off area. The staff were all cheerful and... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are glad that you enjoyed you stay with us. Please except my apologies for the shortcomings you experienced during your breakfast, I have passed your comments on to the kitchen and front of house team, who would also like to offer there apologies, and will review there processes... More

Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very quaint hotel with no straight lines, honestly it feels as if you are in a Harry Potter set! This hotel is a must if you're a Dad's Army fan, there are photos everywhere & most of the rooms are named after the characters. The breakfast room overlooks the Captain Mainwairing statue. We found the hotel to have very lovely,... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are glad you enjoyed your stay with us and I will pass your complements onto the recption and housekeeping team . I am sorry to hear that your experience at breakfast was not to our usual standards and that the buffet was not sufficiently restocked, but you may... More

Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

This is the first time I have ever written a review -so here goes! My husband, myself and our little dog Polly visited The Bell Hotel during the last week of May, and we had an absolutely lovely 4 night short break. We were made to feel very welcome and nothing was too much trouble for the staff. From the... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Inn. We are very glad to hear that you, your husband and Polly enjoyed your stay, we always enjoy welcoming a dog to the hotel . I will pass your complements onto the team and we look forward to welcoming you back again . More

Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

For what claimed to be 3 stars and a premium price this hotel failed to deliver on everything. The rooms were not very clean so not a good start but not the end of the world. What wasn't tolerable was the noise from the floating disco moored outside of our room - this went onto until past 3am and with... More

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Richard D, Guest Relations Manager at Bell Hotel, responded to this review

I am very sorry to hear that you did not enjoy you recent stay with us at the Bell. I have raised your issues regarding housekeeping and the quality of your breakfast with both departments, who appreciate all feedback as this helps to continually improve the bussiness . More

Edinburgh
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On the positive, good price. On the neg, needs a bit of attention. Waited over an hour for bar food and the breakfast was like faulty towers, with cups thrown on the table etc. To be fair they gave us a refund for the bar food and the breakfast was tasty.

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel , we appreciate all feedback as this help us to develop as a team and move the bussiness forward. We are sorry to hear that your experience at the Bell was not up to our ususal standards , and we hope this has not put you off a return... More

Brackley, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 19, 2014

I have just stayed here for two nights while on business in the area. My room (number 7) was very nice, bed comfortable, lots of room, good bathroom. I used the internet each evening for working and the connection was good and fast. Like Bev D said the pillows are fab!! I cannot comment on the meals as I was... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are glad that you enjoyed your stay with us and I will pass on your complements to both the members of staff you mentioned. We are currently in the proccess of redecorating and our new manager has implemented a maintaince programme, to ensure improvements to the decor throughout... More

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Additional Information about Bell Hotel

Address: King Street, Thetford IP24 2AZ, England
Location: United Kingdom > England > East Anglia > Norfolk > Thetford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bell Hotel 3*
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Also Known As:
Bell Hotel Thetford, Norfolk

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
46

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