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Bell Hotel

King Street, Thetford IP24 2AZ, England
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Bell Hotel
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Ranked #6 of 6 Hotels in Thetford
A recent review
3 of 5 stars reviewed 1 week ago
NZSpursFan Windsor, England
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421 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
  • All months
    (421)
  • Mar-May only
    (111)
  • Jun-Aug only
    (116)
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    (102)
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    (92)
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Windsor, England
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just spent 2 nights in the Bell, which overlooks the river in Thetford and had a mixed stay. We have known the Bell for many years as one of us is a 'Thetfordian', and have eaten in there many times. This was our first stay overnight (we have moved away). The rooms could do with being updated--there are... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. We do have issues with our towel rails pumping out a little too much heat which is something we are currently looking into. It is great to hear you enjoyed the team and their friendly service, your comments will be passed on. Clare and the team at The Bell More 

Bristol, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Bell Hotel and were impressed. The hotel is very clean , the staff extremely helpful , the food menu was very good and not over priced and the breakfast was excellent. We would definately stay again , Quite liked the quirky room names in relation to its history with 'Dads Army' too !!

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. We are so pleased you enjoyed your visit and liked our connection to Dads Army, we love it and enjoy sharing the history too. We hope to see you again soon. Clare and the team at The Bell More 

Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I just spent a night at this hotel for work. The first room i was allocated (after a 4 hour drive) had the TV on and the bed unmade, so I asked to move. The hotel exterior is so nice and staff were laid back like other reviews said but quite helpful. The rooms and interior of the hotel are... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. I am sorry you didn't enjoy your stay at The Bell, your comments have been passed onto the relevant teams within the hotel to ensure we rectify the issues you experienced. Regards Clare More 

Travelers are raving about these Thetford hotels

southampton
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a two night stay, Saturday and Sunday nights, at The Bell. We quite enjoyed our stay, the hotel has character and history and if you ask the staff, they will print of an information sheet about the hotel and it's hauntings, which is an interesting read. We requested and stayed in room 30, which is the meant... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. Sorry to hear you were kept awake, but not by our resident ghosts! We are currently looking into sprucing The Bell up a little bit, so please do visit again to see the fruits of our efforts. Clare and the team at The Bell More 

Nottingham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked on Friday for Saturday, just for a night away. We paid £125 for a Superior Double with breakfast. I booked by phone and was promised a confirmatory email. It did not arrive. That evening I sent an email, asking for confirmation before we set off for Norfolk still, it did not arrive. In the morning, I rang to... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. I am sorry the service you received wasn't up to standard, all of your comments will be taken on board and passed onto the relevant teams throughout the hotel. Clare and the team at The Bell More 

Barnstaple, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel we have ever stayed in. The only redeeming factor was the receptionist Sarah who tried her best to sort out the catalogue of disasters. The first room we were given (Room 1) the cistern wouldn't stop running we reported it and were told there was no maintenance men available so we would have to move.... More 

Was this review helpful? Yes 1
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. We are sorry you did not enjoy your stay to The Bell, all of the issues raised will be investigated and rectified where possible. Your kind comments will be passed onto Sarah. Clare and the team at The Bell More 

Nottingham, United Kingdom
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The four of us stayed here for one night before going to Snetterton (only about 20 mins away). The bars/restaurant are named after characters from Dad's Army and the cast stayed here whilst filming. The hotel has a vintage feel, especially the little sitting room with a piano and open fire. A very friendly welcome from the reception staff and... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your visit to The Bell, I will look into the issues mentioned and will definitely look at getting some brandy glasses! We hope to see you again soon. Clare and the team at The Bell More 

Warrington, United Kingdom
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great looking hotel from the outside with town centre location & plenty of free car parking I stayed here for one night on business, the room was adequate, however the whole hotel could do with an upgrade, Greene King when you do please keep as many of the features as you can, it's what sets this place apart from the... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. We are pleased you found your visit to be pleasant, all of your comments will be taken on board and passed onto the relevant teams. We hope to see you again soon. Clare and the team at The Bell More 

Telford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where do i start with this review, I could start with the river that sedately snakes its way past the hotel or the old charm of the hotels surroundings. I think I'll start with what your interested in. The rooms!. I would say this is an ideal base for other activities around Norfork and Suffolk t I would not advise... More 

Was this review helpful? Yes 1
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. All of the issues mentioned, will be looked into immediately. I'm sorry your stay was not a pleasant one but we do appreciate your feedback. Clare and the team at The Bell More 

Rotherham, United Kingdom
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here on 2 occasions each time in different rooms the first was 48 that was very noisy due to humming electrics, I carry ear plugs because I don't sleep very well but due to the type of noise it made no difference so that was 2 nights with no sleep. The second visit I was in room 7... More 

Was this review helpful? Yes
cathy p, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for your review. I apologise that your stay wasn't enjoyable, your comments will be passed onto the relevant teams. With regards to noise, I will look into the doors slamming, but with the building being very old, any other noises are difficult to resolve. Clare and the team at The Bell More 

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