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All 4 Thetford hotels

Bell Hotel

3.0 of 5 Hotel   |   King Street, Thetford IP24 2AZ, England
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Bell Hotel
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Ranked #4 of 4 Hotels in Thetford
A recent review
5 of 5 stars reviewed 2 weeks ago
700kieran Nottinghamshire, United Kingdom
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341 reviews from our community

Traveler rating
    77
    117
    65
    45
    37
See reviews for
36
171
9
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Leeds
Top Contributor
59 reviews 59 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I arrived to a run down car park with discarded macdonallds rubbish all over . An old in out system . Hard swing doors . No help with luggage . Room way too hot no a c . Dirty dusty . Glass shelf dangerous . Bar ok nice staff . Loo broke half way through evening one disabled toilet .... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell hotel. We are very sorry that the hotel did not meet your requirements and failed to meet your expectations on a number of occasions. We appreciate all feedback both good and bad , as this helps us a s a business to move forward. More

Bucks
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband stayed here for a one night business stay. He found it totally depressing. As other reviewers have commented, the room he had was small and everything was very run down. The bed & pillows were uncomfortable and very dusty - so much so had to take a hayfever tablet in the morning to ease his allergy. His dinner... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We appreciate all feedback as this is what helps us as a business to move forward. We have taken your comments on board and actioned them with the appropriate teams. More

Nottinghamshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed at the bell hotel last week for 5 nights and wow what a great place ,close to the heart of thetford and sat on the river,the hotel is old world in parts with a modern twist,the rooms are large with 4 poster beds and some rooms have a balcony,the bar food was good and its home from home,loved this... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell hotel. We are very glad that you enjoyed your stay with us and found us to be home from home. We look forward to welcoming you back to the hotel in the future. More

Oakham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read the reviews for this hotel we were a little daunted. However once we had found The Bell (Thetford one way system is terrible) we had a lovely stay. The room was quite big with a big bathroom. The bed was very comfy with lovely linen. Breakfast had lots of choices. The only gripe was that my husband found... More

Was this review helpful? Yes 1
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are very glad that you had a lovely stay with us and found our beds very comfortable. We will pass on your comments regarding the breakfast sausages to our head office, who will also appreciate the feedback. We look forward to welcoming you back to the hotel in... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I had our Wedding here the staff were brilliant and the food was brilliant it was also the best day of our lives and they helped make it that would recommend it every time we will make it date night on a regular basis once again thanks to all the staff....

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are very glad that you enjoyed your special day and we look forward to seeing you back here on your date nights. All the best for the future. More

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

The Bell is fine as somewhere to stay for a short while. In my case it was one night for a business trip. In this role it was everything I needed, clean, quite (enough to let me sleep), had reasonable food in the bar the staff were friendly enough. In the context of £60 for B & B this makes... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are very glad to hear that you enjoyed your recent stay with us and found us to be good value for money and welcoming. We look forward to welcoming you back again in the future. More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for 1 night for business and wish I'd stayed somewhere else. Some of the staff were really friendly and helpful but the hotel is tired and dated - it needs a major overhaul. The bed was fairly comfortable, but the bathroom was horrible. The carpets are dirty and need replacing. The breakfast was also dreadful. best to... More

Was this review helpful? Yes 4
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are sorry to hear that you did not enjoy your stay with us. We have recently implemented a rolling maintenance programme throughout the hotel. More

Studley
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights during the week. My room was in the 60's extension on stilts, overlooking the side street, but mercifully quiet. The bath / shower tap was so ancient I feared it would fall off in my hand, but it gushed hot water so that's OK. Comfortable bed. TV with freeview. Good hospitality tray refreshed for second... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are glad to hear that you enjoyed your stay with us and we hope to see you back again in the future. More

Twickenham, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We stayed on a Saturday night and had a room at the riverside. We were kept awake until early morning by the music from the party boat moored opposite as well as the drunk singing, shouting and balcony furniture moving of other guests. Having finally got some sleep we got to breakfast at 9.50 to be told by one of... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are sorry to hear that you did not enjoy your stay with us, we have spoken to the member of staff who was on breakfast the morning of your stay and are currently undergoing re training, to ensure that there are no repeat issues like the one you... More

Oakham, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 13, 2014

My hsuband & I stayed here following a business meeting I had nearby. We struggled initially to find the hotel with SatNav with the address given as King Street- this is pedestrianised and there is no access to vehicles. If you want to find it use Bridge St in the SatNav! We had a room in the old part of... More

Was this review helpful? Yes
Richard D, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel, we appreciate all feedback from our customers as this is what helps us as a business to move forward. More

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Additional Information about Bell Hotel

Address: King Street, Thetford IP24 2AZ, England
Location: United Kingdom > England > East Anglia > Norfolk > Thetford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bell Hotel 3*
Number of rooms: 46
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Also Known As:
Bell Hotel Thetford, Norfolk

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