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Bell Hotel

King Street, Thetford IP24 2AZ, England
Hotel amenities
Bell Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 6 Hotels in Thetford
A recent review
4 of 5 stars reviewed 1 week ago
Jimtud Dumfries
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381 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dumfries
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A pleasant place to stay, efficient check in. The rooms were reasonable and clean. We ate in the bar and the food was good and very good value. Breakfast was very good with lots of choice. Staff were very helpful. Would happily return to this hotel.

Was this review helpful? Yes
Jason C, Public Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review The Bell Inn. We're glad you enjoyed your stay with us and look forward to seeing you again soon. More 

Cardiff
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Booked 2 nights through the Daily Mail for myself and my mother. Sat & Sun night with full English £49.90 Arrived about 4pm to a friendly welcome, receptionist very helpful. Had booked a twin. First room (double) 2nd attempt another double, 3rd time lucky with room 19. Nice and spacious. Bathroom a little tired but plenty of towels, couldn't work... More 

Was this review helpful? Yes
Jason C, Public Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to review the Bell Hotel. We are glad to hear that you enjoyed your stay with us and found the team friendly and helpful. It may please you to hear that the Bell is currently undergoing an outdoor makeover to improve the exterior and bring it up to standards. We look forward to welcoming... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went today for Mothers day lunch. Menu varied. There were six of us. All food tasted lovely and presented well. Thanks to all the staff they were all very pleasant and cheerful. Relaxed placed didn`t feel rushed. Would be happy to go again. Thank you. Didn`t stay at hotel so can`t comment on the hotel and its rooms.

Was this review helpful? Yes
Jason C, Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your review for the Bell Hotel. We are very glad that you enjoyed your Mother’s day lunch with us and I will pass your kind comments onto to the team. We look forward to welcoming you back to the Bell in the future. More 

Milton under wychwood
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have just returned from a 2 night break at the Bell. We received a warm welcome on arrival and our room was warm and cosy at the back of the hotel overlooking the river. The breakfasts were great and we enjoyed 2 excellent value for money meals in the bar. All the staff were friendly and helpful but a... More 

Was this review helpful? Yes
Jason C, Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are very glad to hear that you enjoyed both your stay with us and your meals. I will pass your kind comments onto the team and especially Oliver. We look forward to welcoming you back to the Bell in the future. More 

Great Yarmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in the Bell Hotel for 4 nights when working in the area with my partner, I had been to the Bell Hotel a couple of times for drinks in the bar which was a wonderful experience. Upon checking-in at the reception area staff were extremely friendly and were willing to help in any way possible. Once we checked... More 

Was this review helpful? Yes 1
Jason C, Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your very lovely feedback for the Bell hotel. We are glad to hear that you have enjoyed your stay with us and we have passed your very lovely comments on to all of the team and showed your kind comments to Oliver, who is indeed a huge asset to the Bell team.... More 

southend on sea
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a special offer out of the daily mail with Old English Inns. When making the booking we were told the hotel was haunted, which intrigued us. On arrival the reception staff were very friendly and helpful. They informed us our room was in the new part rather than the old part which is haunted, of which i was... More 

Was this review helpful? Yes 1
Jason C, Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are very glad that you enjoyed your stay with us and that you enjoyed our guest ale The Bell ghost. We look forward to welcoming you back to the hotel in the future for a hopefully another ghost free visit. More 

London, United Kingdom
Top Contributor
60 reviews 60 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is well located in Thetford close to riverside walks. My stay was in mid-week and so the hotel was not very busy. I found the staff very helpful and as an example was able to leave my bag at reception (after checking out) and was able to go for a short walk before starting my train journey. The... More 

Was this review helpful? Yes
Jason C, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your kind comments for the Bell Hotel. We are very glad to hear that you enjoyed your stay with us and will pass your kind comments onto the team. More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

On arrival, the outside of the building looked promising but on checking in things changed. The man on the desk was very polite but I was given the key to room 10. I arrived late in the evening and was very tired and was presented with a very run down room. My room had no heating but a desk top... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Nice hotel back in its day - four poster room apparently haunted lol! Very dated - toiletries seriously lacking which was big disappointment for superior room - and had to call someone to fix shower handle. BREAKFAST WELL ! - waitress told us if you have porridge you cant have cooked breakfast so we had cereal and went to TALL... More 

Was this review helpful? Yes 2
Jason C, Guest Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We appreciate all feedback as this is what helps us as a business to move forward. Unfortunately it is our company standards that our complimentary breakfast consists of the buffet items, unlimited hot drinks and toast and one hot item from the breakfast menu per person.... More 

Woking
Top Contributor
104 reviews 104 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This must once have been a fantastic old coaching inn but I don't think my heart would leap at the thought of staying here again. We had a room at the very top of the hotel at the very far end of the furthest corridor, through innumerable fire doors. It was a perfectly pleasant room that had been recently renovated,... More 

Was this review helpful? Yes
Jason C, Public Relations Manager at Bell Hotel, responded to this review

Thank you for taking the time to leave your feedback for the Bell Hotel. We are very sorry to heart that on this occasion you did not enjoy your visit and we did not meet the required expectations. Unfortunately there have been occasions recently where we have experienced staff shortages and this has had an obvious effect on our ability... More 

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