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The Legacy Duke's Head Hotel

Certificate of Excellence
5 - 6 Tuesday Market Place, King's Lynn PE30 1JS, England
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The Legacy Duke's Head Hotel
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Ranked #7 of 13 Hotels in King's Lynn
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
milla2015 Liverpool, United Kingdom
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619 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

This lovely hotel in Tuesday Market Square in Kings Lynn is easy to find with the square well signposted from the railway station and is a great base for exploring the town. Staff on the front desk were friendly and helpful; the chap I saw on checking in asked if I was aware that there was a wedding party that... More 

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Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed Saturday 17th May in a room facing onto the square. Very good standard of accommodaton with plenty of room and comfortable bed and clean modern shower. Staff very friendly and willing to help. Essentially right in the centre of town with easy reach of the old and modern town centre. Would highly recommend staying here.

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Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for your positive review of your recent visit and for the recommendation of the hotel. We were delighted to learn that the facilities and services were to your satisfaction and we hope to welcome you back soon. More 

Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here with work - the food is so-so, the meeting facilities worse, the beds are awful and the service is poor. Don't know the area, so finding the tiny, hidden car park is a chore - as is waiting around for anyone to staff the reception. A word of warning - the beds are genuinely terrible... they feel like... More 

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Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for completing a review of your recent stay. I am sorry that certain aspects of your visit were not satisfactory. We will endeavour to rectify the service issues and the beds. The hotel has a small car park at the back of the hotel but there is extensive, inexpensive car parking at the front of the hotel. More 

London, United Kingdom
Top Contributor
93 reviews 93 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes. This is a beautiful period building in a central position. I wish this hotel could get it's act together so there would be no reason for negative reviews. We were a large group who booked for the bank holiday weekend and this included a black tie evening in the ballroom. This went very well and the function was well... More 

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Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for your comprehensive review of your recent stay with us. We were delighted to read that your function went well and that a good time was had by all. Thank you for the constructive criticisms and positive feedback that you have posted. It is always useful to have such comments from our guests and necessary improvements will be... More 

UK
Top Contributor
118 reviews 118 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 1 week ago

Beautiful building, comfortable and well appointed room, historic surroundings.........so what's the problem? Easy. Lack of leadership and lack of staff training. Stayed here with my wife following an outing with friends. This was our second stay at The Duke's. The first was (just) OK and we gave them the benefit of the doubt that the lack of running water in... More 

Was this review helpful? Yes 1
Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for reviewing your recent stay. You do not seem to have much luck with your visits to the hotel. The electricity went off in the area, not just the hotel. Sorry, but there is not much we could do about that. Your feedback on the breakfast service is appreciated and we will endeavour to ensure the necessary improvements... More 

norfolk uk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Although this hotel has had 3 million pounds spent on it, they clearly I didn't spent much On the mattresses . We arrived and found only a sheet over the mattress and no other base layer, so complaint and asked for a mattress topper. We were given one extra duvet, but we had a twin room, to sleep on, and... More 

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Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for reviewing your recent stay. When the hotel had the recent major upgrade new beds and mattresses were purchased but there seems to be a problem with them. We do recognise that and we hope that we can rectify this problem in the near future. Thank you for bringing it to our attention. More 

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at is hotel three times now, we absolutely love it. We were first introduced to this hotel through group on, and have had to return since. The hotel itself is beautiful and has some really interesting history to it, it's furnished lovely and the breakfast is very good. I would highly recommend an evening meal here, the... More 

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Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for your kind comments. We look forward to welcoming you back to the hotel again soon. It is always good to know that our returning customers are happy with the services facilities that we provide. More 

Bath, UK
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night on a business trip to Cambridgeshire. We stayed in a good size double room on the top floor, in the original part of the building, provided with a good size bed, two chairs, a desk and en-suite shower over the bath. We enjoyed drinks in the hotel bar followed by steak dinner in the hotel restaurant.... More 

Was this review helpful? Yes 1
Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for reviewing your recent visit. We were pleased to read that you found the facilities and services to your satisfaction and we hope to welcome you back again soon. More 

Holt, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel, after reading the trip advisor reviews, as a surprise treat for my husbands birthday. We had a classic room which was slightly smaller than I had imagined, but beautiful. The bed was comfy, the bathroom was amazing and the extra touches were appreciated. My husband was taking part in the 10k run on the Sunday and... More 

Was this review helpful? Yes 1
Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for completing a review of your recent stay with us. We were delighted to read that you enjoyed the hotel facilities and services that were provided and for thank you for your positive comments about the food. I am sorry that you were not allocated the room you were requested and for the issues with your reservation. We... More 

york
Top Contributor
81 reviews 81 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter took us here for my wives birthday treat. Overnight stay here and then on to Sanderingham.the hotel was very nice and service excellent. The only difficulty we had was that the parking was very limited. But overall the stay was pleasant and the hotel of four star standard . We unfortunately went on a weekend when there was... More 

Was this review helpful? Yes
Chris H, General Manager at The Legacy Duke's Head Hotel, responded to this review

Thank you for your review. We were glad to learn that you enjoyed the hotel and the services provided. The hotel only has a small car park at the back of the hotel but extensive, inexpensive car parking is available in the Market Place outside the front of the hotel. Sorry that your sleep was spoilt by the wedding party.... More 

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