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The Ickworth Hotel

4.5 of 5 Horringer, Bury St. Edmunds IP29 5QE, England
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The Ickworth Hotel
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The Ickworth Hotel
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294 reviews from our community

Traveler rating
    126
    85
    40
    25
    18
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154
74
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincoln
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars NEW

We stayed here a few months ago and very much enjoyed our stay. However, our return visit was even better. We tried the stay and dine option and have to say that everything was perfect. The staff were friendly and professional The room was beautiful with a fantastic view and very quiet The restaurant was very nice and the food... More 

Was this review helpful? Yes
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Neil-Cheryl Thank-you once again for another glowing review about The Ickworth Hotel. May I take this opportunity to say we appreciate your continued support and look forward welcoming you back on each of your visits. It's great that The Ickworth works well for you in ALL areas. Kind Regards Amanda-Jane Operations Manager More 

London
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place could be wonderful. Set within a National Trust house and estate, it's a lovely looking building with wonderful grounds to explore. There are children's play areas, bikes to hire (for free with helmets), lots of great tracks for cycling, running etc. Also, the National Trust lays on activities that you can join for free (we did half term... More 

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Frustrated16 Thank-you for taking the time to place your review following your recent stay at The Ickworth Hotel. We are glad that you enjoyed your stay on the whole and were sad to hear that we didn't come up to the service level that you expected. Our Restaurant Manager and Waiting Staff are working together to ensure that our... More 

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had high hopes for the Ickworth Hotel - it had everything we were looking for - a creche, spa, pool, luxury restaurants and stunning grounds. Unfortunately we left questioning the money we had spent on the weekend when we left on Sunday afternoon. We are more than happy to pay £1000 plus for a weekend break but this time... More 

Was this review helpful? Yes 5
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello BVH1000 It was lovely welcoming you and you're family to The Ickworth Hotel. Thank-you for your mixed review following your recent stay. We have read through your negative comments and feel very saddened to hear about these. Reception is manned 24hrs and the team are always available to assist the guests whenever and wherever possible. The Lounge / Library... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We really had a great time, the staff were incredibly friendly and helpful and the set-up for kids was faultless. BUT the pool area is appalling. Tiny changing area with two changing rooms, and one shower that doesn't work. Worst of all, there is no separation between the areas to walk with outdoor shoes, so you come out of the... More 

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Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello NatalieStone76 Thank-you for taking the time to review The Ickworth Hotel. It was great meeting you during your stay and your feedback was useful to the management team. I'm glad the concept we have to offer through Luxury Family Hotels worked for your stay. I'm glad you mentioned The Lodge details as some guests are not aware that there... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel looks fantastic from the outside, some of the rooms are a little faded. The grounds are beautiful and you can take bikes out, play board games in the lounge and use the swimming pool and spa. This place is great for kids - who can use the pool all the time. Couple of little things; the welcome is... More 

Was this review helpful? Yes
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Caro6161 Thank-you for your review of The Ickworth following your recent stay with us. We have taken on board your comments and we are working with our teams to strive for a great welcome and service. Due to our guests being mainly families we are indeed very busy over the School Holidays / Weekends / Bank Holidays. We do... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Table ha leftover crumbs from last sitting, would have preferred more sandwiches & less scones& cakes, but all were nice, good service but value for money not so good, will go to the Angel Hotel as much comfier& better value for money.

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Scumblebunny Thank-you for your mixed review following your Afternoon Tea with us. Our guests overall really enjoy the whole atmosphere of the Afternoon Tea in the Conservatory. We have many people travelling from a far for the experience and are always happy to hear lovely comments following dining with us. It saddens me to hear that you will not... More 

Ashwell, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They really have thought of everything at The Ickworth, but it comes at a price - worth almost every penny though. The setting is stunning as you drive into the Estate and see the Rotunda in all it's glory. The hotel is smaller than I expected, in just one part of the left hand wing, but that adds to the... More 

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Fi and Wil and George and Megan THANK-YOU for your excellent review of The Ickworth. We certainly did deliver and met your expectations for your stay. It was lovely welcoming you and your family to the hotel. As you mentioned within your review the price paid is worth every penny and you indeed made the most of all our... More 

Bury St. Edmunds, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have just celebrated a milestone birthday, and today my husband and children surprised me, with a swim in your super pool, and a surprise party with family and friends. The afternoon tea was wonderful, staff attentive and generally a lovely time had by us all. So a huge thank you to ickworth hotel, for making my afternoon such a... More 

Was this review helpful? Yes 2
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Janey Thank-you for your excellent review of The Ickworth Hotel. It was lovely meeting with you and your family for Afternoon Tea. Everyone had such fun! I'm glad we were all able to keep it a secret from you to then enjoy! We had many comments from the group to say that they will be back for sure and... More 

Weybridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Knowing this hotel so well, as we had lived in the area, we decided to stay during a short visit to Bury St Edmunds. Our preference while in this location is for a country house hotel in a rural setting rather than being in the town centre and Ickworth fits the bill perfectly. We both love the architecture together with... More 

Was this review helpful? Yes 2
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello AndyR17 Your review clearly highlights all that The Ickworth has to offer our guests. Glad you enjoyed our pool - It is indeed situated a short walk from reception and once your there you can enjoy the warmth until your fingers go all wrinkly. Hopefully we can welcome you for dinner on your next visit to us. Thank-you for... More 

east of England
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came of a relaxing night way. The Ickworth was prefect! the staff were very friendly, helpful and warm. The swimming pool was wonderful, and the food was out of this world! To wake up with a view of the misty grounds of Ickworth NT property from our window was lovely. It as so nice to stay somewhere with some... More 

Was this review helpful? Yes 2
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Surfing Mummy Thank-you for your excellent review of The Ickworth Hotel. It's a shame you weren't with us for longer. The Ickworth have great scenes during all seasons and we are glad that you could experience a cold misty morning with us. I hope you managed to get some photographs? Our History Wall in the Library is not to... More 

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Additional Information about The Ickworth Hotel

Address: Horringer, Bury St. Edmunds IP29 5QE, England
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds > Horringer
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ickworth Hotel 4.5*
Number of rooms: 27
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Also Known As:
Ickworth Hotel Horringer
The Ickworth Hotel Horringer, UK - Bury St. Edmunds

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