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All 2 Horringer hotels

The Ickworth Hotel

4.5 of 5 Hotel   |   Horringer, Bury St. Edmunds IP29 5QE, England
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The Ickworth Hotel
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Ranked #1 of 2 Hotels in Horringer
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267 reviews from our community

Traveler rating
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    31
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139
69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have a 5 month old baby and tried this hotel as part of the 'Luxury family hotels'. We stayed at the Ickworth hotel for 2 nights. I got a bit worried after reading the Tripadvisor comments but I am glad we still decided to go since we ended up having a very nice and relaxing time.Yes, it is true... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I wish I read the Trip Advisor reviews before going to the Ickworth Hotel. I took my husband there for a 40th birthday family treat. What a disappointment. I completely agree with the other reviewers - yes, the hotel is lovely and it's great that the kids are welcomed. However, you pay an unbelievably high price for this - quite... More

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We were looking forward to staying at Ickworth over the weekend. Not a luxury hotel at all. Yes, the atmosphere is relaxed as the hotel is geared towards families with children, but then bring your prices down! Extortionate prices for very very average food. And one member of waiting staff in particular had such a bad attitude that we ended... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had stayed in the Dower House a few years ago and to be honest had a mixed experience. This time we were staying in a family room in the main hotel and it was fantastic. It was a very traditional room, furnished with a mix of antique furniture - very shabby chic. We had two fold up beds in... More

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Management response:

Hello ACR7 May I personally Thank-You for such an EXCELLENT review! I'm glad to see you returned to us following your last stay at The Lodge - I am glad we have restored your faith in The Ickworth Hotel and Luxury Family Hotels as a group. Due to the nature of our property we are quite limited as to the... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The bathroom in the room was not clean properly; I had the afternoon tea and when we went to have a drink at the same table after 2 hours the crumbles and sugar still there there were not been cleaned; At breakfast few items were missing, we have reported to the management that used the terrible excuse that they have... More

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Flor750 Thank-you for your review following your recent stay. I would have loved to have had some further information on the bathroom cleanliness? We have looked back and have no comments mentioned following your stay? Our housekeeping team work very hard and take pride in cleaning our lovely bedrooms to a high standard and I would have liked to... More

Bury St. Edmunds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are a group of 6th form students from Priory school. We came to visit the hotel as part of our Customer Services research. We were welcomed at Reception and received prompt service. Daniela the sales manager gave us a very informative tour of the hotel. We were particularly impressed with the facilities for children and young people. We particularly... More

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Claire B Thank-you for your excellent review following your visit to The Ickworth Hotel. I remember your group well, I hope you managed to receive all relevant information for your Customer Services research and it was lovely meeting you all and welcoming you to the hotel. Daniela I'm sure looked after you all well and I wish you all... More

Ipswich, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I visited Fredericks on Saturday evening as non residents of the hotel. We liked the idea of it being a 'child free' restaurant. We were extremely well looked after by the staff and the food was absolutely fantastic, full marks to the chefs. I had the lime cured sea bass my husband had the hock and both... More

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Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Leanne C What an excellent review of Fredericks Restaurant. Chef, the team and I are thrilled with your comments made above! We are so glad that your evening was so enjoyable and thank-you for highlighting that we are also open to non-residents for dinner. (Subject to availability) We are glad that you found the menu a delight and we... More

London, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I been there with wife and my 3 years old baby for a long week end and our expectation were not meet since the check in . When we arrived there was no welcome from reception and the only thing that I heard was " Sir are you ok to take your luggage to the room?" And when I said... More

Was this review helpful? Yes 4
Management response:

Hello Cohiba2014 It saddens me to read through your review following your recent stay with us. I have spoken to the Receptionist who checked you in and I think there was a mis-understanding thinking that your were able to take your luggage without assistance and then the offer of the lift option was given to assist you - I'm sorry... More

cambridge
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here by default as the west wing was shut at the national trust , it was very pleasant , nice cake and coffee and a very relaxed atmosphere . Quite expensive but that is to be expected from a hotel

Was this review helpful? Yes
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Casarob We are glad you enjoyed your Coffee and Cake here at The Ickworth Hotel. Thank-you for visiting us during your day trip, I'm sure you were able to rest and relax. All of our cakes are freshly made on site each morning. We can't wait for you to stay longer with us possibly overnight maybe? Thank-you once again,... More

Bury St. Edmunds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Whilst walking in the National Trust grounds of Ickworth we were advised that the NT restaurant is closed for re-furbishing but that we could get snacks and sandwiches at the hotel adjoining. The sandwiches were the biggest disappointment ever. 2 slices of sliced brown bread - one with a slice of supermarket ham and one with a thin slice of... More

Was this review helpful? Yes 1
Amanda-Jane F, Operations Manager at The Ickworth Hotel, responded to this review

Hello Broweyedgirl2014 Thank-you for your review following an un-planned visit to The Ickworth Hotel. I trust you enjoyed your day overall? Exploring all the 1800 acres available to walk through. We indeed have a snack menu for day visitors like yourselves and I am sorry to read your comments regarding the value for money of your sandwiches ordered. All our... More

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Additional Information about The Ickworth Hotel

Address: Horringer, Bury St. Edmunds IP29 5QE, England
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds > Horringer
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ickworth Hotel 4.5*
Number of rooms: 27
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Also Known As:
Ickworth Hotel Horringer
The Ickworth Hotel Horringer, UK - Bury St. Edmunds

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