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The Ickworth Hotel

Horringer, Bury St. Edmunds IP29 5QE, England
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The Ickworth Hotel
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The Ickworth Hotel
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322 reviews from our community

Traveler rating
    139
    88
    43
    28
    24
See reviews for
171
80
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • German first
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English first
  • All months
    (322)
  • Mar-May only
    (96)
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    (81)
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    (65)
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    (80)
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spot on. This is a relaxed, friendly but understated place. With efficient and professional service. Wonderful cream tea with our dogs snoozing under the coffee table. Did not stay this time. But the service was as good as ever.

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Clacton on Sea
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Dinner in the evening was first class. Breakfast the following morning was spoilt as two of our meals were served 20 minutes after the other two. We were staying there with another couple. A screaming kid above our room at 5.30 am is not to be recommended. Accommodation very good but very expensive. Too many noisy children staying for our... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a very enjoyable lunch here with my daughter and friend, the food was delicious and the staff seemed very happy entertaining my 8 month daughter while we ate! I ended up leaving my camera here and not realising for a couple of weeks. When I called reception they could not have been more helpful eventually finding it in... More 

Was this review helpful? Yes 2
Alcester, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

I went to this hotel as it was for my sisters birthday. I could not pre book a spa treatment as there were none left. The hotel itself is luxurious. The swimming pool is lovely, but becomes 'kid soup' during the day. You also have to go outside to get to the pool and the changing room is unisex. The... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in one of The Luxury Family Hotel groups other locations Woolley Grange and we were worried as it excelled in service and facilities that another location wouldn't match it. We need not have been concerned Ickworth Hotel is delightful. We are staying at Ickworth until 13th May, Lady Montague suite for my birthday (tomorrow). We have to... More 

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Suffolk, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family booked us afternoon tea at the hotel as a special treat. We took this up on the 9th May and were so impressed by the service, food, atmosphere and attention to detail. A young lady showed us to our table in the conservatory and explained what was available. We were struck by her (and her other colleagues') professional... More 

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London
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at the Ickworth in April 2015. We were suppose to stay the Saturday and Sunday but checked out on the Saturday AM. I was not happy with the service at the hotel. We arrived late (reception were notified of this), and I was expecting to be able to order room service as this is advertised as a 'luxury'... More 

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Braintree, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two nights at The Ickworth Hotel and found it exceeded our expectations. We are a couple in our 70s who understood that the hotel caters primarily for families and had not expected its serene ambience. While the needs of families with children of all ages are catered for beautifully, there is no lack of consideration for adults without... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I bought a spa day for some friends on another site who recently had a baby. My expectation was that a spa day consists of swim, Jacuzzi, steam room and maybe some optional treatments. The website states that the facilities on offer was a heated in door swimming pool. I didn't expect that they were listing the only facility available.... More 

Was this review helpful? Yes 2
middle east
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in the Lodge in the grounds of the estate. Fabulous apartment with two breadrooms and a very comfortable sitting room - nice to have fresh milk in the fridge too! The staff were great and very attentive and so much to see and do - unfortunately not enough time to do everything!! Would definitely return.

Was this review helpful? Yes 1
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