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Crowne Plaza Hotel Marlow

4.0 of 5
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Fieldhouse Lane, Marlow SL7 1GJ, England
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Crowne Plaza Hotel Marlow
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Ranked #3 of 4 Hotels in Marlow
A recent review
5 of 5 stars reviewed yesterday
Steve R London, England, United Kingdom
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917 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I along with my daughter and her partner had two rooms at the Crowne Plaza recently and we all enjoyed our stay at the Hotel. The rooms were quiet, spacious, clean & modern with very comfortable beds and a good bathroom. We enjoyed a G&T overlooking the lake in the afternoon and thoroughly enjoyed the buffet breakfast... More 

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Greater London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

There is not much wrong with this hotel, but it is very corporate and doesn't have much character. Staff was friendly, the hotel and room was nice and clean. The bed was very soft, even a bit soft for our liking, we only stayed one night which was fine, but we wouldn't want to have to sleep in that bed... More 

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Colchester, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here as part of an overnight package for Legoland. I cannot fault the cleanliness of the modern room we stayed in nor can I say that we didn't sleep well. The young lady at the reception desk was very polite and helpful too. My problem is with the Blaze restaurant situated within the hotel. We arrived after a very... More 

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We found ourselves here as a last minute thing. I was looking for cheap overnight accommodation, the local Premier Inn was full and this hotel had a pool which I knew would be a big hit with my little boy. This sort of hotel won't appeal to everyone as it is a bit uniform but everything works as it should,... More 

Was this review helpful? Yes 1
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow with your family. I’m pleased to hear that you enjoyed your stay with us and were happy with the hotel facilities and cleanliness. Sounds like your little boy enjoys swimming, so I’m sure you both had a fun time in... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have been here as a couple and as a family. Great every visit . Couldn't ask for more . Staff are fast and afficant helpful and friendly. Facilities perfect. Highly recommend to anyone. Will stay many more times in future.

Was this review helpful? Yes 2
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at Crowne Plaza Marlow with your family. It’s great to know that you enjoyed your time with us and were happy with all aspects of the hotel and found the staff very friendly, helpful and efficient. We’re glad to know that you intend to... More 

dempseyh
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a spa night away at this hotel, was pleasantly surprised. We booked a three's company deal through spa breaks.com. Hotel was modern spacious and despite being busy didn't feel overly busy or cramped. Great spa facilities: good sized pool, indoor and outdoor hot tubs, steam and sauna rooms, we all had afternoon massages which were great! .our... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow with friends, for a Spa break. It's important to us that our guests have a comfortable, relaxing stay, so it's nice to hear that you were very happy with the room, spaciousness and particularly the comfy bed. I’m pleased that... More 

Oxford
Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here last week for a night with my husband. Our room was great, very clean, modern and spacious. The beds were very comfortable, we had two doubles! The bathroom was good too, bath and seperate shower which is unusual! We had breakfast which was a buffett and had loads of options but was very expensive! I think it... More 

Was this review helpful? Yes 1
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your visit to Crowne Plaza Marlow last week, with your husband. It's important to us that our guests have a comfortable stay, so it's nice to hear that you were very happy with the room, the fact that it was very clean, modern and spacious and the... More 

Bovingdon
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the hotel because it is not too far from home - taking a cheeky night away without the children to celebrate my husband's birthday. Also chose it for the pool and spa tretments and a nice-sounding restaurant. we were coming to relax. The hotel is modern and well-presented. No problems parking. Lovely welcome from a great young receptionnist... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow with your husband, for his birthday. We’re pleased to hear that overall, you enjoyed your stay with us. It's important to us that our guests are comfortable and relaxed, so it's nice to hear that you were very happy with... More 

Kettering, United Kingdom
Top Contributor
51 reviews 51 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a short notice booking and an unexpected stay in Marlow near Henley. The reception and gym staff were friendly and professional, the swimming pool and facilities were all clean and a pleasure to use, the Aqua Bar had a good atmosphere and the food was great. The weather was nice enough for me to enjoy lunch on the... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow, whilst on business. I’m pleased to hear that you were happy with the hotel overall and found the staff to be friendly and professional and it’s also good to know that the weather was nice enough for you to enjoy... More 

Newbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to have an afternoon tea here after visiting a local National Trust property on a Sunday afternoon. The hotel is located at a lake and a large conservatory overlooks this. The access to the hotel is through an industrial estate which probably doesn't do the hotel justice. The hotel is modern and the reception area is light and... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow for Afternoon Tea, following your visit to a local National Trust property. I’m pleased to know that you both enjoyed your Afternoon Tea with us in the Conservatory, found the food to be of good quality and the staff attentive.... More 

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