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All 3 Marlow hotels

Crowne Plaza Hotel Marlow

4.0 of 5 Hotel   |   Fieldhouse Lane, Marlow SL7 1GJ, England
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77%
Ranked #3 of 3 hotels in Marlow
Certificate of Excellence 2014
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  • Reviews (779)
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779 people have reviewed this hotel

Traveler rating
    268
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
London
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here having spent the nights before and after our wedding here a few years ago. Unfortunately, the bar / conservatory area smelled like a student nightclub (i.e., floors not properly cleaned over a course of several months) with dust and food remnants easy to spot (and easy to clean / rectify if only someone could be bothered). Check... More

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Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed yesterday it's a strange hotel you have to drive through a industry area to get to it and when you get there it's so big and empty it does look and seem a bit soulless. The views are great from the bar/empty restaurant over a lake. Service was very good very helpfull and attentive bar and waiter staff. Bar... More

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Nice, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I just stayed two nights for a business trip near Marlow. The hotel looks quite new but the cleaning service is poor. First i found two spiders in my room. Ok this things can happen so i kill one with a shoe and the other with a towel which i leave on the floor then. My surprise was to find... More

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Oxfordshire
1 review
5 of 5 stars Reviewed 1 week ago NEW

Recently attended a family wedding at the Crowne Plaza Marlow. We were so impressed at the exceptional service we received from the moment we checked in, to the moment we left. I firstly wanted to comment on how accommodating the reception team where with an early check in. The wedding ceremony was at 12 noon and after arriving early, it... More

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Management response:

Thank you for taking the opportunity to review your recent stay a the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect. I am so delighted that your recent stay at the Hotel, for a family wedding, was a success and that you found both... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

After staying at the crown plaza in Manchester City centre I have to say we were very disappointed with this hotel. Non of the glitzy bedrooms and bathrooms here, just very tired and old looking. Breakfast was £18 and although the cooked food was ok the fresh melon and pineapple look anything but fresh ! Over priced and disappointing.

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harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to target problem area and allow us to take the necessary action to avoid similar situations in the future. I was concerned to read that the Hotel did not live up to expectation and did not... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the kids lego land package. Completely brilliant from start to finish. Kids were catered for with everything. Didn't have to ask for anything. Toys in the bar area, free kids buffet with amazing waiters / waitresses . The maître d' was superb and made us feel special and welcome. Food top class ,children's play area fab, swimming... More

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harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect. I am delighted that you and your family enjoyed your stay with us and had the opportunity to explore our wide range of... More

east midlands
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel on a few occasions. We like the style of the hotel, value for money, good facilities for children and the fact that it is walking distance into Marlow. We took advantage of a Summer Partner offer with rooms at 50% off. As I am a Platinum member I toyed with idea of booking a... More

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harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect. Thank you for your loyalty to the Hotel and to the IHG brand. I would like to extend my immediate apologies that you felt... More

Harleston, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked out this morning after a one nights stay, we booked a club room which was spotless, spacious and very comfortable. The bed I have to say was one of the best hotels beds I've ever slept on. Plenty of zzzzzz's from me! We only had breakfast as we chose to eat out in Marlow, see my separate review for... More

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harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for your feedback regarding your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect. I am so delighted that you enjoyed your stay in one of our excellent Club Rooms, and had a restful nights sleep. I am so... More

Northolt, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have to follow signs to Hotel through an Industrial estate so was not expecting it to be that special but it was pleasantly surprised. Very nice room, good size & spotlessly clean. Room was for 3 adults, had 2 kingsized beds so plenty of space for us & beds were so comfy, didn't want to get up! Didn't have breakfast... More

Was this review helpful? Yes
Management response:

Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect. I am delighted that you and your family had a pleasant stay with us and found the room spacious and the amenities suited... More

London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It just scrapes a four, because although there genuinely isn't anything wrong with the place, it lacks charm or character. That said, good room, good bed, good shower and although we didn't have the breakfast I head it was amazing. Apparently the spa is also great, but I didn't visit it myself. It is a bit expensive for what it... More

Was this review helpful? Yes
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect. I was concerned to read although you enjoyed the excellent bedroom amenities and the friendly and efficient service we pride ourselves on you... More

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Additional Information about Crowne Plaza Hotel Marlow

Address: Fieldhouse Lane, Marlow SL7 1GJ, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Marlow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Marlow is a unique design-led hotel close to the River Thames and perfectly located between the M4 and M40motorway providing easy access to Heathrow Airport, Maidenhead & High Wycombe. This Marlow hotel lays great emphasis upon accommodating the needs of both business and leisure guests. With 7 banqueting suites for up to 450 delegates, beautiful grounds and an astonishing lake the hotel offers the right facilities for conferences, meetings, team buildings, private dinners and weddings. Crowne Plaza Marlow is ideally situated for visits to Windsor Castle, Legoland, Oxford & London. Additionally the hotel is only a short distance from Royal Ascot, Windsor Racecourse or Henley Regatta The Quad Club provides exceptional health & fitness facilities just perfect for a Spa break. It also offers a range of beauty treatments & personal training, 18m swimming pool, children's pool and outdoor hot tub overlooking the lake. Crowne Plaza Marlow offers a range of dining options, from the relaxed Agua Cafe & Bar, to our more formal, well known Marlow Restaurant Glaze , providing eclectic cuisine. Our terrace located outside the restaurant and bar provides the perfect setting for eating out on a nice summer day. ... more   less 
Number of rooms
168

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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