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Crowne Plaza Hotel Marlow

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Fieldhouse Lane, Marlow SL7 1GJ, England
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Crowne Plaza Hotel Marlow
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962 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having been to a crowne plaza already, we had high hopes but were disappointed. The website for this hotel looks good with views of a lake but as you arrive it looks very ordinary. The hotel is clean and tidy and staff are helpful. The rooms are ok but nothing to shout about. My children liked the pool a lot... More 

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Cambridge, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We used our red letter gift to be able to stay at this hotel and we had a 3 course meal and bed and breakfast for the £150, which we think was a bargain . The hotel is very lovely and clean. The food excellent and the staff were very good and I thought all excelled. If you do manage... More 

Was this review helpful? Yes 1
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m delighted to hear that you enjoyed your stay with us in every aspect, the Hotel itself and the facilities, together with the food and most importantly, the service received from our staff. You’re right, the Hotel is set in... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was taken to the Crown Plaza by a friend, who was given a Twilight Gift for her birthday so she asked me to join her. It was a delight, we were outside on the decking enjoying some sunshine and Jacuzzi, then we went in for a massage, which was bliss, then we had the most delicious 3 course meal.... More 

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harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow with your friends. I’m pleased to know that you really enjoyed your stay with us and found the staff all friendly and helpful. It sounds like you had a great time, enjoying this beautiful weather on the decking outside and... More 

Northampton, United Kingdom
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You drive towards the hotel through a trading estate (don't let that put you off), however the environment on the other side of the of the hotel is very nice. A lake with a large fountain and a large stretch of grass between the lake and hotel. The bar and restaurant are very large. There is a Spa there but... More 

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harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m pleased to hear that you enjoyed your stay with us and felt welcomed and looked after by our staff. We pride ourselves on providing excellent customer service to our guests and it’s nice to see this reflected in your... More 

Northampton, United Kingdom
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for one night in June after booking into the Hand and Flowers. I picked this hotel due to its close proximity to the restaurant and the price (approx. £70) We were allocated room 001 which was on the ground floor and was an accessible room. The room was clean and spacious, and came with lovely... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m pleased to hear that you had an enjoyable stay and were happy with your room, finding it clean and spacious and you appreciated the little touches we provide, to make our guests feel welcome. I hope you had a... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

After being given, as a present, a Red Letter one night Experience in a hotel. We picked the Crowne Plaza Hotel in Marlow, England. The hotel was very clean in an excellent location, all the staff were extremely helpful, our room was a perfect size with everything we needed and the food was great... Special thanks to Eliza, Receptionist for... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m pleased to know that you enjoyed your time with us, liked the location and were happy with all aspects of your stay. We appreciate your feedback and we look forward to welcoming you back again in the future. Best... More 

High Wycombe
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Swim price gone from £9 to £17.50. They seem to think that increasing the price increases the experience perhaps. The £9 was a corporate rate, but we'll now look elsewhere for our corporate facilities.

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harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Having read your review, I think there has been a misunderstanding here, because our swim prices have most definitely not increased by 200%. Unlike public swimming pools, we do not offer ‘swim only’ prices. Our Quad Leisure Club pricing includes full use of the entire range of our Leisure Club facilities and not just use of the swimming... More 

1 review
5 of 5 stars Reviewed 1 week ago

The family stayed here with the Legoland package. The Staff were friendly/efficient with the rooms/hotel clean and tidy. The food was excellent. The evening meals were to a very high standard and the children ate their free childs 3 course meal with ease. The childrens menu was very good. We will definitely stay here again. We could not fault it!

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at Crowne Plaza Marlow with your family, as part of a Legoland package. I’m pleased to know that you had a very enjoyable time with us and were happy with all aspects of your stay. It’s good to know that you liked the child... More 

Hertfordshire, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked for one night. On arrival the receptionist greeted us in a very charming way, asking us whether we had a good journey to the hotel. We had a lovely king bedded room with all the facilities you would expect from a four star hotel. The cleanliness was impeccable in the room. The bed was extremely comfortable with plenty... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at Crowne Plaza Marlow. I’m delighted to hear that you really enjoyed your stay with us, in every aspect. It's important to us that our guests have a comfortable, relaxing stay, so it's nice to hear that you were very happy with the room... More 

London, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked quite late for a Saturday night stay and were a littel apprehensice as only Smoking rooms were available. But the room was large, clean and there was no residual smoke smell. The only issue we had was with breakfast the next morning - we wanted something light like coffee and a pastry so were served in the bar,... More 

Was this review helpful? Yes
harrietparkes, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at Crowne Plaza Marlow. Having been apprehensive beforehand because the only room available was a smoking room, I’m delighted to know that you were pleasantly surprised and happy with the room, the spaciousness and cleanliness and most importantly, the fact that there was no... More 

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