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All 3 Marlow hotels

Crowne Plaza Hotel Marlow

4.0 of 5 Hotel   |   Fieldhouse Lane, Marlow SL7 1GJ, England
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Crowne Plaza Hotel Marlow
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78%
Ranked #3 of 3 hotels in Marlow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Supergirly UK
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752 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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UK
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A return visit for me, albeit after a long gap, but this time with my partner, for our anniversary. Overall we both had a good experience despite a few niggles. Having stayed there before I had no difficulty finding the hotel; check-in was swift and efficient; our room allocation was as requested and throughout our stay, all staff members were... More

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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a lovely family break at the crowne plaza. The staff were very helpful and special thanks to Alfonso and Simone who went out of their way to make our stay special. I would recommend this hotel for anyone with kids as there is so much for them to do and the kids buffet is brilliant!... More

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Guisborough, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel was easy to find after reading through other reviews on here just keep going through that industrial estate. Hotel was spacious large reception area. Check in and out was swift with staff pleasant and helpful. Room was spacious and clean. Separate shower and bath. Bath was large and the bathroom was modern. Was a lovely evening so sat outside... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

I had my wedding reception at the Crowne Plaza Marlow on 26th May 2013 and I certainly won't be recommending them to anyone. At the start of the process, the lady in charge of events suggested dry-hire, which is an option we had not considered previously. She made it sound very straightforward and it was certainly cheaper, so we proceeded... More

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

After reading some reviews about this hotel after we booked I was a little concerned but I need not have been. I can't find a single fault! Staff were friendly and polite, service was excellent, room was immaculate, breakfast was outstanding, check in and out was swift and easy. We arrived after a long day of travel and legoland with... More

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Contributor
19 reviews 19 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stopped at this hotel with my wife and son for three nights as park of a Lego Land package. The staff were friendly and professional and the large spacious reception area made a nice change from some hotels I've stopped in. The room was a good size, and very clean with air conditioning. The bathroom was well equipped with a... More

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London, United Kingdom
Top Contributor
108 reviews 108 reviews
78 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed here for two nights for a wedding that was in the area. The hotel is a good walk from Marlow station despite looking very close on the map - it needs better signposting from the station as you have to walk around a run-down industrial estate if you don't know the short cuts. Upon arrival the reception line... More

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Beccles, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on 18/07/2014 with my partner, As we were going to a family wedding nearby.First impressions were good reception staff very helpful. Rooms comfortable but furniture tired. The bar area well what can I say the tables hadn't been cleaned there was crumbs over the seats and ketchup packets under table. Asked one of the staff to tidy so... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Cancelled a booking by following the hotel's policy but they tried to take full payment. After a day arguing on the phone they're still threatening to take half the money from my credit card. Isn't that illegal?! Don't go near this place or you will be paying for services you never even use.

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harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your recent experiance at the Crowne Plaza Marlow. We value you feedback as it helps us to target problem areas and take the necessary action to avoid similar situations in the future. Your feedback has caused great concern throughout the Mangement Team, we pride ouselves on providing exceptional service to all our... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed here for one night the day before my wedding with my bridesmaids. Staff were very unhelpful and were generally unfriendly and grumpy. We were offered no help at all with heavy bags or even working out how to maneuver the luggage trolley. We were not informed what the arrangements were for breakfast or given any information at all about... More

Was this review helpful? Yes 1
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review

Thank you for taking the opportunity to review your stay at the Crowne Plaza Marlow earlier this month. We value your comments as they help us to improve our services and maintain the very high standards our guests expect. I was very concerned that your stay prior to your wedding did not live up to expectation and that there were... More

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Additional Information about Crowne Plaza Hotel Marlow

Address: Fieldhouse Lane, Marlow SL7 1GJ, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Marlow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Marlow is a unique design-led hotel close to the River Thames and perfectly located between the M4 and M40motorway providing easy access to Heathrow Airport, Maidenhead & High Wycombe. This Marlow hotel lays great emphasis upon accommodating the needs of both business and leisure guests. With 7 banqueting suites for up to 450 delegates, beautiful grounds and an astonishing lake the hotel offers the right facilities for conferences, meetings, team buildings, private dinners and weddings. Crowne Plaza Marlow is ideally situated for visits to Windsor Castle, Legoland, Oxford & London. Additionally the hotel is only a short distance from Royal Ascot, Windsor Racecourse or Henley Regatta The Quad Club provides exceptional health & fitness facilities just perfect for a Spa break. It also offers a range of beauty treatments & personal training, 18m swimming pool, children's pool and outdoor hot tub overlooking the lake. Crowne Plaza Marlow offers a range of dining options, from the relaxed Agua Cafe & Bar, to our more formal, well known Marlow Restaurant Glaze , providing eclectic cuisine. Our terrace located outside the restaurant and bar provides the perfect setting for eating out on a nice summer day. ... more   less 
Number of rooms
168

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