Extremely welcoming and attentive staff, spotlessly clean in all areas, room on the small side with a concrete wall on balcony thus restricting the view when sitting (5th floor) guest towels changed daily but probably need replacing rather worn. Food in restaurant was fine although very repetitive. Location of hotel very good for us, enjoyed walks along the sea front... more

when booked the holiday we asked for something relaxing but close enough to some night life! the hotel said it was a 4 star but lacked something it had no room service , the evening entertainment was pretty poor!! expect something more than the same band 5 out of 7 nights! the food was ok , i have stayed in... more

We stayed in Jan 09 after a lot of deliberation looking for some winter sun. We were apprehensive going on a package holiday as it’s not normally our thing and were a bit worried about being stuck in the hotel for dinner every night. All I can say is we loved the whole experience. The staff were exceptional – professional,... more

Just returned from a week on half board at this hotel. We had a good view from our room on the 4th floor and the maid kept it very clean and replaced all bath gels,soaps etc every day. The staff were all very helpful and friendly. We were phoned by reception after our arrival to check that our room was... more

We booked this Hotel for a 3 week winter break through Thomson by phone, my wife asked, as it was half board only “can we have lunch in place of dinner as we have friends to visit in the evenings” we were told that shouldn’t be a problem we also requested a room on the 5th floor with a king... more

We always use Riu hotels because of their high standards. I had requested a quiet room on a high floor and my request was met. We had a very warm welcome as usual and the room was very nice with a beautiful view. The restaurant was nice and the staff were very good. Extra attention was given to us on... more

It certainly was. First the disclaimer- we were first impressed by this hotel several years ago. The tour operator we used was terrible, no visits, no book, no information. We soon realised it really didn't matter as anything we could want (trips/info/advice) could be provided by the hotel. These days, having been to Tenerife many times, there isn't much we... more

The hotel obviously gets a lot of return business, but I think it was a one time trip for me. Our room was fine, very clean, amazing water pressure! However, I found the hotel grounds rather crowded and not very inspiring (the ability to walk to the sister hotel across the road and use their facilities made a huge difference).... more

Having stayed at the Riu Arecas before in 2007 we were asked if we could join my wifes sister and her husband at the hotel to celebrate their 50th wedding anniversary. We went in October and were apprehensive as to what they would think of the hotel. We could not have been more pleased. They like us thought it one... more